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Remote Telecom Service Delivery Jobs in New Jersey

Utilities One

Telecom Bid & Pricing Manager

Voorhees, NJ · On-site +1

As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to ...

First American

$20.34 - $27.12/hr

Act as a liaison between vendor partners and Company in resolving service delivery issues ... This is a remote job opportunity. #LI-DS1 #LI-REMOTE Pay Range: $20.34 - $27.12 Hourly, Remote This ...

E*Pro, Inc.

Build / Release Engineer

Woodbridge, NJ · Remote

In addition, our industry expertise and knowledge within financial services, Insurance, Telecom ... Job Title : Build / Release Engineer Location : 100% Remote Job Type : Contract W2 Description:

Exigent

L2 Field Systems Engineer

Morristown, NJ · Remote

$70K - $85K/yr

... service delivery team and may support additional clients, projects, or locations as priorities change. The role includes a combination of on-site and remote support across endpoints, servers ...

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Remote Telecom Service Delivery information

What is remote telecom service delivery?

Remote Telecom Service Delivery refers to the process of managing, implementing, and supporting telecommunication services for clients without the need for onsite visits. Professionals in this role coordinate the installation, activation, troubleshooting, and maintenance of telecom products and services using digital tools and communication platforms. This approach allows companies to efficiently serve clients across different locations, reduce operational costs, and minimize downtime. It requires strong technical expertise, problem-solving skills, and the ability to work effectively with both customers and technical teams from a distance.

What are the main challenges faced by professionals in remote telecom service delivery roles, and how can they be addressed?

Professionals in Remote Telecom Service Delivery often encounter challenges such as coordinating with on-site teams, troubleshooting issues without physical access to equipment, and managing client expectations across different time zones. Effective communication and strong organizational skills are essential to overcome these hurdles. Utilizing remote diagnostic tools, maintaining detailed documentation, and fostering close collaboration with field technicians can help ensure smooth service delivery and client satisfaction.

What are the key skills and qualifications needed to thrive as a remote telecom service delivery professional, and why are they important?

To thrive as a Remote Telecom Service Delivery professional, you need a solid understanding of telecommunications technologies, project management, and service delivery processes, often supported by a relevant degree or certifications like ITIL or PMP. Familiarity with network management tools, ticketing systems, and remote monitoring platforms is typically required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These competencies are crucial for efficiently coordinating services, resolving technical issues, and ensuring high customer satisfaction in a remote environment.

What is the difference between Remote Telecom Service Delivery vs Remote Telecom Network Technician?

AspectRemote Telecom Service DeliveryRemote Telecom Network Technician
CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentCustomer sites, remote support, office-basedRemote troubleshooting, on-site visits, network labs
Employer & Industry UsageTelecom providers, service companiesTelecom providers, network maintenance firms
Common Search & ComparisonRemote Telecom Service DeliveryRemote Telecom Network Technician

Remote Telecom Service Delivery and Remote Telecom Network Technician roles share similar certifications and industry environments. However, Service Delivery focuses on managing customer relationships and deploying telecom services remotely, while Network Technicians primarily troubleshoot and maintain network hardware and infrastructure. Both roles are essential in the telecom industry but differ in daily tasks and focus areas.

What cities in New Jersey are hiring for Remote Telecom Service Delivery jobs?

Cities in New Jersey with the most Remote Telecom Service Delivery job openings:

Remote Telecom Service Delivery jobs near you

Telecom Bid & Pricing Manager

Utilities One

Voorhees, NJ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Telecom Bid & Pricing Manager
Department: Business Development
Employment Type: Full Time
Location: United States
Reporting To: Trista Parry
Description
At Utilities One, we are driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider across telecom, power, water, renewable energy, and data center sectors, we deliver high-quality services that connect and empower communities. In addition to our core operations, we offer specialized consulting services that help our clients design, optimize, and execute complex infrastructure projects with confidence and precision. We believe our greatest strength is our people - a team of dedicated professionals who bring expertise, collaboration, and integrity to everything they do. Join us and become part of a growing organization where your contributions make a meaningful impact.
As a Telecom Bid & Pricing Manager, you will own the end-to-end bid and pricing process for telecom infrastructure and network deployment opportunities. This role develops competitive pricing strategies, coordinates cross-functional bid inputs, prepares accurate cost estimates and commercial proposals, identifies technical and commercial risks, and delivers compliant, high-quality RFP responses on time. Success requires strong commercial acumen, rigorous bid and pricing discipline, excellent stakeholder coordination, and a practical understanding of telecom infrastructure, construction, and service delivery.
Key Responsibilities
  • Manage the full RFP/bid lifecycle for telecom opportunities, from opportunity qualification through pricing, proposal development, and final submission;
  • Develop cost estimates, pricing models, and commercial proposals based on project scope, technical requirements, and business objectives;
  • Analyze technical requirements, project documentation, and customer specifications to define scope, identify risks, and ensure solution alignment;
  • Coordinate with cross-functional teams (engineering, sales, operations, procurement, finance, and legal) to develop accurate, competitive, and timely bid responses;
  • Ensure proposals comply with customer requirements, contractual obligations, and internal governance and approval processes;
  • Track submitted bids, support customer clarifications and negotiations, and ensure a smooth handover to project delivery and contract management for awarded projects.

Skills, Knowledge and Expertise
  • Bachelor's degree in Business Administration, Engineering, Telecommunications, Finance, or a related field preferred;
  • 5+ years of experience in bid management, proposal management, pricing, or commercial operations within the telecommunications or infrastructure industry;
  • Strong understanding of telecom infrastructure, network deployment, and construction environments (OSP, wireless, fiber, civil, engineering, or related scopes);
  • Experience preparing RFP/RFQ responses and supporting telecom carriers, network operators, or enterprise clients;
  • Proven ability to manage multiple bids simultaneously while coordinating cross-functional teams and meeting tight deadlines;
  • Strong analytical, pricing, negotiation, and stakeholder management skills.
    Highly organized, detail-oriented, and results-driven.

Benefits
  • Health Insurance plans (health, dental, vision);
  • Whole Life Insurance;
  • 401k Plan;
  • PTO/Paid Holidays;
  • Great Work Environment;
  • Career Advancement Opportunities.

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