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Remote Vp Customer Experience Jobs (NOW HIRING)

Schlesinger Associates

VP, Customer Success

$141K - $181K/yr

Vp, Customer Success The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...

BlackSky

Vice President, Customer Operations

Herndon, VA · Remote

$142K - $182K/yr

VP, Customer Operations About Us: BlackSky is a real-time intelligence company. We own and operate ... Minimum 6 years in the geospatial or remote sensing sector * Proven experience scaling global ...

Selr LLC

VP Sales

New York, NY · Remote

$260K - $400K/yr

Backed by strong product-market fit and a growing customer base, they are now looking for a Vice ... The Role Our client is hiring a remote VP of Sales to own revenue strategy and execution end to end.

TechSee

VP Customer Operations

Manhattan, NY · On-site +1

As VP Customer Operations, you will have ownership of how customers experience this new solution ... Department Operation/ Delivery Locations NYC Remote status Fully Remote

Redfish Recruiting

VP Customer Loyalty

$141K - $181K/yr

Remote About Us: At Rate.com, we are committed to creating innovative financial solutions and ... We are looking for an experienced and visionary VP of Customer Loyalty/Membership to lead the ...

Sago

VP, Customer Success

Woodbridge, NJ · On-site +1

$139K - $179K/yr

POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...

Sago

VP, Customer Success

Woodbridge, NJ · Remote

$141K - $181K/yr

POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$137K - $176K/yr

Overview The Vice President-Customer Support is an executive leader with full P&L responsibility ... Experience in leading a geographically diverse and remote work force. * Demonstrated experience in ...

WellRight

Vice President, Customer Success

$141K - $181K/yr

This leader will be responsible for delivering an exceptional client experience, driving retention ... Travel required up to 5% WellRight is based in Chicago with a remote team distributed across the ...

Sago

VP, Customer Success

$141K - $181K/yr

POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...

Cirrus Aircraft

Vice President-Customer Support

Duluth, MN · On-site +1

$204K - $258K/yr

The Vice President-Customer Support is an executive leader with full P&L responsibility ... Experience in leading a geographically diverse and remote work force. * Demonstrated experience in ...

Sago

VP, Customer Success

$141K - $181K/yr

POSITION SUMMARY The VP, Customer Success, is responsible for leading and scaling the Customer ... The ideal candidate brings deep experience in customer success, service delivery, and business ...

Appriss Retail

Vice President, Customer Success

$190K - $210K/yr

Customer journey oversight - ensuring a consistent, high-quality experience from onboarding through ... Remote - US Compensation range reflect base compensation. This job is also eligible for commission.

WellRight

Vice President, Customer Success

$160K - $175K/yr

This leader will be responsible for delivering an exceptional client experience, driving retention ... WellRight is based in Chicago with a remote team distributed across the country. We are dedicated ...

Armada

VP, Customer Engineering

$184K - $237K/yr

About the Role Armada is seeking a visionary VP of Customer Engineering to lead a world-class ... remote/field environments Preferred Qualifications * Experience in energy, defense, telecom ...

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Remote Vp Customer Experience information

See salary details

$79.5K

$163.2K

$262K

How much do remote vp customer experience jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote vp customer experience in the United States is $163,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Vp Customer Experience vs Remote Customer Service Director?

AspectRemote Vp Customer ExperienceRemote Customer Service Director
ResponsibilitiesOversees overall customer experience strategy, customer journey, and satisfaction metricsManages customer service teams, handles escalations, and ensures service quality
Required SkillsCustomer experience management, leadership, data analysis, strategic planningCustomer service operations, team management, communication skills
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic focusOperational, team management, customer interaction
Common UsageUsed in larger organizations focusing on holistic customer experienceUsed in organizations emphasizing direct customer service management

The Remote Vp Customer Experience focuses on strategic oversight of the entire customer journey, while the Remote Customer Service Director manages day-to-day customer service operations. Both roles require strong leadership and communication skills, but the VP role is more strategic and cross-functional, whereas the Director role is more operational and team-focused.

More about Remote Vp Customer Experience jobs

What cities are hiring for Remote Vp Customer Experience jobs?

Cities with the most Remote Vp Customer Experience job openings:

What are the most commonly searched types of Vp Customer Experience jobs?

The most popular types of Vp Customer Experience jobs are:

What states have the most Remote Vp Customer Experience jobs?

States with the most job openings for Remote Vp Customer Experience jobs include:

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The top searched job categories for Remote Vp Customer Experience jobs are:

Remote Vp Customer Experience jobs near you
Infographic showing various Remote Vp Customer Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $163,217 per year, or $78.5 per hour.

VP, Customer Success

Schlesinger Associates

Remote

$141K - $181K/yr

Other

Posted 8 days ago

Job description

Vp, Customer Success

The VP, Customer Success, is responsible for leading and scaling the Customer Success and Operational Delivery functions for a rapidly growing business line. This role is focused on driving client satisfaction, retention, operational excellence, and profitable growth while ensuring the successful delivery of customer programs.

The VP will lead a team of 5-7 professionals and work cross-functionally with Sales, Product, Operations, and Panel teams to optimize client outcomes, improve delivery processes, and support business growth. The ideal candidate brings deep experience in customer success, service delivery, and business operations, along with strong commercial and financial acumen.

Key Job Responsibilities
  • Lead and develop the Customer Success and Operational/Insight Community Delivery teams.
  • Drive customer satisfaction, retention, adoption, and growth across the client portfolio.
  • Serve as a senior point of contact for key client relationships and escalations.
  • Ensure successful execution and delivery of client programs while maintaining high service quality standards.
  • Develop and implement scalable processes, procedures, and best practices that support growth and operational efficiency.
  • Partner with Sales to support revenue growth, client retention, and profitability objectives.
  • Collaborate with Panel and Operations teams to contribute to panel recruitment strategies that support feasibility, quality, and delivery goals.
  • Identify and implement automation, technology, and process improvements to enhance client and operational outcomes.
  • Monitor and report on key customer success, operational, and financial performance metrics.
  • Manage budgeting, forecasting, resource planning, and profitability for the business line.
  • Coach, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement.
  • Partner with Product and Technology teams to identify opportunities for platform enhancements and service improvements.
  • Other duties as assigned.

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