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Renewals Representative Jobs (NOW HIRING)

Sophos

Renewal Representative

Renewal Representative The Renewal Representative is responsible for managing a portfolio of ... time renewals, maximize retention, reduce churn, and identify expansion opportunities through ...

Varonis

Renewal Representative

Phoenix, AZ · On-site

We are seeking a dynamic, strategic, and results-driven SaaS Renewal Representative to take ... This role requires a proactive approach to managing renewals, engaging customers, and executing ...

varonis

Renewal Representative

Phoenix, AZ · On-site

We are seeking a dynamic, strategic, and results-driven SaaS Renewal Representative to take ... This role requires a proactive approach to managing renewals, engaging customers, and executing ...

Varonis

Renewal Representative

Phoenix, AZ · On-site

We are seeking a dynamic, strategic, and results-driven SaaS Renewal Representative to take ... This role requires a proactive approach to managing renewals, engaging customers, and executing ...

Sophos

Renewal Representative (EMEA)

Renewal Representative The Renewal Representative is responsible for managing a portfolio of ... time renewals, maximize retention, reduce churn, and identify expansion opportunities through ...

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Renewals Representative information

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$11K

$47K

How much do renewals representative jobs pay per year?

As of Jul 6, 2026, the average yearly pay for renewals representative in the United States is $46,679.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What are the typical career advancement opportunities for a Renewals Representative?

Renewals Representatives often gain valuable experience in customer success, sales processes, and contract management, which can open doors to a wide range of advancement opportunities. With strong performance, you could move into roles such as Account Manager, Customer Success Manager, Sales Manager, or even territory leadership positions. Many organizations also offer professional development programs and cross-training, allowing you to broaden your skill set and take on more complex accounts or responsibilities. Demonstrating strong results and building positive client relationships are key steps to advancing within this field.

What are the key skills and qualifications needed to thrive in the Renewals Representative position, and why are they important?

To thrive as a Renewals Representative, you need strong customer relationship management abilities, sales acumen, and attention to detail, often supported by a background in business, sales, or a related field. Familiarity with CRM platforms such as Salesforce, contract management systems, and proficiency in basic office software are typically required. Excellent communication, negotiation, and problem-solving skills help set top performers apart in this customer-facing position. These competencies are crucial for effectively managing contract renewals, maximizing retention, and ensuring customer satisfaction.

What is a Renewals Representative job?

A Renewals Representative is responsible for managing customer contract renewals, ensuring continued service, and maintaining customer relationships. They engage with clients to discuss renewal terms, address concerns, and maximize retention rates. This role often involves collaborating with sales and customer success teams to provide a seamless renewal process. Strong communication and negotiation skills are essential to succeed in this position.

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Renewals Representative jobs near you
Infographic showing various Renewals Representative job openings in the United States as of June 2026, with employment types broken down into 65% Full Time, 32% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $46,679 per year, or $22.4 per hour.
Sales Renewals Representative

Sales Renewals Representative

Barracuda Networks

Alpharetta, GA • On-site

Other

Medical, Retirement, PTO

Posted 10 days ago

Job description

Join Our Passionate Team!

At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers' journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

The US sales renewals team, based in Alpharetta, GA and Campbell, CA is responsible for driving renewal rates across North America. On our team, you will execute strategies to increase customer loyalty, improve renewal retention rates, and drive innovative ways to cross-sell and up-sell our products. This position reports into a Renewals Sales Manager.

What You'll Be Working On
  • Responsible for a specific territory that drives sales revenue through contract renewals to maintain our high renewal close rate
  • Conduct outbound calls and emails to make customers aware of their upcoming renewal and renewal options 90 – 120 days in advance
  • Create and provide proposals, negotiate, and supply any related documentation and/or information at least 60 days in advance to facilitate the renewal
  • Use Salesforce CRM System to document all customer activity, manage pipeline and forecast
  • Identify upsell opportunities within customer accounts and partner with a sales representative to close
  • Collaborate with the Customer Success, Channel, and Sales teams to understand existing sales motions, identify special customer issues, and ensure customer satisfaction
  • Proactively monitor, identify risk points, and track and resolve issues to drive customer renewals
  • Responsible for achieving monthly/quarterly revenue targets through accurate forecasting and sales skills.
What You Bring To The Role
  • Highly organized, able to prioritize and have good time management skills
  • Excellent customer service and communication skills.
  • Strong business acumen and a clear track record of driving execution, delivering operational excellence within a renewal's environment.
  • A passion for collaboration and a basic understanding of the Internet security technology
  • Team oriented with ability to succeed.
  • Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily.
  • Able to track information accurately and have a strong attention to detail
  • A self-starter, high energy and results oriented
What You'll Get From Us

A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.

  • Equity, in the form of non-qualified options
  • High-quality health benefits
  • Retirement Plan with employer match
  • Career-growth opportunities
  • Flexible Time Off and Paid Time Off benefits
  • Volunteer opportunities

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