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Remote Written Correspondence Jobs in Virginia (NOW HIRING)

Corvel

Telehealth Coordinator Lead

Glen Allen, VA · Remote

$19.24 - $31.04/hr

... written correspondence ensuring adherence to contractual and state guidelines as well as client ... This is a remote role but requires residency in Arizona or Virginia. The work schedule for this ...

Corvel

Telehealth Coordinator Lead

Glen Allen, VA · On-site +1

$19.24 - $31.04/hr

... written correspondence ensuring adherence to contractual and state guidelines as well as client ... This is a remote role but requires residency in Arizona or Virginia. The work schedule for this ...

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All JobsWritten Correspondence JobsRemote Written Correspondence JobsRemote Written Correspondence Jobs in Virginia

Remote Written Correspondence information

What is a remote written correspondence?

A remote written correspondence job involves communicating with clients, customers, or team members primarily through written channels such as email, chat, or online messaging platforms. Professionals in this role may handle customer service inquiries, draft business communications, or respond to questions and concerns from a distance. The work is typically done from home or any location outside of a traditional office, relying on strong writing skills and the ability to convey information clearly. This type of job is common in industries like customer support, administrative services, and technical assistance.

What are the key skills and qualifications needed to thrive as a remote written correspondence specialist?

To thrive as a Remote Written Correspondence Specialist, you need excellent written communication skills, attention to detail, and typically a background in customer service or administrative support. Familiarity with word processing software, email platforms, and customer relationship management (CRM) systems is commonly required. Strong organizational skills, time management, and professionalism are vital soft skills for excelling in this role. These abilities ensure accurate, clear, and timely communication with clients or stakeholders, maintaining service quality and efficiency in a remote environment.

What are some common challenges faced in a remote written correspondence role, and how can they be managed?

One of the most common challenges in a remote written correspondence role is maintaining clear and timely communication across different time zones and platforms. Since the work relies heavily on written exchanges, it's essential to be concise, professional, and attentive to detail to prevent misunderstandings. Building rapport with team members and clients can also be more difficult remotely, so proactively participating in virtual meetings and providing regular updates helps foster strong working relationships. Time management and self-motivation are crucial, as you'll often need to prioritize tasks independently while meeting deadlines.

What is the difference between Remote Written Correspondence vs Remote Customer Service Representative?

AspectRemote Written CorrespondenceRemote Customer Service Representative
Primary TasksWriting emails, reports, and correspondenceHandling customer inquiries via phone, chat, and email
Required SkillsExcellent writing, communication, and grammar skillsVerbal communication, problem-solving, and empathy
Work EnvironmentPrimarily computer-based, independentComputer and phone-based, interactive with customers
Common CertificationsNone typically required, strong writing skills preferredCustomer service certifications may be beneficial

Remote Written Correspondence focuses on crafting written communication, while Remote Customer Service Representatives handle direct customer interactions through multiple channels. Both roles require strong communication skills, but the former emphasizes writing proficiency, whereas the latter emphasizes verbal and interpersonal skills.

What are popular job titles related to Remote Written Correspondence jobs in Virginia?

For Remote Written Correspondence jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Written Correspondence jobs in Virginia look for?

The top searched job categories for Remote Written Correspondence jobs in Virginia are:

What cities in Virginia are hiring for Remote Written Correspondence jobs?

Cities in Virginia with the most Remote Written Correspondence job openings:

Remote Written Correspondence jobs near you
Infographic showing various Remote Written Correspondence job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Customer Care Advocate for Tricare - Virtual Hampton Roads VA

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Hampton, VA • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Retired Military personnel and Veteran Spouses with customer service experience are strongly encouraged to apply.
Note - You must be physically present and working from an eligible hiring state to be considered for this role.
Your resume must clearly reflect at least 2 years of customer service experience to be considered.


Founded in 2008 as a Service-Disabled Veteran and Minority-Owned IT company, VGS has grown into a trusted partner in veteran-centric customer engagement. We proudly employ Veterans, Military Spouses, and Caregivers in roles supporting both commercial and government clients.
VGS is seeking experienced contact center professionals for full-time, at-home positions supporting TRICARE beneficiaries. Our next new hire class begins October 26, 2026.
Job Duties Include:

  • Responding to caller questions via telephone and written correspondence regarding benefits, contracts, eligibility, and claims.
  • Successfully completing eight weeks of paid virtual (at-home) training and applying learned skills on the job.
  • Operating a PC to extract information, document inquiries, and track activities in the database.
  • Thoroughly documenting inquiry outcomes for accurate tracking and analysis.
  • Coordinating with team members to ensure timely handling of TRICARE member requests.
  • Working under the supervision of a virtual (at-home) supervisor to answer questions and escalate complex issues when necessary.
  • Meeting quality, member experience, and first-time resolution objectives while responding to customer needs.
  • Maintaining a productive work environment and proactively addressing issues such as internet connectivity challenges.


The Pay
While in training you are paid a a flat rate. After completing the training, the pay increases. After 60 days employment you are eligible for benefits medical, dental, vision, FSA, 401K, and paid time off benefits. If you already have medical benefits you want to keep it, you can and allocate your benefit dollars elsewhere. 
Note: The pay range during training starts at $15 per hour, and increases post-training, with additional consideration for periodic increases. Performance incentives are also offered for the role.
Full-time, long-term employment (not seasonal or contract).
8 weeks of training.
Competitive benefits package, including:
11 paid holidays
Paid time off (PTO)
Medical, dental, and vision coverage
Long- and short-term disability
Term life insurance
401K retirement plan
Employees become eligible for benefits after 60 days of employment, subject to applicable plan requirements.
VGS is offering a $1,000 Retention Bonus to eligible employees hired into this class.
First Payment: $500 - paid after the employee successfully completes 6 months in production.
Second Payment: $500 - paid after the employee successfully completes 1 year in production.
Eligibility: The employee must be actively employed by VGS on the date each bonus payment is made.
Notice Requirement: The employee must not have submitted a resignation or received notice of termination before the applicable bonus payment date.
Payment: Each installment will be paid after VGS verifies that all applicable eligibility requirements have been satisfied.
Additional terms and conditions may apply. Retention bonus eligibility is subject to VGS verification and applicable company policies.
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