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Remote Vice President Of Customer Service Jobs (NOW HIRING)

Valeo Resources

VP of Customer Success

$141K - $181K/yr

Vice President of Customer Success Valeo Resources has partnered with a B2B SaaS / CRM technology ... Remote USA Schedule: M-F, day shifts (Full-time - W2) Responsibilities: * Own and scale the end-to ...

Opportunity Healthcare

VP of Customer Success

$141K - $181K/yr

Vice President of Customer Success Company: B2B SaaS / CRM Technology Organization Location ... Remote USA Schedule: M-F, day shifts (Full-time - W2) Responsibilities: * Own and scale the end-to ...

Selr LLC

VP Sales

New York, NY · Remote

$260K - $400K/yr

... customer base, they are now looking for a Vice President of Sales to build, scale, and lead their revenue organization through the next phase of growth. The Role Our client is hiring a remote VP of ...

Workiva, Inc.

VP of Customer Experience

$141K - $181K/yr

This role is the strategic counterpart to our VP of Customer Success and VP of Solution Success ... Expand and optimize self-service and hybrid experiences, AI-assisted support workflows, and ...

Time Doctor LLC

VP of Customer Success

$141K - $181K/yr

Time Doctor is hiring a VP of Customer Success to own retention across a global base of 10k ... We serve remote, hybrid, and outsourced/shared services organizations worldwide, especially in BPO ...

Time Doctor

VP of Customer Success

New York, NY · On-site +1

$151K - $194K/yr

Time Doctor is hiring a VP of Customer Success to own retention across a global base of 10k ... We serve remote, hybrid, and outsourced/shared services organizations worldwide, especially in BPO ...

PatientIQ

Vice President of Customer Growth

$141K - $181K/yr

ABOUT THE ROLE PatientIQ is hiring its first VP of Customer Growth -- a revenue-generating ... Drive the Enterprise/Specialty Practice bifurcation to full execution: differentiated service ...

PatientIQ

Vice President of Customer Growth

Chicago, IL · Remote

$141K - $181K/yr

ABOUT THE ROLE PatientIQ is hiring its first VP of Customer Growth -- a revenue-generating ... Drive the Enterprise/Specialty Practice bifurcation to full execution: differentiated service ...

Harris

Cayenta, a division of Harris; is seeking a Vice President of Research & Development who is a ... Cayenta's products, services and customer relationships provide the foundation for continued ...

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Remote Vice President Of Customer Service information

See salary details

$79.5K

$163.2K

$262K

How much do remote vice president of customer service jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote vice president of customer service in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote vice president of customer service, and why are they important?

To excel as a Remote Vice President of Customer Service, you need extensive experience in customer service leadership, strategic planning, and a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software such as Zendesk, and data analytics tools is crucial, along with certifications in customer experience or service management. Outstanding communication, emotional intelligence, and the ability to inspire and manage remote teams set top performers apart. These skills ensure alignment of service strategies with business goals, foster high-performing distributed teams, and deliver exceptional customer experiences in a virtual environment.

How does a remote vice president of customer service effectively build and manage a high-performing, geographically dispersed team?

A Remote Vice President of Customer Service leverages digital communication platforms, regular video meetings, and collaborative tools to foster team cohesion and ensure alignment across locations. They implement clear performance metrics, establish consistent feedback loops, and promote a culture of transparency and accountability. Additionally, they prioritize professional development opportunities and encourage cross-functional collaboration to maintain motivation and engagement among remote staff. Building trust and maintaining open communication channels are essential for overcoming the unique challenges of managing a distributed team.

What is the difference between Remote Vice President Of Customer Service vs Remote Customer Service Director?

AspectRemote Vice President Of Customer ServiceRemote Customer Service Director
ResponsibilitiesOversees entire customer service strategy, sets policies, and manages senior teamsManages daily customer service operations, supervises team leads, and implements policies
Required CredentialsBachelor's degree, extensive experience in customer service leadership, often MBABachelor's degree, significant experience in customer service management
Work EnvironmentExecutive-level, strategic focus, often remote or hybridOperational focus, team management, often remote or hybrid
Industry UsageCommon in large organizations, corporate settingsCommon in mid-sized to large organizations, customer service departments

The Remote Vice President Of Customer Service focuses on strategic leadership and overall customer service policies, while the Remote Customer Service Director handles daily operations and team management. Both roles require leadership experience and are often remote, but differ in scope and strategic versus operational focus.

What does a remote vice president of customer service do?

A Remote Vice President of Customer Service is responsible for overseeing and leading a company's customer service operations, often from a remote location. They develop strategies to improve customer satisfaction, manage support teams, and ensure service standards are met across all channels. This role involves collaborating with other departments, analyzing customer feedback, and implementing new technologies or processes to enhance the customer experience. They also set performance goals, monitor key metrics, and drive initiatives that align with the company’s overall objectives.
What cities are hiring for Remote Vice President Of Customer Service jobs? Cities with the most Remote Vice President Of Customer Service job openings:
What are the most commonly searched types of Vice President Of Customer Service jobs? The most popular types of Vice President Of Customer Service jobs are:
What states have the most Remote Vice President Of Customer Service jobs? States with the most job openings for Remote Vice President Of Customer Service jobs include:
What job categories do people searching Remote Vice President Of Customer Service jobs look for? The top searched job categories for Remote Vice President Of Customer Service jobs are:
Remote Vice President Of Customer Service jobs near you
Infographic showing various Remote Vice President Of Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP of Customer Success

Valeo Resources

Remote

$141K - $181K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 16 days ago

Job description

Vice President of Customer Success

Valeo Resources has partnered with a B2B SaaS / CRM technology organization (Salesforce-like platform). We are currently seeking candidates for a full-time Vice President of Customer Success to join the team. In this role, you will oversee the full post-sale customer lifecycle, leading implementation, enablement, support, retention, and expansion for mid-market and enterprise customers.

Position: Vice President of Customer Success

Company: B2B SaaS / CRM Technology Organization

Location: Remote USA

Schedule: M–F, day shifts (Full-time – W2)

Responsibilities:

  • Own and scale the end-to-end customer success strategy from onboarding through renewal
  • Lead Customer Success, Implementation, and Support teams
  • Drive adoption, retention, net revenue retention (NRR), and customer satisfaction
  • Partner cross-functionally with Sales, Product, and Engineering
  • Establish customer health metrics, KPIs, and Salesforce-based reporting
  • Serve as executive sponsor for key enterprise accounts

Requirements:

  • 8+ years of leadership experience in Customer Success within B2B SaaS
  • Strong Salesforce or Salesforce-like CRM platform experience
  • Proven success improving retention and driving expansion revenue
  • Excellent executive communication and operational leadership skills

Benefits offered:

  • Competitive base salary + bonus
  • Equity opportunities
  • Comprehensive medical, dental, and vision benefits
  • PTO and paid holidays

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