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Correspondence Processor

Toledo, OH · Remote

$20/hr

Correspondence Processor (Remote) Position Overview The Correspondence Processor is a non-clinical ... Effective verbal and written communication skills * Technical aptitude and ability to troubleshoot ...

New

TEEMA

Congressional Case Worker

Phoenix, AZ · Remote

$53K - $56K/yr

Location: REMOTE in approved USA States Job Summary: We are seeking a Congressional Relations ... Written Correspondence: Draft clear, accurate, and timely responses to inquiries, ensuring they ...

eTeam

Service Center Associate

CANDIDATES WILL WORK REMOTE, PREFERRED CENTRAL OR EASTERN TIME ZONE. Training Schedule Starting ... Contacts the customer by telephone, written correspondence and/or the claims system regarding ...

New

Ethos Risk Services

Bill Review Specialist

Lake Forest, CA · Remote

$22 - $28/hr

Prepare Reimbursement Determinations - Draft clear, professional written correspondence explaining ... If your preference is hybrid or remote, our office is located at 2 6445 Rancho Parkway Street, Lake ...

Ethos Risk Services

Bill Review Specialist

Lake Forest, CA · On-site +1

$20.25 - $28/hr

Prepare Reimbursement Determinations - Draft clear, professional written correspondence explaining ... If your preference is hybrid or remote, our office is located at 2 6445 Rancho Parkway Street, Lake ...

Saviance

Admin/Clerical - Correspondence Processor

Job Title This role is fully remote. Candidates should be in FL. The expected schedule is Tuesday ... Excellent verbal and written communication skills, and ability to ensure clarity and precision in ...

New

VIVA USA INC

Health Coordinator

Albuquerque, NM · On-site +1

Verbal and written communications skills including developing written correspondence to members and ... Remote position in NM VIVA is an equal opportunity employer. All qualified applicants have an equal ...

Roessel Joy

AR/Collections Specialist

Woburn, MA · Remote

$25 - $27/hr

... and written correspondence to address payment discrepancies and facilitate resolution ... AR/Other § Process remote deposits daily to the bank and account for cash receipts in NetSuite. § ...

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How much do remote written correspondence jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote written correspondence in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote written correspondence role, and how can they be managed?

One of the most common challenges in a remote written correspondence role is maintaining clear and timely communication across different time zones and platforms. Since the work relies heavily on written exchanges, it's essential to be concise, professional, and attentive to detail to prevent misunderstandings. Building rapport with team members and clients can also be more difficult remotely, so proactively participating in virtual meetings and providing regular updates helps foster strong working relationships. Time management and self-motivation are crucial, as you'll often need to prioritize tasks independently while meeting deadlines.

What are the key skills and qualifications needed to thrive as a remote written correspondence specialist?

To thrive as a Remote Written Correspondence Specialist, you need excellent written communication skills, attention to detail, and typically a background in customer service or administrative support. Familiarity with word processing software, email platforms, and customer relationship management (CRM) systems is commonly required. Strong organizational skills, time management, and professionalism are vital soft skills for excelling in this role. These abilities ensure accurate, clear, and timely communication with clients or stakeholders, maintaining service quality and efficiency in a remote environment.

What is the difference between Remote Written Correspondence vs Remote Customer Service Representative?

AspectRemote Written CorrespondenceRemote Customer Service Representative
Primary TasksWriting emails, reports, and correspondenceHandling customer inquiries via phone, chat, and email
Required SkillsExcellent writing, communication, and grammar skillsVerbal communication, problem-solving, and empathy
Work EnvironmentPrimarily computer-based, independentComputer and phone-based, interactive with customers
Common CertificationsNone typically required, strong writing skills preferredCustomer service certifications may be beneficial

Remote Written Correspondence focuses on crafting written communication, while Remote Customer Service Representatives handle direct customer interactions through multiple channels. Both roles require strong communication skills, but the former emphasizes writing proficiency, whereas the latter emphasizes verbal and interpersonal skills.

