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Renewals Representative Jobs in Michigan (NOW HIRING)

Oregon

TriMet Board | Board Member

Mass City, MI · On-site

The Governor is also committed to ensuring that all Boards and Commissions represent the growing age, racial and gender diversity of the state. This is an amazing opportunity to pool our collective ...

Vaco LLC

Inside Sales Support Rep

Grand Rapids, MI · On-site

$27/hr

Experience managing accounts, renewals, referrals, and sales pipelines. CRM experience preferred ... Representation Notice By submitting to this position, you agree that you will be giving Vaco by ...

Vaco LLC

Inside Sales Rep

Grand Rapids, MI · On-site

$27/hr

The ideal candidate will focus on building relationships with existing customers, managing renewals, coordinating contracts, and partnering closely with outside sales representatives to drive growth ...

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All JobsRenewals Representative JobsRenewals Representative Jobs in Michigan

Renewals Representative information

See Michigan salary details

$9.6K

$41K

How much do renewals representative jobs pay per year?

As of Sep 7, 2026, the average yearly pay for renewals representative in Michigan is $40,685.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $41,000.00 per year, depending on experience, location, and employer.

What is a renewals representative?

A Renewals Representative is responsible for managing customer contract renewals, ensuring continued service, and maintaining customer relationships. They engage with clients to discuss renewal terms, address concerns, and maximize retention rates. This role often involves collaborating with sales and customer success teams to provide a seamless renewal process. Strong communication and negotiation skills are essential to succeed in this position.

What are the key skills and qualifications needed to thrive as a renewals representative?

To thrive as a Renewals Representative, you need strong customer relationship management abilities, sales acumen, and attention to detail, often supported by a background in business, sales, or a related field. Familiarity with CRM platforms such as Salesforce, contract management systems, and proficiency in basic office software are typically required. Excellent communication, negotiation, and problem-solving skills help set top performers apart in this customer-facing position. These competencies are crucial for effectively managing contract renewals, maximizing retention, and ensuring customer satisfaction.

What are the typical career advancement opportunities for a renewals representative?

Renewals Representatives often gain valuable experience in customer success, sales processes, and contract management, which can open doors to a wide range of advancement opportunities. With strong performance, you could move into roles such as Account Manager, Customer Success Manager, Sales Manager, or even territory leadership positions. Many organizations also offer professional development programs and cross-training, allowing you to broaden your skill set and take on more complex accounts or responsibilities. Demonstrating strong results and building positive client relationships are key steps to advancing within this field.

What are popular job titles related to Renewals Representative jobs in Michigan?

For Renewals Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Renewals Representative jobs in Michigan look for?

The top searched job categories for Renewals Representative jobs in Michigan are:

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Renewals Representative jobs near you
Infographic showing various Renewals Representative job openings in Michigan as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $40,685 per year, or $19.6 per hour.

Renewals Representative, LATAM (Detroit, MI)

Dynatrace

Detroit, MI • On-site

Other

Posted 6 days ago

Dynatrace rating

9.8

Company rating: 9.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

3rd of 247 rated software companies

Job description

Your role at Dynatrace

  • Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization.

  • Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer.

  • Generating and sending quotes 120 days in advance that meet the customers contractual requirements.

  • Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals.

  • Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans.

  • Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts.

  • Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region.

  • Provide information for internal management reporting.

  • Meet all contractual and reporting deadlines.

  • Perform additional duties as required.

What will help you succeed

Minimum Requirements:

  • Experience working with software renewals.

  • Proven ability to assess, manage and operate effectively given multiple priorities in a time sensitive environment.

  • Proven ability to manage high volumes of renewals at any given time.

  • Self-starter, highly motivated, and committed to getting results.

  • Strong organizational skills, including detailed record-keeping, excellent and independent follow-through, and a high degree of accuracy.

  • Excellent verbal and written communication skills.

  • Proven track record of flexibility in a team setting.

  • Excellent word processing and spreadsheet experience in MS Word and Excel.

  • Based in a commutiable distance from our Detroit, MI office

Preferred Requirements:

  • Portuguese/Spanish spoken and written advantageous.

  • Knowledge of Dynatrace software products.

  • Knowledge of licensing and product pricing.

  • Basic Sales skills.

  • Good numeracy skills.

Why you will love being a Dynatracer

  • Dynatrace is a leader in unified observability and security.

  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

  • You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.

  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

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