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Remote Reservations Agent Jobs (NOW HIRING)

White Lodging Services Corp

Reservations Agent

Saratoga, WY · On-site +1

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is a remote-friendly hospitality sales role - we are open to qualified remote candidates with ... As a Reservations Agent, you will be the first point of contact for guests exploring the Brush ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Bend, Oregon, United States About the Job Travel Reservations Agent We ... In this remote role, you will assist clients with planning and booking travel arrangements ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Miami, Florida, United States About the Job Travel Reservations Agent We ... In this remote role, you will assist clients with planning and booking travel arrangements ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Kansas City, Missouri, United States About the Job Travel Reservations ... In this remote role, you will assist clients with planning and booking travel arrangements ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent We are seeking organized and customer-focused individuals to join our ... In this remote role, you will assist clients with planning and booking travel arrangements ...

EOS USA

Remote Central Reservations Agent

$25K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Central Reservations Agent EOS Hospitality is seeking a remote Central Reservations Agent to join our team of dedicated hospitality professionals! The Central Reservations Agent is responsible ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent We are seeking organized and customer-focused individuals to join our ... In this remote role, you will assist clients with planning and booking travel arrangements ...

Beaver Run Resort

Bilingual Reservations Agent

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservations Agent - For Spanish Speaking Customers Breckenridge, CO 80424 Overview Salary Range ... Fully remote optional after onsite training is complete- must reside within the state of Colorado ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Seattle, Washington, United States We are seeking organized and customer ... In this remote role, you will assist clients with planning and booking travel arrangements ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent West Jordan, Utah, United States We are seeking organized and customer ... In this remote role, you will assist clients with planning and booking travel arrangements ...

HJB Travels

Travel Reservations Agent

$16.50 - $20.50/hr

Travel Reservations Agent Syracuse, New York, United States We are seeking organized and customer ... In this remote role, you will assist clients with planning and booking travel arrangements ...

EOS Hospitality

Remote Central Reservations Agent

$25K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

EOS Hospitality is seeking a remote Central Reservations Agent to join our team of dedicated hospitality professionals! The Central Reservations Agent is responsible for managing all aspects of guest ...

New

Beaver Run Resort

Bilingual Spanish Reservations Agent

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reservations Agent - For Spanish Speaking Customers Breckenridge, CO 80424 Overview Salary Range ... Fully remote optional after onsite training is complete- must reside within the state of Colorado ...

New

Grand Hotel

Reservations Agent (REMOTE)

Mackinac Island, MI · On-site +1

$15.25 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about ...

EOS Hospitality

Remote Central Reservations Agent

Kennebunk, ME · On-site +1

$25K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

EOS Hospitality is seeking a remote Central Reservations Agent to join our team of dedicated hospitality professionals! The Central Reservations Agent is responsible for managing all aspects of guest ...

Vail Resorts

Reservations Agent

$20 - $22.19/hr

  • Retirement

Reservations Agent Create Your Experience of a Lifetime! Come work and play in the mountains ... This is a remote position. Job Specifications * Starting Wage: $20.00/hr - $22.19/hr * Employment ...

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Remote reservations agent information

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How much do remote reservations agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

More about Remote reservations agent jobs
What cities are hiring for Remote Reservations Agent jobs? Cities with the most Remote Reservations Agent job openings:
What are the most commonly searched types of Reservations Agent jobs? The most popular types of Reservations Agent jobs are:
What states have the most Remote Reservations Agent jobs? States with the most job openings for Remote Reservations Agent jobs include:
What job categories do people searching Remote Reservations Agent jobs look for? The top searched job categories for Remote Reservations Agent jobs are:
Remote reservations agent jobs near you
Infographic showing various Remote Reservations Agent job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Agent

