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Residence Director Jobs in Springfield, MA (NOW HIRING)

Direct Support Staff

Coventry, CT · On-site

$20.54 - $20.81/hr

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the ...

Direct Support Staff

Ellington, CT · On-site

$20.54 - $20.81/hr

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the ...

Direct Support Staff

Tolland, CT · On-site

$20.54 - $20.81/hr

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the ...

Direct Support Staff

Ashford, CT · On-site

$20.54 - $20.81/hr

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence. WORKING RELATIONSHIP: The Direct Support Staff reports directly to the ...

Join Our Team as a Director of Sales! Step into the spotlight as our next sales superstar! As ... Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well ...

Join Our Team as a Director of Sales! Step into the spotlight as our next sales superstar! As ... Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well ...

Showing results 21-40

Residence Director information

See Springfield, MA salary details

$38.9K

$73K

$121.6K

How much do residence director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for residence director in Springfield, MA is $73,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $95,200.00 per year, depending on experience, location, and employer.

What is the difference between Residence Director vs Resident Advisor?

AspectResidence DirectorResident Advisor
CredentialsTypically requires a bachelor's degree; some roles prefer or require a master's degreeUsually undergraduate students; minimal formal credentials needed
Work EnvironmentFull-time, administrative, supervisory role in college housingPart-time, peer-based role within residence halls
ResponsibilitiesOversees housing operations, manages staff, enforces policiesProvides peer support, fosters community, enforces residence hall rules

Residence Directors hold more administrative and supervisory responsibilities, often requiring higher education credentials, while Resident Advisors focus on peer support and community building. Both roles are essential in college housing but differ significantly in scope and responsibilities.

What are some common challenges residence directors face and how can they effectively manage them?

Residence Directors often encounter challenges such as addressing student conflicts, managing crisis situations, and balancing administrative duties with community engagement. Effective communication, active listening, and strong organizational skills are crucial for resolving disputes and fostering a positive residential environment. Additionally, building strong relationships with Resident Assistants and campus partners can provide valuable support and resources when handling complex situations. Ongoing professional development and seeking guidance from experienced colleagues can also help Residence Directors navigate these challenges successfully.

What are the key skills and qualifications needed to thrive as a residence director, and why are they important?

To thrive as a Residence Director, you typically need a bachelor's or master's degree in higher education, student affairs, or a related field, along with experience in residential life or student services. Familiarity with housing management software, incident reporting systems, and crisis response protocols is important. Outstanding interpersonal skills, conflict resolution abilities, and a strong sense of leadership help create a supportive living environment and foster community engagement. These skills are crucial for ensuring student well-being, maintaining a safe residence hall, and promoting personal and academic growth among residents.

What does a residence director do?

The responsibilities of a residence director include handling administrative and supervisory tasks for a college or university resident hall. In this career, you are in charge of other staff. You discipline students if necessary, help develop educational and social programs, promote the safety of each resident, and provide counseling to enhance residential life for students. You live on-site in the dorms or student housing and participate in student life committees. Your duties may also include helping with hall openings and closings and managing allocated funds for hall programs, student employees, and office supplies. You must prepare reports and maintain records on various subjects, including health concerns and unsatisfactory custodial or maintenance work. Qualifications include a bachelor’s degree and previous work experience in a related field.

What is a residence director?

Residence Directors are professional staff members who oversee student housing facilities, typically at colleges or universities. They are responsible for managing residence halls, supporting student well-being, supervising resident assistants, and fostering a safe and inclusive living environment. Residence Directors also handle administrative tasks, respond to emergencies, and coordinate educational and social programs for residents. Their role is vital in promoting student development and building a positive campus community.
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What cities near Springfield, MA are hiring for Residence Director jobs? Cities near Springfield, MA with the most Residence Director job openings:
Infographic showing various Residence Director job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $73,027 per year, or $35.1 per hour.

Direct Support Staff

Network Human Services

Coventry, CT • On-site

$20.54 - $20.81/hr

Full-time

Re-posted yesterday


Job description

Do you have a passion for enriching the lives of persons with disabilities?

Join our team today and make a difference!

Pay: Starting at $20.54/hour ranging to $20.81/hour for qualified experience

Shifts Available:

  • 1st, 2nd, and 3rd shifts
  • Weekdays and weekends


SCOPE OF RESPONSIBILITY:

The Direct Support Staff is responsible for all aspects of resident care as well as for routine maintenance of the residence.

WORKING RELATIONSHIP:

The Direct Support Staff reports directly to the Manager also the Lead Direct Support Staff on duty for all aspects of the job responsibilities. Develops and maintains relationships with the following:

  • Residents, Manager, Lead Direct Support Staff, co-workers, Agency Nurses, Agency Behaviorist, residents’ family and/or guardians, Healthcare Consultants, DDS employees, and people in the community.

QUALIFICATIONS:

  1. High School diploma or GED is required.
  2. Obtain and maintain medication certification.
  3. Good interpersonal relationship and communication skills.
  4. Maturity, good judgment, and ability to handle confidential information.
  5. Must be proficient, or become proficient, and maintain proficiency in First Aid, CPR, PMT, Abuse/Neglect, DDS Medication Administration and other resident's specific medical and habilitative needs. Attend all required in-services and staff meetings. Review and follow all agency policies and procedures.
  6. Competent in basic computer skills, experienced with electronic health records is preferred.
  7. Valid Connecticut Driver’s License and eligibility for Network, Inc.'s auto insurance.
  8. Must be physically able to assist participants when necessary (i.e. lifting, using approved adaptive equipment, using approved physical restraint techniques).
  9. Must be proficient, or become proficient, and maintain proficiency in the electronic health record system THERAP.

JOB RESPONSIBILITIES:

1. Participate, as assigned, in providing all aspects of direct resident care as described in residents' individual plan and properly documenting activities as appropriate by applicable rules, regulations, and licensing including:

  • activities of daily living (ADL)
  • individual plan goal activities
  • socialization
  • development and communication skills
  • development of meaningful interpersonal relationships
  • development of self-preservation skills
  • development of habilitation skills
  • personal hygiene
  • transportation
  • positive role model
  • leisure and recreation skills
  • development of cooking skills
  • implement behavioral plan

2. Participate, as assigned, in all routine residence maintenance as is appropriate within the normal context of home ownership.

3. Responsible for safeguarding and proper handling of residents’ belongings and funds on the premises.

4. Documents appropriate resident and residence electronic health records including:

  • periodic resident specific status assessment
  • daily resident specific task analysis charts
  • other daily resident specific records as directed
  • ongoing inter-staff communication in the T-logs
  • medication administration documentation
  • resident attendance
  • ongoing residence maintenance records as directed
  • other records as directed

5. Participates in the normal family routine of meal preparation, as needed and assigned.

6. Participation in an ongoing program of staff in-service and staff meetings.

7. Observes all residents' rights and other appropriate legislation affecting the community residence.

8. Adheres to all community residence policies and procedures ,

9. Works as an active and constructive team member in all duties.

10 Maintains resident confidentiality and resident record confidentiality.

11. May be requested to cover coworkers’ vacation, sick, or other planned/unplanned absences from work as well as additional emergency staffing including being frozen in on shift.

12. Other duties as deemed necessary.