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Remote Telecom Service Delivery Jobs (NOW HIRING)

Nile Global Inc

Global Service Delivery Manager

Role Description Nile is seeking a highly skilled Global Service Delivery Manager to join our team in a full-time, remote capacity. In this role, you will be responsible for overseeing the delivery ...

Vultr

Director of Service Delivery

$145K - $160K/yr

... 500 stipend for remote office setup in first year + $400 each following year * Internet ... Key Responsibilities 1. Service Delivery Leadership * Own end-to-end delivery of customer ...

MCI Careers

$7.25 - $11.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

$7.25 - $13.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

MCI Careers

$7.25 - $11.50/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ...

Tyto Athene, LLC

Director of Service Delivery

$175K - $195K/yr

Remote (U.S.) Preferred: Virginia, Washington D.C., Maryland About Tyto Athene Compensation ... Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital ...

Tyto Athene, LLC

Director of Service Delivery

$175K - $195K/yr

Remote (U.S.)Preferred: Virginia, Washington D.C., Maryland About Tyto Athene Compensation ... Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital ...

United Airlines

Service Delivery Manager (SDM)

Chicago, IL · On-site +1

$103K - $242K/yr

Cincinnati, remote work permitted with travel. Your Role: * Own end-to-end ADM delivery for PLM (3DEXPERIENCE), MES, and regulated compliance applications. * Ensure SLA, KPI, and service quality ...

Capgemini

Service Delivery Manager (SDM)

Cincinnati, OH · On-site +1

$103K - $242K/yr

Cincinnati, remote work permitted with travel. Your Role: * Own end-to-end ADM delivery for PLM (3DEXPERIENCE), MES, and regulated compliance applications. * Ensure SLA, KPI, and service quality ...

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All JobsTelecom Service Delivery JobsRemote Telecom Service Delivery Jobs

Remote Telecom Service Delivery information

See salary details

$29K

$93.9K

$160.5K

How much do remote telecom service delivery jobs pay per year?

As of Jul 23, 2026, the average yearly pay for remote telecom service delivery in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telecom Service Delivery professional, and why are they important?

To thrive as a Remote Telecom Service Delivery professional, you need a solid understanding of telecommunications technologies, project management, and service delivery processes, often supported by a relevant degree or certifications like ITIL or PMP. Familiarity with network management tools, ticketing systems, and remote monitoring platforms is typically required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These competencies are crucial for efficiently coordinating services, resolving technical issues, and ensuring high customer satisfaction in a remote environment.

What are the main challenges faced by professionals in Remote Telecom Service Delivery roles, and how can they be addressed?

Professionals in Remote Telecom Service Delivery often encounter challenges such as coordinating with on-site teams, troubleshooting issues without physical access to equipment, and managing client expectations across different time zones. Effective communication and strong organizational skills are essential to overcome these hurdles. Utilizing remote diagnostic tools, maintaining detailed documentation, and fostering close collaboration with field technicians can help ensure smooth service delivery and client satisfaction.

What is the difference between Remote Telecom Service Delivery vs Remote Telecom Network Technician?

AspectRemote Telecom Service DeliveryRemote Telecom Network Technician
CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentCustomer sites, remote support, office-basedRemote troubleshooting, on-site visits, network labs
Employer & Industry UsageTelecom providers, service companiesTelecom providers, network maintenance firms
Common Search & ComparisonRemote Telecom Service DeliveryRemote Telecom Network Technician

Remote Telecom Service Delivery and Remote Telecom Network Technician roles share similar certifications and industry environments. However, Service Delivery focuses on managing customer relationships and deploying telecom services remotely, while Network Technicians primarily troubleshoot and maintain network hardware and infrastructure. Both roles are essential in the telecom industry but differ in daily tasks and focus areas.

What is Remote Telecom Service Delivery?

