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How much do remote virtual gate guard jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote virtual gate guard in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Remote Virtual Gate Guard vs On-Site Security Guard?

AspectRemote Virtual Gate GuardOn-Site Security Guard
CredentialsSecurity license, monitoring trainingSecurity license, physical presence training
Work EnvironmentRemote, surveillance centerPhysical location at site
Employer & Industry UsageSecurity companies, facilities managementHospitals, warehouses, corporate sites
Search & Comparison IntentYesYes

The Remote Virtual Gate Guard and On-Site Security Guard roles both require security licensing and involve safeguarding property. The key difference is that Remote Virtual Gate Guards operate remotely from a surveillance center, monitoring security cameras and access points, while On-Site Security Guards are physically present at the location. Both roles are common in security industries, but the remote position offers flexibility and reduced physical presence, whereas on-site guards provide immediate physical response capabilities.

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Remote Virtual Gate Guard jobs near you
Junior User Support Specialist (Remote Services)

Junior User Support Specialist (Remote Services)

Govcio LLC

Saint Louis, MO • On-site, Remote

$17.36 - $28.84/hr

Full-time

Posted 6 days ago

GovCIO rating

7.2

Company rating: 7.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

116th of 207 rated it services

Job description

GovCIO is currently hiring for a Junior User Support Specialist for the Service Desk (SD) Remote Services Admin (RSA) Team to provide essential remote technical support, hardware/software troubleshooting, and mobile device management for a mission critical U.S. Coast Guard (USCG) program. This position will be located in St. Louis, MO and will be a hybrid position.
Responsibilities
The Junior User Support Specialist will serve as a remote point of contact for technical support, mobile equipment administration, and remote connectivity troubleshooting. The role requires foundational technical problem-solving skills, excellent customer service, and the ability to resolve hardware, software, and network issues efficiently within established Service Level Agreements (SLAs) in a virtual team environment.Key responsibilities include:
  • Respond to customer questions and troubleshoot technical issues related to hardware, software, and network problems.
  • Ask questions, run diagnostics, and use problem-solving skills to find the root cause of problems and implement solutions.
  • Serve as the primary contact for users, documenting and logging all calls and issues in the ticketing system.
  • Report significant or recurring issues to higher-level support teams (Tier 2 or higher).
  • Install and configure software, and document internal procedures and FAQs.
  • Walk users through the use of products or systems, and provide follow-up communication to ensure resolution.

Qualifications
High School with 0 - 3 years (or commensurate experience)
Required Skills and Experience
  • Current DoD 8570 IAT Level I certification (e.g., A+ CE, Network+ CE, CCNA-Security, SSCP).
  • Proficiency in Windows operating systems and familiarity with mobile devices including iPhones and iPads.
  • Ability to diagnose and resolve technical problems efficiently.
  • Excellent verbal and written communication skills to explain complex technical issues clearly to non-technical users.
  • Strong customer service skills with the patience and empathy to provide top-notch service and ensure user satisfaction.
  • Ability to prioritize tasks and handle multiple tickets simultaneously to meet service level agreements (SLAs).
  • Ability to work independently and as part of a virtual, remote team environment.

Clearance Required: Active Secret Clearance.
Preferred Skills and Experience
  • Experience supporting DoD or U.S. Coast Guard enterprise service desk environments.
  • Experience with ServiceNow (SNOW) or equivalent enterprise ticketing software.
  • Knowledge of Intune, Purebred, VPN client software, and Remote Desktop connections.
  • Knowledge of Azure Active Directory, Active Directory Users and Computers (ADUC), MECM (SCCM), and EDM.

Posted Salary Range
USD $17.36 - USD $28.84 /Hr.

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