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Director Starrez Jobs in Springfield, MA (NOW HIRING)

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Director Starrez information

What does a director at StarRez do?

A Director at StarRez is responsible for overseeing key business operations, strategy implementation, and team leadership within the organization. StarRez is a leading provider of housing and residential life software solutions for universities and student accommodations. The Director works closely with internal teams and clients to ensure successful project delivery, customer satisfaction, and growth initiatives. This role often involves managing cross-functional teams, setting company goals, and ensuring the alignment of products and services with client needs.

What are the key skills and qualifications needed to thrive as a director using StarRez, and why are they important?

To thrive as a Director with StarRez, you need strong leadership abilities, expertise in housing operations, and a solid understanding of property management or student housing, often backed by a relevant degree. Familiarity with the StarRez platform, data analytics tools, and project management systems is typically required, and certifications in property management or project leadership are advantageous. Excellent communication, problem-solving, and organizational skills help lead teams and drive process improvements. These skills ensure efficient housing operations, effective team management, and enhanced resident satisfaction.

What are some typical challenges a director at StarRez faces when managing student housing operations?

One of the main challenges for a Director of StarRez is ensuring seamless integration of the StarRez platform with existing campus systems while meeting the diverse needs of students and staff. They must also manage complex workflows, such as occupancy management, billing, and maintenance requests, often during peak housing periods. Additionally, balancing data security and compliance with user-friendly access can be demanding. Success in this role often relies on strong collaboration with IT, residence life, and facilities teams to continually optimize processes and support campus housing goals.

What is the difference between Director Starrez vs Property Manager?

AspectDirector StarrezProperty Manager
CredentialsTypically requires a bachelor's degree in property management, real estate, or related field; certifications like CPM or CAM are commonOften requires a high school diploma or associate degree; certifications like CAM or leasing licenses may be preferred
Work EnvironmentCorporate office, overseeing multiple properties or portfolios, strategic planningOn-site at individual properties, handling daily operations and tenant relations
Industry UsageUsed in large property management firms, real estate companies, and corporate settingsCommon in residential, commercial, and retail property management at individual or small portfolios

The main difference between a Director Starrez and a Property Manager lies in their scope and responsibilities. The Director Starrez typically oversees multiple properties at a strategic level within a corporate environment, requiring advanced credentials. In contrast, a Property Manager handles daily operations at specific properties, often with less emphasis on strategic planning. Both roles are essential in property management but differ in scale and focus.

What job categories do people searching Director Starrez jobs in Springfield, MA look for? The top searched job categories for Director Starrez jobs in Springfield, MA are:
Director Starrez jobs near you
Infographic showing various Director Starrez job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Director of Bantam Network and Residential Experience

Trinity College

Hartford, CT

Full-time

Re-posted 6 days ago

Job description

Lead the Bantam Network which works to honor the holistic nature of the student within Residence Life and Housing. Oversee a staff of five to cultivate opportunities that contribute to our students' academic, social, personal, and professional development and growth, as they move through their Trinity experience. Promote an environment that provides students with a diverse, inclusive, and caring living-learning community. To uphold this commitment, all professional staff live in residence with our students. Most importantly, the director focuses on further developing and strengthening the Network as a resource for students across all four years of their Trinity experience, helping guide students through their college journey.

Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program.  With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity's most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Required Qualifications: 

  • Master's degree from an accredited institution of higher education.
  • 5 or more years of post-baccalaureate professional experience in housing operations, residential life, or student support services. 
  • Demonstrated competence in leadership and administration, Student Affairs theory and practice, policy development and budget management. 
  • Advanced knowledge of housing operations (including assignments and facilities), care and crisis management, advising and/or counseling techniques, and student support services. 
  • Extensive expertise in housing assignment software, such as eRezLife and StarRez. 
  • Proven experience in implementing and assessing a Residential Curriculum programming model on a college campus. 
  • Working knowledge of applicable laws and regulations related to housing, student records, and student accommodations including, FERPA, Title IX, Clery Act, Americans with Disabilities Act (ADA), etc. 
  • Ability to work independently with limited supervision; ability to work effectively with students and colleagues from diverse backgrounds. 

Preferred Qualifications: 

  • Master's degree in student Affairs/Higher Education, College Student Personnel, Counseling, or related field.
  • 5 years of post-master's progressive experience in housing operations or residential life in a higher education setting. 
  • Experience serving the needs of students from a range of backgrounds to determine reasonable accommodations to meet students' diverse needs. 
  • Skilled in analyzing, interpreting, and incorporating applicable laws, regulations, policies, and practices related to housing, student records, and student accommodations, and practices in daily work activities and decision-making to meet the needs of students. This includes FERPA, Title IX, Clery Act, Americans with Disabilities Act (ADA), etc. 
  • Knowledge of principles and procedures involved in risk assessment in a college setting. 
  • Adept at supervision, strategic planning, assessment of programs and services, budget, and resource management; strong organizational skills with attention to detail and ability to set priorities and meet deadlines. 
  • Excellent oral and written communication skills, coupled with the ability to work effectively with diverse students, faculty, staff, administrators, parents/guardians; excellent interpersonal skills, ability to build and sustain relationships with all stakeholders. 
  • Demonstrated ability to work well independently and with limited supervision; skilled in exercising judgment necessary to deal with confidential and sensitive information and to respond to complex student emergencies, providing appropriate intervention and referral. 
  • On-call experience, managing student/ facilities incidents on a college campus.

The Director of the Bantam Network and Residential Experience will fulfill the following facets of the role: 

Operation and Administration: Serve as a leader with primary responsibility for the residential facilities, operational and programmatic efforts to provide safe, healthy, inclusive on-campus housing for students that promotes learning, personal development, and academic achievement. 

Strategic Planning and Assessment: Work with campus partners to create a campus culture that promotes character, ethical development and civic responsibility. Promote awareness of campus policies and procedures regarding student conduct and expectations. Advance the mission, values, and strategic priorities of the College and the Division through goals and initiatives that emphasize care, wellbeing support, mentorship, belonging, and community engagement for students and maximizing staff capacity through streamlined operations, engagement, and communication. 

Leadership and Supervision: Lead Housing and the Residential Experience, overseeing personnel, budgets, Housing Operations and Assignments, the Residential Curriculum, and Residential Facilities. 

Collaborative Partnerships: Develop, implement, and collaborate with key campus partners on high-level events, programs, and initiatives relevant to housing and the residential experience.

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