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Resident Director Jobs in Springfield, MA (NOW HIRING)

Seven Hills Foundation

Residential Director

Barre, MA · On-site

$85K - $95K/yr

Overview Residential Director - Stetson School Schedule: Monday-Friday, 9:00 AM-5:00 PM Pay: $85,000-$95,000 annually Sign-On Bonus: $5,000 (paid out over 18 months) The Residential Director will ...

Seven Hills Foundation

Residential Director

Barre, MA

$85K - $95K/yr

Residential Director - Stetson School Schedule: Monday-Friday, 9:00 AM-5:00 PM Pay: $85,000-$95,000 annually Sign-On Bonus: $5,000 (paid out over 18 months) The Residential Director will coordinate ...

Church Homes, Inc

Social Services Director

Hartford, CT · On-site

$60K - $70K/yr

The Director will also assist residents and their representatives in locating and accessing financial, legal, and other community resources. The Social Services Director will coordinate ...

Nexdine Hospitality

Director of Hospitality

Simsbury, CT · On-site

$70K - $80K/yr

This leadership role emphasizes enhancing the resident experience through: * Exceptional Service ... Director of Hospitality Essential Functions and Key Functions : * Collaborate with clients to ...

Integritus Healthcar

RESIDENT ASSISTANT

Leeds, MA · On-site

$18 - $22.09/hr

... as directed by your supervisor. Home health aide (HHA) or certified nursing assistant (CNA) required. * Provides quality nursing care to residents in an environment that promotes their rights ...

The Overlook

Resident Care Associate

Charlton, MA · On-site

$17.92 - $26/hr

Serves residents food as directed, following dietary guidelines. Facilitates the Fieldstone Enhanced Dining program and provides snacks and hydration between meals and as needed. * Knows and complies ...

Ivy at Ellington (ALSA)

Resident Care Aide

Ellington, CT · On-site

$15.25 - $20.75/hr

Maintains a calm, positive, and supportive environment Position Summary The RCA provides direct care and support to residents , promoting comfort, independence, and dignity. You will assist with ...

Ivy at Ellington (ALSA)

Resident Care Aide

Ellington, CT

$15.25 - $20.75/hr

Maintains a calm, positive, and supportive environment Position Summary The RCA provides direct care and support to residents , promoting comfort, independence, and dignity. You will assist with ...

Ivy at Ellington (ALSA)

Resident Care Aide

Ellington, CT

$15.25 - $20.75/hr

Maintains a calm, positive, and supportive environment Position Summary The RCA provides direct care and support to residents , promoting comfort, independence, and dignity. You will assist with ...

Ivy at Ellington (ALSA)

Resident Care Aide

Ellington, CT · On-site

$15.25 - $20.75/hr

Maintains a calm, positive, and supportive environment Position Summary The RCA provides direct care and support to residents , promoting comfort, independence, and dignity. You will assist with ...

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All JobsResident JobsResident Director JobsResident Director Jobs in Springfield, MA

Resident Director information

See Springfield, MA salary details

$32.9K

$65.2K

$104.6K

How much do resident director jobs pay per year?

As of Jun 17, 2026, the average yearly pay for resident director in Springfield, MA is $65,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $70,800.00 per year, depending on experience, location, and employer.

What are some typical challenges Resident Directors face when managing student communities, and how can they effectively address them?

Resident Directors often encounter challenges such as mediating conflicts between residents, balancing administrative duties with student engagement, and responding to emergencies at any hour. Successfully addressing these issues requires strong communication skills, adaptability, and a proactive approach to building community. Many Resident Directors find it helpful to establish clear community standards, maintain open lines of communication, and collaborate closely with Resident Assistants and campus partners to create a supportive living environment.

What are the key skills and qualifications needed to thrive as a Resident Director, and why are they important?

To thrive as a Resident Director, you need a background in student affairs, higher education, or a related field, often supported by a bachelor's or master's degree. Familiarity with campus management software, incident reporting systems, and crisis intervention techniques is typically required. Strong interpersonal skills, conflict resolution, and leadership ability help foster a positive residential community and address student concerns. These skills ensure a safe, inclusive, and supportive living environment that enhances student development and well-being.

What is the difference between Resident Director vs Resident Assistant?

AspectResident Director

Required CredentialsTypically a bachelor's degree, sometimes a master's; leadership experience
Work EnvironmentOn-campus housing, student residence halls
Employer & IndustryColleges and universities managing student housing
Common Search & ComparisonFocuses on residential management and student support roles

The Resident Director oversees student housing operations, manages staff, and provides student support, often requiring higher education credentials. In contrast, a Resident Assistant is a peer leader responsible for fostering community and enforcing residence hall policies, usually a student themselves. While both roles work within campus housing, the Resident Director holds a supervisory, professional position, whereas the Resident Assistant is a student staff member supporting residents.

What Is a Resident Director?

Resident directors are full-time staff members on college campuses. They train and manage the student employees who work in campus housing. As a resident director, your primary responsibility is to ensure that residence halls are safe and functional for all students. Job duties include establishing student conduct policies, responding to student concerns about housing and environment, and planning and supervising student activities within and around residence halls. Resident directors live on campus and must be available year-round to assist with student housing issues.

What are Resident Directors?

