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Remote Reservations Agent Jobs (NOW HIRING)

Corporate Flight Management

Reservations Agent (bilingual)

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary of Essential Duties The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and ...

New

Triptastic Adventures

Remote Client Reservations Attendant

$16.50 - $20.50/hr

About the job Remote Client Reservations Attendant Role Overview Our company is expanding our remote team and is looking for those who enjoy assisting clients while managing a variety of tasks. In ...

Auberge Collection

Reservation Sales Agent

Kamuela, HI · On-site +1

$22.72/hr

Our remote reservations sales associates are responsible for ensuring a superior guest first impression of our unique resorts by complying with Auberge Collection call quality standards while ...

Triptastic Adventures

Remote Client Reservations Consultant

$16.50 - $20.50/hr

About the job Remote Client Reservations Consultant Role Overview Our company is continuing to grow our remote team and is seeking those who thrive with assisting clients while managing a variety of ...

Guest Services

Reservationist - Remote

$16.50 - $20.50/hr

Reservations Agent Compensation Amount: 18.00 USD Hourly Job Summary: The Reservations Agent must have the ability to perform all reservations call center functions including taking reservations ...

Destination Knot

Hotel Reservations | Remote | US

$16.50 - $20.50/hr

Hotel Reservations Location: Remote- US Only Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Hotel Reservationist and help clients create ...

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Remote reservations agent information

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How much do remote reservations agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

More about Remote reservations agent jobs
What cities are hiring for Remote Reservations Agent jobs? Cities with the most Remote Reservations Agent job openings:
What are the most commonly searched types of Reservations Agent jobs? The most popular types of Reservations Agent jobs are:
What states have the most Remote Reservations Agent jobs? States with the most job openings for Remote Reservations Agent jobs include:
What job categories do people searching Remote Reservations Agent jobs look for? The top searched job categories for Remote Reservations Agent jobs are:
Remote reservations agent jobs near you
Infographic showing various Remote Reservations Agent job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Bilingual Spanish Reservations Agent

Beaver Run Resort & Conference Center

Breckenridge, CO • On-site, Remote

$21 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Who We Are:
Caring is at the heart of everything we do! Beaver Run Resort & Conference Center is located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver Run is the largest conference center in Breckenridge. We are passionate about providing exceptional guest and employee experiences. If you are service and quality minded and enjoy a fast-paced, dynamic environment, we encourage you to apply to be a part of our team.
What You'll Do:
The Bilingual (Spanish) Reservations Agent serves as a key ambassador of Beaver Run Resort & Conference Center, delivering exceptional service to both Spanish and English-speaking guests throughout the reservation and booking process. As one of the first points of contact for prospective guests, this position is responsible for providing accurate information about resort accommodations, amenities, activities, and services while maximizing revenue opportunities through consultative sales techniques and strategic upselling. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced hospitality environment, balancing guest satisfaction with revenue generation goals. This role requires strong communication skills, proficiency with reservation systems, and the ability to create positive guest experiences from the initial inquiry through booking completion. After completion of onsite training, a hybrid or remote work arrangement may be available; however, candidates must reside in Colorado, maintain standard Mountain Time business hours, and live within a three-hour commute of the property in Breckenridge, Colorado. Availability for weekends and holidays is required.
Position range $21.00 - $24.00 DOE + Commissions
Duties/Responsibilities:
  • Provide exceptional guest service in both Spanish and English by assisting callers and online inquiries with accommodations, resort amenities, activities, policies, and local area information.
  • Guide guests through the reservation process, accurately entering, modifying, and confirming bookings within resort reservation systems.
  • Utilize consultative sales techniques to maximize occupancy and revenue by promoting room upgrades, packages, resort amenities, and ancillary products.
  • Respond promptly and professionally to high volumes of phone calls, emails, chats, and other guest communications while maintaining service standards.
  • Develop a thorough understanding of resort accommodations, seasonal offerings, promotions, and special events to effectively match guest needs with available options.
  • Resolve guest concerns, reservation discrepancies, and booking-related issues with professionalism, empathy, and a solution-oriented approach.
  • Maintain accurate guest records, reservation details, payment information, and documentation in compliance with company standards and data privacy requirements.
  • Collaborate with Front Office, Revenue Management, Sales, Housekeeping, and other resort departments to ensure accurate information and seamless guest experiences.
  • Meet or exceed established performance metrics, including conversion rates, upselling goals, call quality standards, guest satisfaction scores, and productivity targets.
  • Participate in ongoing training and remain current on reservation systems, products, policies, procedures, and hospitality industry best practices to support continuous improvement and operational excellence.

What You'll Bring:
  • High school diploma, GED or equivalent experience - required
  • Proficiency in written and spoken English - required
  • Proficiency in written and spoken Spanish - required
  • 1+ years hotel/resort reservations experience - preferred
  • 1+ years customer service experience - preferred
  • Proficiency with Microsoft Office - required
  • Experience with reservations software - preferred

What We Offer:
  • Opportunity for bonuses based on performance and time worked
  • On-site parking steps away from the lifts
  • Employee ski pass purchasing program
  • Hotel + Dining discounts
  • Paid Time Off
  • Insurance:
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Long-term Disability Insurance
    • Life Insurance
    • Optional Life, Disability, etc.
  • 401k + match

This job description is not meant to be an all-inclusive representation of the tasks and duties. Other duties and tasks may be assigned as business dictate
  • High school diploma, GED or equivalent experience - required
  • Proficiency in written and spoken English - required
  • Proficiency in written and spoken Spanish - required
  • 1+ years hotel/resort reservations experience - preferred
  • 1+ years customer service experience - preferred
  • Proficiency with Microsoft Office - required
  • Experience with reservations software - preferred

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