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Remote Triage Analyst Jobs (NOW HIRING)

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

System One

Voice Analyst

Leesburg, VA · Remote

Hybrid - onsite and remote Responsibilities * Support day-to-day operations for cloud and on ... Act as facilitation point for the managed services provider for triage and escalations.

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Remote Triage Analyst information

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How much do remote triage analyst jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote triage analyst in the United States is $88,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,000.00 and $99,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Triage Analyst vs Remote Customer Support Specialist?

AspectRemote Triage AnalystRemote Customer Support Specialist
Required CredentialsTypically healthcare or technical certifications, relevant trainingCustomer service experience, communication skills
Work EnvironmentHealthcare or technical support settings, often with sensitive dataCustomer service centers, retail or service industries
Employer & Industry UsageHealthcare providers, tech companiesRetail, telecom, service industries
Common Search/ComparisonYesYes

The Remote Triage Analyst primarily handles healthcare or technical issue assessments, requiring specialized certifications and working in clinical or technical environments. In contrast, a Remote Customer Support Specialist focuses on assisting customers with general inquiries, often in retail or service sectors. While both roles involve remote work and communication skills, the Triage Analyst's role is more specialized and clinical.

More about Remote Triage Analyst jobs
What cities are hiring for Remote Triage Analyst jobs? Cities with the most Remote Triage Analyst job openings:
What are the most commonly searched types of Triage Analyst jobs? The most popular types of Triage Analyst jobs are:
What states have the most Remote Triage Analyst jobs? States with the most job openings for Remote Triage Analyst jobs include:
What job categories do people searching Remote Triage Analyst jobs look for? The top searched job categories for Remote Triage Analyst jobs are:
Remote Triage Analyst jobs near you
Infographic showing various Remote Triage Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $88,569 per year, or $42.6 per hour.
JOB - Sr Guidewire Business Analyst - REMOTE is shared with you

JOB - Sr Guidewire Business Analyst - REMOTE is shared with you

Navtech, Inc.

Remote

$94K - $122K/yr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

I have an opportunity for "Sr GuideWire Business Analyst - -REMOTE" and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position : Sr. Guidewire Business Analyst
Location : Remote
Duration : 3-6+ Months - Contract to Hire
Visa : USC/GC
Should have solid experience on Billing Center
Job Description:
Be part of a team focused on collaboration with developers, testing analysts and stakeholders to deliver on product and program requirements for Kemper's usage of Guidewire BillingCenter. Accountable for small to medium size projects, this role will actively participate and interact to understand business needs, identify the best solutions, lead change management activities, and support application configuration.
Position Responsibilities:
  • Serve as an experienced Business Systems Analyst with a depth of expertise in Guidewire BillingCenter.
  • Liaison with business for IT portfolio coordination.
  • Perform systems analysis and development of technical design documents.
  • Research and develop functional design documents.
  • Provide detailed inputs to application testing and support user acceptance testing.
  • Achieve and maintain subject matter expertise across multiple scopes within the existing Kemper BillingCenter implementation, leveraging prior BillingCenter experience.
  • Lead moderately complex change management activities, including: Training (e.g., training plans and materials, training sessions), process improvements and efficiencies, documentation support (e.g., operational procedures, troubleshooting guides), production readiness activities (e.g., war room, deployment support and checkout, user support).
  • Lead analysis, design, implementation, and testing of BillingCenter configuration.
  • Maintain knowledge of business functionality and technical platforms as business climate and technology platforms evolve.
  • Perform procedural duties within standardized practices, where applicable.
  • Comply with and support all corporate, department and security policies and procedures.
  • Production activities such as: Triage, troubleshooting, data analysis (e.g., SQL / data analysis), product and compliance requests

Position Qualifications:
  • 5 years of business systems analyst experience required.
  • Minimum of 2 years of extensive business systems analyst experience with Guidewire Insurance Suite; including at least 2 recent years of on-going experience with Guidewire BillingCenter.
  • Expert knowledge of P&C Insurance. Non-standard Auto Insurance experience preferred.
  • Must be proficient with business analysis including documentation of workflows, use cases, business rules, user stories, acceptance criteria and associated data analysis.
  • Advanced knowledge of systems development lifecycle activities
  • Strong design/configuration experience within Guidewire BillingCenter.
  • Guidewire BillingCenter configuration testing skills (behavior-driven approach to test cases, expected results, user acceptance testing, and test execution including clock-based testing).
  • Expertise in post-production monitoring and support (troubleshooting, data analysis, defect triage).
  • Education equivalent to a college degree in an information technology related or business administration related discipline, supplemented by insurance or computer-related courses/knowledge, or the equivalent in related work experience.
  • Current expertise using JIRA/Confluence.
  • ServiceNow and AWS knowledge is a plus.
  • Occasional travel may be required based on project needs.
Navtech logo

About Navtech

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

11 - 50 Employees

Headquarters location

New Bloomfield, PA, US

Year founded

1996

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