Resident Directors are professional staff members who oversee the daily operations of residence halls or student housing communities at colleges and universities. They are responsible for supervising resident assistants, fostering a safe and inclusive living environment, providing support to students, and enforcing community standards. Resident Directors often handle crisis situations, mediate conflicts, and plan educational programs for residents. Their role is crucial in promoting student development and ensuring the wellbeing of those living on campus.
More about Resident Director jobs
What are the most commonly searched types of Resident jobs in Springfield, MA? The most popular types of Resident jobs in Springfield, MA are:
What job categories do people searching Resident Director jobs in Springfield, MA look for? The top searched job categories for Resident Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Resident Director jobs? Cities near Springfield, MA with the most Resident Director job openings:
Resident Director jobs near you
Infographic showing various Resident Director job openings in Springfield, MA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,185 per year, or $31.3 per hour.
Resident Director - Housing Operations

Resident Director - Housing Operations

University of Hartford

West Hartford, CT • On-site

Other

Posted 9 days ago

University Of Hartford rating

4.9

Company rating: 4.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

525th of 537 rated colleges and universities

Job description

Position Information
Position Title Resident Director - Housing Operations FLSA Classification EX Reports to Assistant Director of Housing Salary Range G Weeks Per Year 52 Work Week 40 hours (minimum); may nights and weekends as needed. Position Summary
Overall responsibilities are focused on the development and maintenance of an environment conducive to the academic, social and personal growth of residents, individually and collectively. Responsible for housing-related operations to include overseeing key aspects of furniture management, room assessments, proactive facility maintenance, vendor relations, and highest level of customer service. Supervises student employees supporting housing operations. Responsible for a variety of administrative responsibilities pertinent to the daily operation of their residential area. In all interactions and actions, maintains privacy and confidentiality of records. Responsible for following federal and state regulations as they relation to residential life and DSS functions, as well as University policies and procedures. Serves as a Campus Security Authority (per Clery reporting requirements). Performs all duties in full support of the University's mission, understanding the positive and effective execution of these duties are instrumental to the education of the University's students. 
 
As a live-in position, responsibilities include evening, nighttime and weekend commitments on a regular basis throughout the academic year, including time reserved for preparatory training. In addition, the campus residency shall serve as their primary residence.
Hiring Range $45,868 plus room and board
Key Responsibilities
Key Responsibilities
Operational
  • Implements the storage, replacement, and deployment of furniture for housing facilities, ensuring that all units are adequately furnished and in good condition.
  • Coordinates logistics related to the movement and maintenance of furniture across housing locations. Manages furniture inventory database.
  • Assesses and manages Room Condition Reports (RCR) to ensure that rooms are properly documented at check-in and check-out.
  • Assists with damage billing procedures, ensuring that charges for damaged property are accurately assessed and communicated to residents.
  • Develops and implements health and safety training programs for staff to maintain a safe living environment. Ensures follow-up for and resolution for infractions.
  • Oversees temporary housing relocation process, including contacting students and assists with transitions and space readiness for re-occupying. 
  • Assists Assistant Director of Operations with the opening and closing procedures for housing facilities, ensuring all tasks are completed in a timely and efficient manner, including inventory checks and key management.
  • Collaborates with Residential Life Support Specialists in transition from summer housing and conference programs to fall move-in
  • Partners with ARAMARK Facilities to resolve facilities related issues and identify building needs.
  • Assists with the development and implementation of strategies designed to minimize vandalism and damage. Provides information for damage assessment, as warranted, to the Assistant Director of Operations.
  • Assists, with StarRez (the online housing /roommate assignment process for current and incoming resident students) particularly with respect to publicity, educational initiatives and student assistance.
  • Completes weekly visual checks of the residence areas, especially throughout the summer months to help ensure the buildings are ready for academic year occupancy. Primary focus is to identify the critical needs involving housekeeping and maintenance/repairs.
Developmental
  • Coordinates training for Residence Directors and Resident Assistants to ensure accurate completion and implementation of health and safety inspections. 
  • Creates educational materials for residents on housing processes including: selection, TMA submission (work orders) and key replacement.
  • Fosters a culture of excellent customer service, addressing concerns and enhancing resident satisfaction.
  • Assists with programs and events sponsored by the Office of Residential Life as a department.
  • Assists with departmental responsibilities for the new student summer orientation program and summer conferences, including staff supervision.
Supervision
  • Oversees and manages relationships with external vendors and contractors, ensuring all agreements and services meet the standards and timelines outlined in contracts.
  • Monitors vendor performance and resolve any issues related to service delivery.
  • Manages the check-in process for summer interns and other outside groups, ensuring their contracts, accommodations, and hospitality needs are addressed.
  • Supervises intern staff, year-round student employees, and provides guidance on housing-related matters to ensure a positive and productive experience.
  • Supervises and coordinates the student mover program, ensuring that furniture and personal items are moved efficiently during residence hall transitions.
  • Selects, hires, and trains student movers; ensures student staff adheres to safety and operational guidelines.
  • Participates fully in all staff development opportunities, including pre-service and in-service training sessions.
  • Assists with the Resident Assistant selection process. Participates in individual applicant interviews and facilitates group interviews. Participates in the rendering of decisions on appointments.
  • Assists with the professional staff selection processes, as appropriate.
  • Participates in duty rotation with other members of the Residential Life staff throughout the year. Available as a resource resident assistant, particularly for unusual or unforeseen circumstances occurring in the residential areas. Collaborates with personnel in public safety, Counseling and Psychological Services, and other campus partners to manage situations.

Completes other duties as assigned, including: actively participating in weekly Office of Residential Life meetings, preparing annual reports, and participating in official University events.

Posting Detail Information
Posting Number PS1195P Working Conditions
Normal office situation.
Education
Bachelors Degree required
Physical Effort
Typically sitting at a desk or table. Intermittently sitting, standing, stooping.
Light lifting or carrying 25 lbs or less.
Special Skills
The ability to work effectively with diverse groups.
Desired Start Date Position End Date (if temporary) Close Date Open Until Filled No Special Instructions Summary Quick Link for Internal Postings https://hartford.peopleadmin.com/postings/7716

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