White Lodging Services Corp

Saratoga, WY • On-site, Remote

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Summary:
Who We Are
At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.
We are hiring a Reservations Agent to join the Brush Creek Ranch Luxury Ranch Collection sales and reservations team. This is a remote-friendly hospitality sales role - we are open to qualified remote candidates with relevant hospitality, reservations, or sales experience - offering a base hourly rate plus a quarterly incentive plan tied to individual performance goals. As a Reservations Agent, you will be the first point of contact for guests exploring the Brush Creek Ranch Luxury Ranch Collection - including The Lodge & Spa, Magee Homestead, French Creek, and Platte Canyon Glamping - and will play a central role in converting inquiries into bookings through expert knowledge, value selling, and genuine hospitality. If you're a Reservations Agent, hotel reservations specialist, hospitality sales professional, or call center representative with hospitality experience looking for remote hotel reservations jobs, luxury ranch reservations agent roles, or hospitality sales positions with a performance-based incentive plan, we want to hear from you.
What You'll Do
  • Serve as a knowledgeable reservations sales professional for the full Brush Creek Ranch Luxury Ranch Collection - answering the BCR Reservations line and speaking confidently on all properties, including The Lodge & Spa, Magee Homestead, French Creek, and Platte Canyon Glamping; transferring calls to the appropriate department or person as needed
  • Make, modify, and cancel accommodations across all properties within the collection - efficiently and accurately entering guest information into the property management system, processing payments, and sending confirmations in a timely manner
  • Describe the all-inclusive Brush Creek Ranch guest experience - including room types, cabin details, deposit and cancellation policies, dining options, ranch activities, and other pertinent collection information - using value selling techniques with guests and members via telephone and email
  • Process online bookings and receive a high volume of incoming telephone calls promptly - demonstrating proper phone etiquette and a warm, professional guest-first communication style at all times
  • Maintain thorough and current knowledge of all guest services, activities, dining options, ranch programming, Farm events, sustainability initiatives, and historical information regarding Brush Creek Ranch and the surrounding Wyoming area
  • Manage inbound RFP lead forms from the website and email - sending proposals, logging inquiries accurately in the property management system, and following up on proposals and outbound sales to past leads
  • Assist with Travel Agent and Tour Operator reservations - maintaining knowledge of all affiliate standards and concessions
  • Work collaboratively with all resort departments to maintain maximum rapport and open communication channels across the Brush Creek Ranch Luxury Ranch Collection
  • Attend all scheduled employee meetings

What You'll Bring
  • Minimum one year of experience in a related field - including hospitality, hotel reservations, sales, or call center operations - required
  • Strong written and verbal communication skills - with the ability to courteously and confidently present information to guests in one-on-one and group settings via telephone and email
  • Proficiency in Microsoft Word, Excel, and Outlook - experience with HMS or comparable property management and reservations systems preferred but not required
  • A positive attitude and genuine ability to work cooperatively and efficiently with a variety of guests, partners, and coworkers in a remote or in-person hospitality environment
  • A consistent commitment to fulfilling Brush Creek Ranch's core company values - Authentic, Friendly, Connective, Sustainable, Discovery, and Memorable - and exhibiting BCR Behavior Standards with guests, partners, and coworkers at all times
  • Flexibility to work days, early mornings, evenings, weekends, and some holidays as the needs of a luxury ranch reservations operation require
  • Reliability and punctuality - reporting to work at scheduled times and managing remote work responsibilities with professionalism and accountability

What You Can Look Forward To
  • Location flexibility - we are open to qualified remote candidates with relevant hospitality experience
  • Base hourly rate plus quarterly incentive plan tied to individual performance goals
  • Unlimited referral bonuses
  • 401(k) with company match after 1 month
  • Paid time off (PTO) with rollover for full-time associates
  • Numerous employee engagement activities and a positive work environment
  • Discounts on hotel rooms, dining, and other travel and entertainment experiences
  • Multiple opportunities for growth across our luxury ranch network
  • Full-time and seasonal associates also receive:
    • Medical, dental, and vision insurance - starting day 1

At Brush Creek Ranch, we are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

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