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Remote Weekend Help Desk Technician Jobs (NOW HIRING)

Sunstar Insurance Group

Help Desk Technician I

Saint Louis, MO · On-site +1

$18.75 - $25.25/hr

This is not your typical help desk role. In addition to supporting employees and resolving ... This role is remote and location preferences are: Missouri, Arkansas and Tennessee. We're looking ...

Terrestris LLC

Service Desk Technician I

Washington, DC · On-site +1

We can help! We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing ...

Addison Group

Helpdesk Technician

San Angelo, TX · Remote

$20 - $24/hr

Help Desk Technician Position Type: Contract Location: San Angelo, TX (100% Onsite) Pay Rate Range: $20.00 - $24.00/hour DOE Benefits: You are eligible for medical, dental, vision insurance benefits ...

Marathon Health

Senior Help Desk Technician

$30 - $35/hr

Learn more at marathon.health ABOUT THE JOB The Senior Help Desk Tech provides advanced technical ... The Senior Technician serves as an escalation point for complex service requests and incidents that ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer-focused and tech-savvy Help Desk Technicians to provide remote support to retail store locations ...

Marathon Health

Senior Help Desk Technician

$30 - $35/hr

Learn more at marathon.health ABOUT THE JOB The Senior Help Desk Tech provides advanced technical ... The Senior Technician serves as an escalation point for complex service requests and incidents that ...

Mytech Partners

Service Desk Technician II

Austin, TX · On-site +1

$50K - $80K/yr

Availability for on call responsibilities for remote and onsite at client offices. * Acquire new ... Demonstrated knowledge of standard help desk service call methods and procedures. * Exceptional ...

PSI (Proteam Solutions)

Help Desk-Remote

$20.50 - $27.75/hr

PSI (Proteam Solutions) is seeking a dedicated and skilled individual to join their team in a remote service desk role. This position requires providing technical support to users and managing ...

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How much do remote weekend help desk technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote weekend help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.
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Remote Weekend Help Desk Technician jobs near you
Infographic showing various Remote Weekend Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician I

Sunstar Insurance Group

Saint Louis, MO • On-site, Remote

$18.75 - $25.25/hr

Full-time

Posted 26 days ago

Job description

Our Technology team plays a vital role in that growth by delivering exceptional support, strengthening cybersecurity, driving innovation, and expanding the use of automation and Artificial Intelligence (AI) across the organization. We are seeking an IT Support Technician who enjoys solving problems, helping others, and exploring new technologies. This is not your typical help desk role. In addition to supporting employees and resolving technical issues, you'll have the opportunity to help shape how Sunstar leverages AI, automation, and modern workplace technologies to improve productivity and employee experience. This role is remote and location preferences are: Missouri, Arkansas and Tennessee.
We're looking for someone who is curious, customer-focused, and excited about technology's future. The ideal candidate enjoys learning, embraces innovation, and is eager to help build the next generation of technology solutions.
At Sunstar, you'll work alongside a collaborative Technology team, gain exposure to cutting-edge tools like Microsoft 365, Copilot, Power Platform, and AI-powered business solutions, and could make a meaningful impact in a fast-growing organization.
If you're passionate about technology, enjoy helping people succeed, and want to be part of a team that's driving the future of work, we'd love to hear from you.
What You'll Do
End User Support
  • Serve as the first point of contact for employee technology requests.
  • Diagnose and resolve hardware, software, device, account, and Microsoft 365 issues.
  • Provide remote support to employees across multiple locations.
  • Assist users with Microsoft Teams, Outlook, SharePoint, OneDrive, and other insurance industry business applications.
  • Escalate complex technical issues to senior staff or managed service partners when appropriate.
  • Follow up with users to ensure issues are fully resolved and customer expectations are exceeded.

Device & Account Administration
  • Configure and deploy computers, monitors, mobile devices, printers, and other technology equipment.
  • Assist with employee onboarding and workstation setup.
  • Support user account administration and access requests.
  • Assist with endpoint management, software deployment, and security-related tasks.

Documentation & Process Improvement
  • Document troubleshooting steps, resolutions, and support activities.
  • Contribute to internal knowledge base articles and standard operating procedures.
  • Identify recurring issues and recommend improvements to technology processes and user experience.

AI, Automation & Innovation
  • Support employees using Microsoft Copilot and other approved AI solutions.
  • Identify opportunities to automate repetitive processes and improve operational efficiency.
  • Build and maintain automation solutions using Microsoft Power Automate and related technologies.
  • Assist with developing, testing, and enhancing Microsoft Copilot Agents and other AI-powered business solutions.
  • Collaborate with business leaders to identify opportunities where AI and automation can improve productivity and service delivery.

We're Looking for Someone Who
  • Enjoys helping people and providing excellent customer service.
  • Is naturally curious and enjoys learning new technologies.
  • Can communicate technical concepts clearly to non-technical users.
  • Takes initiative and looks for ways to improve processes.
  • Is excited about AI, automation, and the future of technology.

Qualifications
Required
  • 1-3 years of Help Desk, Technical Support, Customer Service, or related IT experience.
  • Strong troubleshooting and problem-solving skills.
  • Working knowledge of Windows operating systems and Microsoft 365 applications.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a willingness to learn and adapt to new technologies.
  • Strong customer service mindset and ability to work effectively as part of a team.

Preferred
  • Experience supporting Microsoft 365, Teams, SharePoint, Entra ID (Azure AD), and Intune.
  • Familiarity with cybersecurity best practices, MFA, and identity management.
  • Experience creating Microsoft Copilot Agents, Copilot Studio solutions, Power Automate workflows, or other business process automation solutions.
  • Familiarity with Microsoft Power Platform, including Power Automate, Power Apps, and Power BI.
  • Insurance industry experience is a plus but not required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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