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Remote Vp Customer Experience Jobs (NOW HIRING)

Blue Yonder

VP, Customer Lifecycle Marketing

VP, Customer Lifecycle Marketing Blue Yonder, a global leader in supply chain management, is ... Partner with Product and UX teams to plan and govern in-app announcements, banners, walkthroughs ...

Blue Yonder

VP, Customer Lifecycle Marketing

VP, Customer Lifecycle Marketing Blue Yonder, a global leader in supply chain management, is ... Partner with Product and UX teams to plan and govern in-app announcements, banners, walkthroughs ...

Zus Health

VP, Customer Success

Charleston, WV · Remote

$200K - $240K/yr

We're a remote first company and this person should be comfortable in a hybrid setup where they are ... Proven experience in an account management or customer success function within a healthcare ...

Mondo

Vice President, Client Experience

Manhattan, NY · Remote

$200K - $250K/yr

Remote with 20-25% travel; Eastern Time preferred Start Date Is: ASAP Duration: Permanent ... Develop scalable support models for approximately 17,000 customers who are not supported through ...

AbsenceSoft

Vice President, Customer Growth

$200K/yr

At AbsenceSoft, we're transforming the employee experience. Our secure, intuitive technology helps ... Flexibility and trust. We're remote-first and results driven. You'll have the freedom and ...

Zeta Global

Vice President, Customer Success

The Role Vice President, Customer Success - Publisher Cloud As Vice President of Customer Success ... What You Bring * 10-15 years of experience in Customer Success, Account Management, Professional ...

Zeta Global

Vice President, Customer Success

The Role Vice President, Customer Success - Publisher Cloud As Vice President of Customer Success ... What You Bring * 10-15 years of experience in Customer Success, Account Management, Professional ...

Fireblocks

VP, Customer Success

New York, NY · On-site +1

A combined background of post-sale and sales experience is ideal. A professional services ... Excellent communication and presentation skills; able to inspire and motivate large, remote, global ...

Mendix

VP of Customer Marketing

Boston, MA · Remote

$170K - $280K/yr

Vice President, Customer Marketing Role Overview Siemens Digital Industries Software is looking for ... This role sits at the center of the customer experience, partnering closely with Product, Product ...

Metrc LLC

VP, Customer Success Management

$141K - $181K/yr

Job Type Full-time Description ABOUT METRC Metrc is the most trusted and experienced provider of ... Remote position • Frequently required to sit • Frequently required to talk or hear • ...

Harris

(Remote) VP of R&D

Tennessee, IL · Remote

Integrate customers into the overall strategy The People Visionary * Build effective teams * Work ... Experience leading product teams What would make you stand out: * Exceptional communication skills ...

Harris

Integrate customers into the overall strategy The People Visionary * Build effective teams * Work ... Experience leading product teams What would make you stand out: * Exceptional communication skills ...

Mendix

VP of Customer Marketing

Boston, MA · On-site +1

Vice President, Customer Marketing Role Overview Siemens Digital Industries Software is looking for ... This role sits at the center of the customer experience, partnering closely with Product, Product ...

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Remote Vp Customer Experience information

See salary details

$79.5K

$163.2K

$262K

How much do remote vp customer experience jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote vp customer experience in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Vp Customer Experience vs Remote Customer Service Director?

AspectRemote Vp Customer ExperienceRemote Customer Service Director
ResponsibilitiesOversees overall customer experience strategy, customer journey, and satisfaction metricsManages customer service teams, handles escalations, and ensures service quality
Required SkillsCustomer experience management, leadership, data analysis, strategic planningCustomer service operations, team management, communication skills
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, team management, customer interaction
Common UsageUsed in larger organizations focusing on holistic customer experienceUsed in organizations emphasizing direct customer service management

The Remote Vp Customer Experience focuses on strategic oversight of the entire customer journey, while the Remote Customer Service Director manages day-to-day customer service operations. Both roles require strong leadership and communication skills, but the VP role is more strategic and cross-functional, whereas the Director role is more operational and team-focused.

More about Remote Vp Customer Experience jobs

What cities are hiring for Remote Vp Customer Experience jobs?

Cities with the most Remote Vp Customer Experience job openings:

What are the most commonly searched types of Vp Customer Experience jobs?

The most popular types of Vp Customer Experience jobs are:

What states have the most Remote Vp Customer Experience jobs?

States with the most job openings for Remote Vp Customer Experience jobs include:

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The top searched job categories for Remote Vp Customer Experience jobs are:

Remote Vp Customer Experience jobs near you
Infographic showing various Remote Vp Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP of Engineering Applications, Artificial Intelligence (AI) Required, Work From Home

Next Step Systems

San Francisco, CA • Remote

$212K - $273K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 14 days ago

Job description

Job Description

VP of Engineering Applications, Artificial Intelligence (AI) Required, Work From Home

As the VP of Engineering Applications, you will turn intelligence into a real product.  The VP of Engineering Applications is responsible for the engineering systems, teams, and execution that turn Machine Learning (ML) capability into reliable, fast, and intuitive user experiences across backend, mobile, and desktop platforms.  The VP of Engineering Applications role is a senior engineering leader who stays close to the product, makes hard technical decisions, and holds a high bar for quality and delivery.  This position is 100% Remote.

VP of Engineering Applications Responsibilities:

- Own the application engineering strategy and execution across backend, mobile, and desktop.

- Lead and grow a small, senior applications team, including backend, mobile, and desktop engineers.

- Set the architectural direction for Artificial Intelligence (AI)-powered product workflows, APIs, and client integrations.

- Ensure AI capabilities are integrated into the product with clear abstractions, predictable behavior, and graceful failure modes.

- Partner closely with Machine Learning leadership to translate model capability into shippable product features.

- Make high-impact decisions across latency, cost, reliability, security, and user experience.

- Establish clear ownership boundaries across backend, mobile, and desktop to prevent architectural drift.

- Ensure production readiness: observability, monitoring, retries, fallbacks, privacy, and cost controls.

- Balance speed and discipline shipping quickly without compromising long-term system quality.

VP of Engineering Applications Outcomes:

- Reliable, low-latency Artificial Intelligence (AI) user experiences across backend, mobile, and desktop

- Clear architectural boundaries that allow teams to move fast without constant rewrites.

- Measurable improvements in system performance, stability, and production reliability.

- Strong observability and operational discipline across all application systems.

- A small, senior team that ships frequently, owns what they build, and raises the technical bar.

- Team members are empowered, growing in their roles, and able to make high-impact contributions.

Qualifications

VP of Engineering Applications Qualifications:

- Significant experience leading application or product engineering for complex systems.

- Artificial Intelligence (AI) experience required.

- Strong hands-on background building and shipping backend systems used in production.

- Experience delivering Artificial Intelligence (AI)-powered products, with a deep understanding of model integration trade-offs.

- Excellent system design skills across services, APIs, clients, and data flows.

- Comfort operating across platforms (backend, mobile, desktop), even if your depth is in one.

- Proven ability to make high-impact technical decisions under ambiguity.

- A strong bias toward shipping, iteration, and learning from real-world usage.

- Low ego, strong judgment, and the ability to raise the technical bar for the entire applications organization.

Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.

Keywords:  San Francisco CA Jobs, VP of Engineering Applications, AI, Artificial Intelligence, APIs, Application Engineering, Backend, Desktop, Low Latency, ML, Machine Learning, Product Engineering, Work From Home, Remote, California Recruiters, IT Jobs, California Recruiting

Looking to hire a VP of Engineering Applications in San Francisco, CA or in other cities?  Our IT recruiting agencies and staffing companies can help.

We help companies that are looking to hire VPs of Engineering Applications for jobs in San Francisco, California and in other cities too.  Please contact our IT recruiting agencies and IT staffing companies today!

Additional Information

Please check out all of our jobs at www.nextstepsystems.com.

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