ZipRecruiter

Log In

2

Part Time Triage Analyst Jobs (NOW HIRING)

Felton Institute

Quality Assurance Data Manager

Oakland, CA · On-site

$100K - $130K/yr

Quality Assurance Data Manager (Part Time) Triage, Consultation, and Wellness Response Team (TCWRT ... Work with Program Manager & Analytics Team to maintain the program's data infrastructure, including ...

next page

Showing results 1-20

All JobsTriage Analyst JobsPart Time Triage Analyst Jobs

Part Time Triage Analyst information

See salary details

$13

$31

$51

How much do part time triage analyst jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for part time triage analyst in the United States is $31.60, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $36.06 per hour, depending on experience, location, and employer.

What is a part time triage analyst?

Part time triage analysts are professionals who assess and prioritize incoming issues, incidents, or data in environments like IT support, healthcare, or cybersecurity, but work fewer hours than a traditional full-time role. Their primary responsibility is to quickly evaluate the urgency and nature of cases, ensuring that critical problems are escalated and addressed efficiently. Working part time, they may cover specific shifts or provide additional support during peak periods. This role requires strong analytical skills, attention to detail, and the ability to make fast, accurate decisions under pressure.

What are the most common challenges faced by part time triage analysts, and how can they be managed effectively?

Part-time triage analysts often face challenges such as quickly prioritizing a high volume of incidents and maintaining up-to-date knowledge about evolving threats with fewer working hours. To manage these challenges, it's important to develop strong time-management skills and leverage clear communication with full-time team members to ensure continuity. Utilizing detailed documentation and regularly scheduled check-ins with the team can also help part-time analysts stay informed and effective in their role.

What is the difference between Part Time Triage Analyst vs Part Time Customer Support Specialist?

AspectPart Time Triage AnalystPart Time Customer Support Specialist
Required CredentialsTypically requires healthcare or technical certifications, relevant experienceCustomer service experience, sometimes basic technical knowledge
Work EnvironmentHealthcare facilities, call centers, or remote medical supportCall centers, retail, or online support platforms
Employer & Industry UsageHealthcare providers, insurance companiesRetail companies, tech firms, service providers
Search & Comparison IntentUnderstanding healthcare triage roles, medical supportCustomer service roles, support job differences

The main difference is that Part Time Triage Analysts focus on assessing medical or technical issues to determine urgency, often requiring specialized certifications. In contrast, Part Time Customer Support Specialists handle customer inquiries and provide assistance, usually with less technical certification. Both roles involve communication skills but serve different industries and purposes.

What are the key skills and qualifications needed to thrive as a part time triage analyst, and why are they important?

To thrive as a Part Time Triage Analyst, you need strong analytical abilities, attention to detail, and a background in data analysis or information security, often supported by a relevant degree or experience. Familiarity with ticketing systems, incident response tools, and security information and event management (SIEM) platforms is typically required. Excellent communication, problem-solving, and time management skills help you prioritize incidents and collaborate effectively. These competencies are crucial for quickly identifying, assessing, and escalating potential issues to protect organizational assets and ensure operational continuity.
More about Part Time Triage Analyst jobs
What are the most commonly searched types of Triage Analyst jobs? The most popular types of Triage Analyst jobs are:
What job categories do people searching Part Time Triage Analyst jobs look for? The top searched job categories for Part Time Triage Analyst jobs are:
Part Time Triage Analyst jobs near you
Infographic showing various Part Time Triage Analyst job openings in the United States as of July 2026, with employment types broken down into 65% Full Time, 4% Part Time, and 31% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $65,733 per year, or $31.6 per hour.

Mason Student Services Center, Triage Assistant

George Mason University

Arlington, VA • On-site

$22/hr

Part-time

Posted 19 days ago

George Mason University rating

8.3

Company rating: 8.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

122nd of 614 rated colleges and universities

Job description

Department: Division of Enrollment Management
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: Tuesday - Thursday, 2:30pm to 6:30pm
Location: Arlington, VA
Workplace Type: On Site Required
Sponsorship Eligibility: Not eligible for visa sponsorship
Pay: $22/hr
Criminal Background Check: Yes
About the Department:
The Mason Student Services Center (MSSC) is the first stop and the central resource for information and solutions related to registration, enrollment, financial aid, billing, academic records and other student support services.
About the Position:
The Mason Student Services Center is seeking a part-time Triage Assistant. Triage Assistants provide essential information, aid in navigation of online resources, and answer questions for perspective and continuing students, their families, and the university community in one or more of the areas served by the Mason Student Services Center including Admissions, Financial Aid, Student Accounts, and the Office of the University Registrar. The primary function of this position is to operate in the spirit of advocacy on behalf of the student. The primary goal of the Triage Assistant is to remove barriers to student success by helping the student manage business-related University processes. The Triage Assistant must effectively address student concerns and requests, while proactively anticipating additional issues. A successful Triage Assistant is a motivated individual who loves research, problem solving, and most importantly, helping students and their families reach their educational goals.
This a part-time, non-student wage position based on the Mason Square, Arlington, VA campus. The minimum required working hours are Tuesday - Thursday, 2:30pm to 6:30pm. Additional hours are offered as needed based on volume. This position has a pay rate of $22 per hour.
Responsibilities:
  • Assists and provides excellent customer service to customers in a front-facing environment;
  • Analyzes information received from customers and evaluates results to choose the best outcome and solve problems;
  • Understands and effectively communicates university and other applicable policies and procedures to students and their families;
  • Understands and follows proper escalation and referral processes to home offices;
  • Provides first-level technical support to customers;
  • Utilizes a case management system (Salesforce) to troubleshoot, analyze and track customer inquires;
  • Handles complaints and resolve conflicts while maintaining a professional manner;
  • Refers unsolved customer inquiries to the designated departments or areas for further investigation; and
  • Performs duties in a fast-paced, high-volume environment.

Required Qualifications:
  • Positive, proactive attitude;
  • Strong communication skills;
  • Works well under pressure;
  • Works cooperatively within a fast-paced, team-oriented environment;
  • Attention to detail;
  • Ability to multi-task;
  • Ability to work independently;
  • Adaptability to change; and
  • Microsoft Office experience.

Preferred Qualifications:
  • Higher education experience; and
  • Previous customer service experience.

Instructions to Applicants:
For full consideration, applicants must apply for Mason Student Services Center, Triage Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: July 16, 2026
For Full Consideration, Apply by: July 31, 2026
Posting Close Date: August 7, 2026
Open Until Filled: No
Mason Ad Statement
George Mason University is a nationally ranked R1 research university committed to creating a more just, free, and prosperous world. With 40,000 enrolled students, George Mason is the largest and most diverse public research university in Virginia, offering degree programs at the master's, doctoral, and professional level, along with certificates and credentials.
George Mason fosters an All Together Different environment for students, faculty, and staff, driven by our core beliefs. We believe in inclusivity over exclusivity; we believe in advancing our mission by being willing to take risks, not avoiding them; and we believe our best work is possible when we apply our diversity of origin, identity, circumstance, and thought.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

What George Mason University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply