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Resident Director Jobs in Springfield, MA (NOW HIRING)

Duncaster Inc

Resident Services Associate

Bloomfield, CT · On-site

$21.60/hr

With Department Director, designs/distributes publicity for upcoming programs, trips and events, and prints/distributes the weekly and monthly calendars. * Maintains and updates resident policies and ...

Northland

Resident Relations Consultant

Hartford, CT · On-site

Answer, screen, and direct incoming calls and respond to resident inquiries promptly. * Receive and coordinate resident service requests, ensuring timely communication and follow-up with the ...

Northland

Resident Relations Consultant

Hartford, CT · On-site

Answer, screen, and direct incoming calls and respond to resident inquiries promptly. * Receive and coordinate resident service requests, ensuring timely communication and follow-up with the ...

Agawam Rehab Campus

Maintenance Director

Springfield, MA · On-site

$65K - $70K/yr

... residents, visitors, and staff.Salary: $65,000 - $70,000 per yearAs our Maintenance Director, you will oversee the daily operations of the Maintenance Department, ensuring the facility, equipment ...

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All JobsResident JobsResident Director JobsResident Director Jobs in Springfield, MA

Resident Director information

See Springfield, MA salary details

$32.9K

$65.2K

$104.6K

How much do resident director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for resident director in Springfield, MA is $65,185.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $70,800.00 per year, depending on experience, location, and employer.

What are some typical challenges resident directors face when managing student communities, and how can they effectively address them?

Resident Directors often encounter challenges such as mediating conflicts between residents, balancing administrative duties with student engagement, and responding to emergencies at any hour. Successfully addressing these issues requires strong communication skills, adaptability, and a proactive approach to building community. Many Resident Directors find it helpful to establish clear community standards, maintain open lines of communication, and collaborate closely with Resident Assistants and campus partners to create a supportive living environment.

What are the key skills and qualifications needed to thrive as a resident director, and why are they important?

To thrive as a Resident Director, you need a background in student affairs, higher education, or a related field, often supported by a bachelor's or master's degree. Familiarity with campus management software, incident reporting systems, and crisis intervention techniques is typically required. Strong interpersonal skills, conflict resolution, and leadership ability help foster a positive residential community and address student concerns. These skills ensure a safe, inclusive, and supportive living environment that enhances student development and well-being.

What is the difference between Resident Director vs Resident Assistant?

AspectResident Director

Required CredentialsTypically a bachelor's degree, sometimes a master's; leadership experience
Work EnvironmentOn-campus housing, student residence halls
Employer & IndustryColleges and universities managing student housing
Common Search & ComparisonFocuses on residential management and student support roles

The Resident Director oversees student housing operations, manages staff, and provides student support, often requiring higher education credentials. In contrast, a Resident Assistant is a peer leader responsible for fostering community and enforcing residence hall policies, usually a student themselves. While both roles work within campus housing, the Resident Director holds a supervisory, professional position, whereas the Resident Assistant is a student staff member supporting residents.

Do resident directors get free housing?

Resident directors typically receive free or subsidized housing as part of their compensation package, which often includes living in on-campus residence halls or apartments. This benefit helps reduce living expenses and allows for better supervision of residents, and it is common for the role to require availability outside regular hours. However, specific housing arrangements can vary by institution and position.

What is a resident director?

Resident directors are full-time staff members on college campuses. They train and manage the student employees who work in campus housing. As a resident director, your primary responsibility is to ensure that residence halls are safe and functional for all students. Job duties include establishing student conduct policies, responding to student concerns about housing and environment, and planning and supervising student activities within and around residence halls. Resident directors live on campus and must be available year-round to assist with student housing issues.

More about Resident Director jobs
What are the most commonly searched types of Resident jobs in Springfield, MA? The most popular types of Resident jobs in Springfield, MA are:
What job categories do people searching Resident Director jobs in Springfield, MA look for? The top searched job categories for Resident Director jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Resident Director jobs? Cities near Springfield, MA with the most Resident Director job openings:
Resident Director jobs near you
Infographic showing various Resident Director job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,185 per year, or $31.3 per hour.

Resident Care Aide - 11pm-7am shift

Arbors at Chicopee

Chicopee, MA • On-site

$15 - $20.25/hr

Full-time, Part-time

Medical, PTO

Posted 19 days ago

Job description

Resident Care Aide (RCA)

[Community Name] – [City, State]
Full-Time / Part-Time | All Shifts Available

Where Compassion, Patience, and Excellence Come Together

At [Company Name], our residents are more than the people we care for, they’re part of our extended family. Every day, our team works together to create a warm, safe, and welcoming environment where seniors are treated with dignity, respect, and kindness.

We are seeking a Resident Care Aide (RCA) who loves working with seniors, takes pride in high-quality care, and approaches every task with attention to detail, patience, and professionalism. If you can listen to residents, coax them when needed, and follow procedures meticulously while staying friendly and approachable, this role is perfect for you.

This Role Is for Someone Who…
  • Cares deeply about seniors and genuinely enjoys spending time with them
  • Delivers care with attention to detail, accuracy, and high standards
  • Can patiently listen to residents’ stories and coax cooperation when needed
  • Follows established processes and documentation requirements meticulously
  • Is polite, professional, and friendly bringing a smile to residents and teammates
  • Works as a team player and steps in wherever help is needed
  • Maintains a calm, positive, and supportive environment
Position Summary

The RCA provides direct care and support to residents, promoting comfort, independence, and dignity. You will assist with personal care, dining, activities, and housekeeping while creating meaningful connections with residents, families, and the care team.

Key Responsibilities
  • Provide personal care services professionally and compassionately
  • Document care accurately and completely
  • Review and prepare shift change logs; communicate key information to incoming staff
  • Alert licensed nurses to changes in resident condition or needs
  • Respond appropriately to emergency call systems
  • Follow proper procedures for Self-Administered Medication Management
  • Assess resident capabilities and provide assistance as needed
  • Support dining, housekeeping, and activity programs
  • Assist relatives, guests, and visitors, creating a welcoming atmosphere
  • Maintain a calm, professional, and positive environment
  • Take a team approach, support coworkers and collaborate effectively
  • Complete all required annual in-service training
  • Follow OSHA regulations and safety procedures
Qualifications
  • Current Nursing Assistant certification OR completion of a Certified Home Health Aide program
  • Understanding of the physical and emotional needs of seniors
  • Patience, compassion, and respect for all residents
  • Ability to work collaboratively as part of a committed, united team
  • Dependable, professional, and willing to take ownership of duties
Why You’ll Love Working Here
  • Be part of a family-centered, supportive team
  • Deliver high-quality care, that makes a real difference in residents’ lives
  • Enjoy a culture of collective ownership, trust, and connection
  • Access excellent benefits, including PTO, health insurance, and employee appreciation programs
Apply Today

If you are compassionate, detail-oriented, and love working with seniors, we want to meet you. Join our team and help create a home where residents are cared for with heart, dignity, and excellence.

Apply now and become a valued part of our family-centered community.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#INDCP

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