What is a remote written correspondence?

A remote written correspondence job involves communicating with clients, customers, or team members primarily through written channels such as email, chat, or online messaging platforms. Professionals in this role may handle customer service inquiries, draft business communications, or respond to questions and concerns from a distance. The work is typically done from home or any location outside of a traditional office, relying on strong writing skills and the ability to convey information clearly. This type of job is common in industries like customer support, administrative services, and technical assistance.
More about Remote Written Correspondence jobs
What cities are hiring for Remote Written Correspondence jobs? Cities with the most Remote Written Correspondence job openings:
What states have the most Remote Written Correspondence jobs? States with the most job openings for Remote Written Correspondence jobs include:
What job categories do people searching Remote Written Correspondence jobs look for? The top searched job categories for Remote Written Correspondence jobs are:
Remote Written Correspondence jobs near you
Infographic showing various Remote Written Correspondence job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 25% In-person, and 75% Remote job distribution, with an average salary of $48,271 per year, or $23.2 per hour.

Correspondence Representative II (3811)

CaliforniaChoice

Remote

Other

Posted yesterday

New

Job description

Purpose of Position:
Send written correspondence and communicate with clients via phone to obtain, review and process enrollment materials for participants of CaliforniaChoice.
Essential Functions:
Expert knowledge of all MPC Enrollment Rep I duties. Demonstrate knowledge of Correspondence duties as determined by department assessment as well as the following:
  • Understand company policies and procedures as they apply to CaliforniaChoice plans.
  • Responsible for the review and processing of the following forms including but not limited to:
    • Employee Applications
    • Change Request Forms
    • Employee Termination Forms
    • Web Based Forms
  • Identify and obtain missing/incomplete information on forms based on guidelines and standard operating procedures.
  • Follow the department Pending Item process
  • Compose clear and concise written correspondence (i.e. pending item requests, denials, confirmations, memos, letters, etc.).
  • Place outbound calls to obtain missing/incomplete information on forms.
  • Maintain working knowledge of all products and systems used for job function (i.e. Pegasus, doc-link, SharePoint, etc.)
  • Enter appropriate comments in a clear and succinct manner into Pegasus and/or Doc-Link.
  • Meet department standards for quality and quantity of work.
  • Maintain department and team standards for turnaround times.
  • Adhere to all PHI (Personal Health Information) guidelines
  • Assist with departmental training needs as needed
  • Onsite or remote regular attendance and punctuality are essential functions of the job.
  • Performs other business tasks or functions as assigned.
Knowledge,
Skills &
Abilities
Required:
  • Customer Service and phone etiquette experience a must.
  • Strong communication skills (written, grammatical and verbal) required.
  • Must be able to communicate effectively in English.
  • Ability to interact and communicate effectively with all levels of employees and customers.
  • Must have strong attention to detail.
  • Strong analytical skills and problem solving skills.
  • Ability to perform in a fast-paced, deadline-oriented work environment.
  • Excellent customer service and organizational skills.
  • Able to build/gain commitment and overcome resistance to change.
  • Ability to retain large quantities of information.
  • Accurately type a minimum of 50 WPM.
  • Proficient with Microsoft Office software (Access, Word, Excel, PowerPoint, Visio, Publisher, SharePoint, Outlook), web based technology.
  • Must be highly motivated, have ability to take initiative, be accountable, have excellent interpersonal, and service oriented skills.
  • Knowledge of the healthcare insurance industry a plus.
Additional Competencies:
  • Customer Focus, Learning on the Fly, Listening, Written Communication
Educational
Requirements:
  • High School Diploma or equivalent required
  • Three plus (3+) years of office and/or customer service experience required.
  • At least one (1) year of data entry experience

Physical
Requirements:
Must be able to sit for extended periods of time with occasional standing and walking. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to use a keyboard and other office equipment. Ability to lift up to 10 lbs. occasionally.

Apply