ZipRecruiter

Log In

2

Full Time Vice President Of Customer Service Jobs

Time Doctor

VP of Customer Success

New York, NY · On-site +1

$151K - $194K/yr

We serve remote, hybrid, and outsourced/shared services organizations worldwide, especially in BPO ... Our Hiring Approach This is a full-time, 100% remote role , giving you the freedom to work from ...

Applied Physics

VP of Sales

Washington, DC · On-site

As the VP of Sales, you will be responsible for developing sales plans and strategies to achieve ... Excellent leadership, communication, interpersonal, and customer service skills * Great strategic ...

Search Connections

Be Seen First

VP of Operations

Los Angeles, CA · On-site

$186K - $225K/yr

VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...

Search Connections

Be Seen First

VP of Operations

Jacksonville, FL · On-site

$186K - $225K/yr

VICE PRESIDENT OF OPERATIONS Job Details Summary: The Vice President of Operations is responsible for leading, directing, and overseeing the operational capabilities and output of all multi-state ...

ModernControls LLC

VP of Sales

New Castle, DE · On-site

Job Type Full-time Description ModernControls is seeking a highly motivated, team-oriented Vice ... ModernControls has been servicing customers for their Building Automation, HVAC/R, Plumbing and ...

Taft College

Vice President of Instruction

Taft, CA

$175K - $201K/yr

Providing strategic leadership for instructional programs and services, including general education ... This is a full-time position and qualifies for participation in the District's benefits plan.

Autocar, LLC

Vice President of Sales

Birmingham, AL · On-site

Description Position at Autocar, LLC VP of Sales Build the Sales Engine. Take Market Share ... best service, and provide a complete solution for customers' needs. Autocar is part of the GVW ...

next page

Showing results 1-20

All Jobsfull time JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsFull Time Vice President Of Customer Service Jobs

Full Time Vice President Of Customer Service information

See salary details

$79.5K

$163.2K

$262K

How much do full time vice president of customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for full time vice president of customer service in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Vice President Of Customer Service jobs?

The most popular types of Vice President Of Customer Service jobs are:

Full Time Vice President Of Customer Service jobs near you
Infographic showing various Full Time Vice President Of Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

Vice President of Customer Service

Ketone Iq

Saint Paul, MN • Remote

$75K - $105K/yr

Full-time

Re-posted 20 days ago

Job description

The Vice President of Customer Service is a strategic leadership role responsible for overseeing the company's customer service operations, ensuring the delivery of exceptional service experiences, and driving customer satisfaction and loyalty. This executive will develop and implement customer service strategies, lead a team of managers and frontline staff, and collaborate across departments to align service initiatives with overall business objectives.

Key Responsibilities:

Develop and execute a comprehensive customer service strategy to enhance customer satisfaction, retention, and loyalty.

Lead, motivate, and manage the customer service team, including hiring, training, performance management, and professional development.

Establish and monitor key performance indicators (KPIs) to evaluate service quality and identify areas for improvement.

Collaborate with sales, marketing, product development, and other departments to ensure a seamless customer experience.

Handle escalated customer issues and complaints, ensuring timely and effective resolution.

Analyze customer feedback and service metrics to identify trends and implement corrective actions.

Stay informed of industry best practices and incorporate innovative service solutions.

Manage budgets and resources effectively to meet departmental goals.

Foster a customer-centric culture across the organization.

Qualifications:

Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.

Proven experience in customer service leadership, preferably at the executive level.

Strong leadership and team management skills.

Excellent communication, interpersonal, and problem-solving abilities.

Ability to analyze data and derive actionable insights.

Customer-focused mindset with a passion for improving service experiences.

Knowledge of CRM software and customer service tools.

Preferred Skills:

Experience in a similar industry or with large-scale customer service operations.

Strategic thinking and ability to drive change.

Ability to collaborate effectively with cross-functional teams.

Apply