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Remote Telecom Service Delivery Jobs in Jackson, TN

Liveops

Remote Customer Service Agent

Jackson, TN · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... This opportunity offers the flexibility to run your own home-based business while delivering high ...

HSS Careers

Remote Sales Agent

Jackson, TN · Remote

$69K - $150K/yr

  • Medical

  • Dental

Previous sales or customer service experience * Strong interpersonal and relationship-building ... Passion for helping others and delivering exceptional client experiences Compensation and Benefits ...

Posted today

ABB

Protection and Control Engineer

Alamo, TN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... advisory services to improve performance, extend equipment lifetime and deliver new levels of ...

ABB

Protection and Control Engineer

TN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern ... advisory services to improve performance, extend equipment lifetime and deliver new levels of ...

Consor Engineers

Transportation Project Manager

Jackson, TN · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and eligibility for hybrid and remote work options for some employees based on role ... services. All job offers are merit-based, delivered verbally, and followed up by written ...

Consor Engineers

Transportation Project Manager

Jackson, TN · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and eligibility for hybrid and remote work options for some employees based on role ... services. All job offers are merit-based, delivered verbally, and followed up by written ...

Consor Engineers

Transportation Project Manager

Jackson, TN · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and eligibility for hybrid and remote work options for some employees based on role ... services. All job offers are merit-based, delivered verbally, and followed up by written ...

Consor Engineers

Transportation Project Manager

Jackson, TN · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and eligibility for hybrid and remote work options for some employees based on role ... services. All job offers are merit-based, delivered verbally, and followed up by written ...

ABB

Program Leader Critical Industries

Alamo, TN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote position for candidates based in the United States. This role is contributing to ... Proven track record delivering large-scale, complex programs in global, matrix-driven environments

ABB

Program Leader Critical Industries

TN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This is a remote position for candidates based in the United States. This role is contributing to ... Proven track record delivering large-scale, complex programs in global, matrix-driven environments

All JobsTelecom Service Delivery JobsRemote Telecom Service Delivery JobsRemote Telecom Service Delivery Jobs in Jackson, TN

Remote Telecom Service Delivery information

See Jackson, TN salary details

$27.5K

$89.1K

$152.3K

How much do remote telecom service delivery jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote telecom service delivery in Jackson, TN is $89,141.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote telecom service delivery professional, and why are they important?

To thrive as a Remote Telecom Service Delivery professional, you need a solid understanding of telecommunications technologies, project management, and service delivery processes, often supported by a relevant degree or certifications like ITIL or PMP. Familiarity with network management tools, ticketing systems, and remote monitoring platforms is typically required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These competencies are crucial for efficiently coordinating services, resolving technical issues, and ensuring high customer satisfaction in a remote environment.

What are the main challenges faced by professionals in remote telecom service delivery roles, and how can they be addressed?

Professionals in Remote Telecom Service Delivery often encounter challenges such as coordinating with on-site teams, troubleshooting issues without physical access to equipment, and managing client expectations across different time zones. Effective communication and strong organizational skills are essential to overcome these hurdles. Utilizing remote diagnostic tools, maintaining detailed documentation, and fostering close collaboration with field technicians can help ensure smooth service delivery and client satisfaction.

What is the difference between Remote Telecom Service Delivery vs Remote Telecom Network Technician?

AspectRemote Telecom Service DeliveryRemote Telecom Network Technician
CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentCustomer sites, remote support, office-basedRemote troubleshooting, on-site visits, network labs
Employer & Industry UsageTelecom providers, service companiesTelecom providers, network maintenance firms
Common Search & ComparisonRemote Telecom Service DeliveryRemote Telecom Network Technician

Remote Telecom Service Delivery and Remote Telecom Network Technician roles share similar certifications and industry environments. However, Service Delivery focuses on managing customer relationships and deploying telecom services remotely, while Network Technicians primarily troubleshoot and maintain network hardware and infrastructure. Both roles are essential in the telecom industry but differ in daily tasks and focus areas.

What is remote telecom service delivery?

Remote Telecom Service Delivery refers to the process of managing, implementing, and supporting telecommunication services for clients without the need for onsite visits. Professionals in this role coordinate the installation, activation, troubleshooting, and maintenance of telecom products and services using digital tools and communication platforms. This approach allows companies to efficiently serve clients across different locations, reduce operational costs, and minimize downtime. It requires strong technical expertise, problem-solving skills, and the ability to work effectively with both customers and technical teams from a distance.

What cities near Jackson, TN are hiring for Remote Telecom Service Delivery jobs?

Cities near Jackson, TN with the most Remote Telecom Service Delivery job openings:

Remote Telecom Service Delivery jobs near you
Infographic showing various Remote Telecom Service Delivery job openings in Jackson, TN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $89,141 per year, or $42.9 per hour.

Remote Customer Service Agent

Liveops

Jackson, TN • Remote

$14.75 - $19.75/hr

Contractor

Re-posted 3 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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