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Residence Hall Manager Jobs in Springfield, MA (NOW HIRING)

Girls Varsity Hockey Coach

Deerfield, MA · On-site

$26.44 - $60.10/hr

... management and development of program staff, and monitoring of student-athlete health and wellness ... residence or supervision, advising, committee work, and family-style dining hall meals with ...

Residence Hall Manager information

See Springfield, MA salary details

$10

$22

$30

How much do residence hall manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for residence hall manager in Springfield, MA is $22.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $28.03 per hour, depending on experience, location, and employer.

How to become a residence hall manager?

To become a residence hall manager, candidates typically need a bachelor's degree in a relevant field such as student affairs, education, or management. Prior experience in student housing, customer service, or supervisory roles is often required, along with strong communication and organizational skills. Some positions may also require knowledge of housing policies and conflict resolution techniques.

What are some common challenges residence hall managers face and how can they effectively address them?

Residence Hall Managers often encounter challenges such as mediating conflicts between residents, responding to after-hours emergencies, and balancing administrative duties with community engagement. Effective communication skills, consistent enforcement of policies, and proactive relationship-building with residents can help address these issues. Successful managers also collaborate closely with student support services, maintenance teams, and campus security to create a safe and inclusive living environment.

What is the difference between Residence Hall Manager vs Resident Advisor?

AspectResidence Hall ManagerResident Advisor
CredentialsTypically requires a college degree, sometimes with housing or student affairs experienceUsually undergraduate students with leadership experience, no formal credentials needed
Work EnvironmentOffice setting within the residence hall, administrative tasks, supervisionResident rooms, common areas, peer interactions, event planning
Employer & IndustryUniversities, colleges, housing departmentsStudent housing programs, campus residence life

The main difference is that Residence Hall Managers oversee the entire residence hall, handling administrative and operational duties, while Resident Advisors focus on peer support, community building, and event coordination. Residence Hall Managers typically have more formal education and experience, whereas Resident Advisors are often students gaining leadership skills.

What is a residence hall manager?

Residence Hall Managers are professionals who oversee the daily operations of college or university residence halls. They are responsible for creating a safe and supportive living environment for students, managing staff such as resident assistants, handling student concerns and conflicts, and ensuring that housing policies are enforced. Additionally, they often plan community-building events and serve as a resource for students’ personal and academic development. Residence Hall Managers often live on campus and are available to respond to emergencies or issues that arise outside regular office hours.

What skills are needed to be a residence hall manager?

A residence hall manager needs strong communication, leadership, and conflict resolution skills to effectively oversee student housing and address resident concerns. Organizational abilities, problem-solving skills, and familiarity with housing policies are also important, along with the ability to work flexible hours including evenings and weekends. Experience in student affairs or property management can be beneficial, and some positions may require relevant certifications or training.

What are the key skills and qualifications needed to thrive as a residence hall manager?

To thrive as a Residence Hall Manager, you need a background in student affairs, strong organizational abilities, and typically a bachelor’s degree in education, counseling, or a related field. Familiarity with housing management software, incident reporting systems, and relevant campus safety protocols is important. Excellent interpersonal skills, conflict resolution, and cultural sensitivity help build positive relationships with residents and foster a supportive living environment. These skills and qualities are vital for ensuring student well-being, promoting community, and efficiently handling day-to-day residence hall operations.
What are the most commonly searched types of Residence Hall jobs in Springfield, MA? The most popular types of Residence Hall jobs in Springfield, MA are:
What job categories do people searching Residence Hall Manager jobs in Springfield, MA look for? The top searched job categories for Residence Hall Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Residence Hall Manager jobs? Cities near Springfield, MA with the most Residence Hall Manager job openings:
Infographic showing various Residence Hall Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 58% Full Time, 39% Part Time, and 3% Temporary. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $47,708 per year, or $22.9 per hour.

Director of Bantam Network and Residential Experience

Trinity College

Hartford, CT

Full-time

Re-posted 7 days ago


Job description

Lead the Bantam Network which works to honor the holistic nature of the student within Residence Life and Housing. Oversee a staff of five to cultivate opportunities that contribute to our students' academic, social, personal, and professional development and growth, as they move through their Trinity experience. Promote an environment that provides students with a diverse, inclusive, and caring living-learning community. To uphold this commitment, all professional staff live in residence with our students. Most importantly, the director focuses on further developing and strengthening the Network as a resource for students across all four years of their Trinity experience, helping guide students through their college journey.

Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program.  With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity's most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Required Qualifications: 

  • Master's degree from an accredited institution of higher education.
  • 5 or more years of post-baccalaureate professional experience in housing operations, residential life, or student support services. 
  • Demonstrated competence in leadership and administration, Student Affairs theory and practice, policy development and budget management. 
  • Advanced knowledge of housing operations (including assignments and facilities), care and crisis management, advising and/or counseling techniques, and student support services. 
  • Extensive expertise in housing assignment software, such as eRezLife and StarRez. 
  • Proven experience in implementing and assessing a Residential Curriculum programming model on a college campus. 
  • Working knowledge of applicable laws and regulations related to housing, student records, and student accommodations including, FERPA, Title IX, Clery Act, Americans with Disabilities Act (ADA), etc. 
  • Ability to work independently with limited supervision; ability to work effectively with students and colleagues from diverse backgrounds. 

Preferred Qualifications: 

  • Master's degree in student Affairs/Higher Education, College Student Personnel, Counseling, or related field.
  • 5 years of post-master's progressive experience in housing operations or residential life in a higher education setting. 
  • Experience serving the needs of students from a range of backgrounds to determine reasonable accommodations to meet students' diverse needs. 
  • Skilled in analyzing, interpreting, and incorporating applicable laws, regulations, policies, and practices related to housing, student records, and student accommodations, and practices in daily work activities and decision-making to meet the needs of students. This includes FERPA, Title IX, Clery Act, Americans with Disabilities Act (ADA), etc. 
  • Knowledge of principles and procedures involved in risk assessment in a college setting. 
  • Adept at supervision, strategic planning, assessment of programs and services, budget, and resource management; strong organizational skills with attention to detail and ability to set priorities and meet deadlines. 
  • Excellent oral and written communication skills, coupled with the ability to work effectively with diverse students, faculty, staff, administrators, parents/guardians; excellent interpersonal skills, ability to build and sustain relationships with all stakeholders. 
  • Demonstrated ability to work well independently and with limited supervision; skilled in exercising judgment necessary to deal with confidential and sensitive information and to respond to complex student emergencies, providing appropriate intervention and referral. 
  • On-call experience, managing student/ facilities incidents on a college campus.

The Director of the Bantam Network and Residential Experience will fulfill the following facets of the role: 

Operation and Administration: Serve as a leader with primary responsibility for the residential facilities, operational and programmatic efforts to provide safe, healthy, inclusive on-campus housing for students that promotes learning, personal development, and academic achievement. 

Strategic Planning and Assessment: Work with campus partners to create a campus culture that promotes character, ethical development and civic responsibility. Promote awareness of campus policies and procedures regarding student conduct and expectations. Advance the mission, values, and strategic priorities of the College and the Division through goals and initiatives that emphasize care, wellbeing support, mentorship, belonging, and community engagement for students and maximizing staff capacity through streamlined operations, engagement, and communication. 

Leadership and Supervision: Lead Housing and the Residential Experience, overseeing personnel, budgets, Housing Operations and Assignments, the Residential Curriculum, and Residential Facilities. 

Collaborative Partnerships: Develop, implement, and collaborate with key campus partners on high-level events, programs, and initiatives relevant to housing and the residential experience.