Remote Telecom Service Delivery refers to the process of managing, implementing, and supporting telecommunication services for clients without the need for onsite visits. Professionals in this role coordinate the installation, activation, troubleshooting, and maintenance of telecom products and services using digital tools and communication platforms. This approach allows companies to efficiently serve clients across different locations, reduce operational costs, and minimize downtime. It requires strong technical expertise, problem-solving skills, and the ability to work effectively with both customers and technical teams from a distance.
More about Remote Telecom Service Delivery jobs
What cities are hiring for Remote Telecom Service Delivery jobs? Cities with the most Remote Telecom Service Delivery job openings:
What are the most commonly searched types of Telecom Service Delivery jobs? The most popular types of Telecom Service Delivery jobs are:
What states have the most Remote Telecom Service Delivery jobs? States with the most job openings for Remote Telecom Service Delivery jobs include:
What job categories do people searching Remote Telecom Service Delivery jobs look for? The top searched job categories for Remote Telecom Service Delivery jobs are:
Remote Telecom Service Delivery jobs near you
Infographic showing various Remote Telecom Service Delivery job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 60% Full Time, 35% Part Time, and 4% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.
Sr. Telecom/Cloud Pricing Specialist

Sr. Telecom/Cloud Pricing Specialist

Digital Direction

Remote

Full-time

Posted 16 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
We help CIO's, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team.
Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.
Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back-office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.
Perhaps most important, our customers receive an advocacy-based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales "pitch" and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client orders. This role has a customer service function, supporting our clients as they make changes to their telecom environment. The position offers virtual office (remote).
Job Summary: Top IT consulting company is seeking a highly skilled and experienced Senior Analyst/Pricing Specialist for telecom and cloud to join our rapidly growing team. Candidate will be responsible for establishing relationships with key internal/external stakeholders in the steady state environment of our telecom management services, creating pricing proposals and pulling data/reports for quarterly and/or annual client business reviews.
Responsibilities:
  • Network and Cloud Pricing - Pricing requests originate from our sales and procurement teams for single or multi-site telecom services including Broadband, DIA, MPLS/VPLS, SD-WAN, UCaaS, etc. Must have a very high ability to effectively organize and manage multiple pricing requests at any given time. Must have an extensive background in all IT products and solutions, appropriate vendor options, and pricing workflow. Microsoft Dynamics CRM background preferred.

  • Business Reviews (BR) - Participate in client Audit/TEM/MTS BR as lead analyst gathering and validating all data for client presentations.
    • Work with MTS Team to identify AND schedule BRs with internal team and client.
    • Identify and Gather client data from Microsoft Dynamics CRM and other systems to populate presentation.
    • Collaborate with internal Sales/CSS Teams to generate renewal and upgrade reports for existing client services, and to identify potential opportunities for new sales. All reports will be created utilizing Microsoft Dynamics CRM Contract Renewal Reporting.
    • Identify, manage, and execute on key takeaways and action items from client BR meetings.
    • Collaborate with sales and technology teams to ensure a seamless transition from the sales process to operations.
    • Track and report on client success metrics, including client satisfaction levels, retention rates, and revenue growth.
    • Report, meet, decide, deliver contracts, submit renewal/upgrade orders through Microsoft Dynamics CRM.

Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 3+ years of pricing desk experience within the telecom industry.
  • 5+ years of experience in telecom/cloud/IT (Channel experience preferred), with high market exposure to all the different industry providers.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
  • Strong analytical skills with the ability to interpret and communicate data insights to clients.
  • Proven track record of achieving client satisfaction and pricing targets.
  • Strong project management skills, with the ability to manage multiple clients and priorities simultaneously.
  • VERY HIGH knowledge of telecom products, services, and providers, including voice, data, and cloud solutions.
  • VERY HIGH knowledge of telecom contract language and contract negotiation.
  • Ability to work collaboratively with cross-functional teams to achieve client success goals.
  • Experience with Microsoft Dynamics CRM and data analytics tools.

If you meet the above requirements and are passionate about working with a highly experienced, supportive, and energetic team serving both domestic and international enterprise clients in the telecom and cloud industry, we encourage you to apply for this exciting opportunity with plenty of room for growth!

Apply