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Remote Written Correspondence Jobs (NOW HIRING)

AseraCare

Hospice Pen Pal Volunteer

Waterford, PA · Remote

As a Remote Pen Pal Volunteer, you will provide companionship and emotional support to hospice patients through regular written correspondence. This role is entirely virtual, allowing you to connect ...

TEEMA

Congressional Case Worker

Phoenix, AZ · Remote

$53K - $56K/yr

Location: REMOTE in approved USA States Job Summary: We are seeking a Congressional Relations ... Written Correspondence: Draft clear, accurate, and timely responses to inquiries, ensuring they ...

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$16

$23

$28

How much do remote written correspondence jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote written correspondence in the United States is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Written Correspondence Specialist, and why are they important?

To thrive as a Remote Written Correspondence Specialist, you need excellent written communication skills, attention to detail, and typically a background in customer service or administrative support. Familiarity with word processing software, email platforms, and customer relationship management (CRM) systems is commonly required. Strong organizational skills, time management, and professionalism are vital soft skills for excelling in this role. These abilities ensure accurate, clear, and timely communication with clients or stakeholders, maintaining service quality and efficiency in a remote environment.

What are some common challenges faced in a remote written correspondence role, and how can they be managed?

One of the most common challenges in a remote written correspondence role is maintaining clear and timely communication across different time zones and platforms. Since the work relies heavily on written exchanges, it's essential to be concise, professional, and attentive to detail to prevent misunderstandings. Building rapport with team members and clients can also be more difficult remotely, so proactively participating in virtual meetings and providing regular updates helps foster strong working relationships. Time management and self-motivation are crucial, as you'll often need to prioritize tasks independently while meeting deadlines.

What is a remote written correspondence job?

A remote written correspondence job involves communicating with clients, customers, or team members primarily through written channels such as email, chat, or online messaging platforms. Professionals in this role may handle customer service inquiries, draft business communications, or respond to questions and concerns from a distance. The work is typically done from home or any location outside of a traditional office, relying on strong writing skills and the ability to convey information clearly. This type of job is common in industries like customer support, administrative services, and technical assistance.

What is the difference between Remote Written Correspondence vs Remote Customer Service Representative?

AspectRemote Written CorrespondenceRemote Customer Service Representative
Primary TasksWriting emails, reports, and correspondenceHandling customer inquiries via phone, chat, and email
Required SkillsExcellent writing, communication, and grammar skillsVerbal communication, problem-solving, and empathy
Work EnvironmentPrimarily computer-based, independentComputer and phone-based, interactive with customers
Common CertificationsNone typically required, strong writing skills preferredCustomer service certifications may be beneficial

Remote Written Correspondence focuses on crafting written communication, while Remote Customer Service Representatives handle direct customer interactions through multiple channels. Both roles require strong communication skills, but the former emphasizes writing proficiency, whereas the latter emphasizes verbal and interpersonal skills.

More about Remote Written Correspondence jobs
What cities are hiring for Remote Written Correspondence jobs? Cities with the most Remote Written Correspondence job openings:
What states have the most Remote Written Correspondence jobs? States with the most job openings for Remote Written Correspondence jobs include:
What job categories do people searching Remote Written Correspondence jobs look for? The top searched job categories for Remote Written Correspondence jobs are:
Remote Written Correspondence jobs near you
Infographic showing various Remote Written Correspondence job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, 17% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,271 per year, or $23.2 per hour.
Correspondence Representative

Correspondence Representative

Internet Brands

Minneapolis, MN • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 hours ago

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

37th of 183 rated software companies

Job description

Premier Disability Services, a division of Internet Brands. We are seeking qualified Correspondence Representatives to join our high-volume call center team based in Minneapolis, MN.
About Us: Premier Disability Services is a growing company that is a full-service social security disability advocacy firm. We assist customers in applying for Social Security Disability at every stage of the process whether they are first time, have been denied or going to a hearing in all 50 states. Our services have helped over 100,000 individuals in filing their application successfully.
We're looking for people who thrive on helping customers with a passion for service to join our growing call center. Join us and be part of one of the largest Social Security Disability Firms in the Nation! Our values of integrity, passion and teamwork are the foundation of who we are and drive our missions to be the trusted advocates of our clients.
Compensation: $14/hr (remote) OR $16/hr (onsite in MN) with the opportunity to earn up to $500/month in performance-based bonuses.
Hiring States: Onsite in Minnesota OR Remote in Georgia, Iowa, Texas, South Dakota, Kansas
Work Location:
Minnesota (Brooklyn Park): Onsite only - Pay Starts at $16/hr
All other listed states: Remote - Pay starts at $14/hr
Terms: Full-Time, hourly, non-exempt
Hours of Operation: Monday-Friday, 8:00 AM - 6:00 PM CST
Responsibilities:
  • Provide administrative support for disability case management through completion and submissions of complex documentation, forms, evidence or correspondence necessary to facilitate or complete our representation of a claim.
  • Professionally handle a mix of inbound/outbound calls and correspondence to government offices, i.e., Social Security Disability, clients, etc. to obtain and process information on a clients claim or complete forms.
  • Obtain medical and vocational documentation via mail, phone and computer software systems.
  • Meet a high-volume workload while complying with department standards for daily metric goals and monthly audits. Regarding quality, production and processing times.
  • Read, annotate, and summarize records/information using appropriate terminology, and resolve conflicts within records, preparing written reports of findings and documenting in systems of record.
  • Effectively communicating Premier Disability Service program details to clients in a clear and understandable manner.
  • Navigating multiple computer windows to access several systems.
What we're looking for:
Education and Experience:
  • 2-years work experience in high volume claims processing/caseload management or customer experience.
  • 2 years direct experience working in an office environment or call center.
  • Strong verbal and written communication skills
  • High school diploma or GED required; two-year associate degree preferred.
  • Excellent verbal and written communication skills
  • Strong computer knowledge and excellent typing skills at least 50WPM.
  • Ability to multitask in a fast-paced environment.
Qualities:
  • Independently maintain a high-volume workload while complying with agency standards for quality, production, and processing time.
  • Professional demeanor and telephone etiquette with the ability to de-escalate scenarios through conflict resolution skills.
  • Commitment to strong attendance.
  • Ability to manage multiple priorities and meet departmental turnaround times.
  • Demonstrate independent problem solving and decision-making ability.
  • Ability to communicate clearly and concisely with clients, managers, and co-workers - both verbally and in written format.
  • Must have sharp attention to detail and ability to perform with a high degree of accuracy.
  • Strong analytical skills to review documents and reach sound decisions.
  • Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call/correspondence quality, timeliness, and productivity.
  • Work harmoniously with peers within a small team environment to accomplish both personal and team performance goals.
  • Work overtime, as needed, to meet daily deadlines.
  • Available for 8-hour shifts between 8am to 6pm CST working hours.
  • Bilingual in English/Spanish skills a PLUS.
What we offer:
  • Medical, Dental and Vision insurance.
  • PTO and paid holidays!
  • Cafeteria onsite and a subsidized lunch program.
  • Opportunities to grow within the company!
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands - your application will be routed only to the employer and role you select.
Employment Type: Full-Time

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