Remote Telecom Service Delivery Jobs in California

UCaaS & Critical Communications Sales - SLED Account Manager (101VOICE & ARVOS Push-to-Talk) 
Location: Arizona, Texas, Florida & Remote 
Employment Type: Full-time 

Company Overview

IT Management Corporation (ITMC), dba 101VOICE, is a national provider of secure and reliable unified communications and critical infrastructure solutions focused on State, Local Government, Education (SLED), Healthcare, and Public Sector organizations. Since 2009, we have helped mission-driven organizations modernize their communication environments with resilient, secure, and scalable platforms. 

We have been recognized on the Inc. 5000 list four times and featured multiple times on CRN's industry rankings, reflecting our commitment to growth, innovation, and customer success. Our customers rely on us not only as a technology provider but as a trusted strategic advisor. 

101VOICE delivers cloud communications, AI-driven call intelligence, and secure infrastructure, while our ARVOS Push-to-Talk platform enables business-critical, real-time communication across campuses, cities, transportation, and public safety environments. 

Our mission is simple: Deliver reliable communication that keeps organizations running-especially when it matters most. 

We are seeking experienced and highly driven SLED Account Manager to expand our presence in Arizona, Texas, Florida, and strategic remote markets. This role is focused on building new relationships and closing opportunities with school districts, municipalities, public agencies, higher education, and healthcare organizations. 

This is not a generic telecom sales role. We are specifically looking for professionals who have successfully sold UCaaS, VoIP, or telecom services into the SLED market, understand procurement cycles, RFP processes, compliance, and long-term account development. 

The ideal candidate will be comfortable leading complex sales conversations, positioning high-value :communication solutions, and building long-term strategic partnerships. 

What You Will Sell

101VOICE UCaaS, VoIP, and Hosted PBX 
SIP, mobility, and unified communication solutions 
 CCaaS and advanced call center solutions 
Secure voice and infrastructure integration 
ARVOS Push-to-Talk for critical and field communication across education, transportation, government, and public services

Key Responsibilities

Develop and execute a territory strategy focused on SLED growth 
Identify, qualify, and pursue net-new public sector opportunities 
Build relationships with IT leaders, administrators, and decision-makers 
Manage full sales cycle from prospecting through contract execution 
Lead discovery, solution design discussions, and executive presentations 
Maintain accurate CRM pipeline and forecasting 
Collaborate with engineering, product, and leadership teams 
Navigate RFPs, purchasing cooperatives, and procurement frameworks 
Represent the company at industry events, conferences, and regional meetings 
Expand and develop long-term customer accounts 

5+ years of telecom, UCaaS, or cloud communication sales experience 
Proven experience selling into State, Local Government, Education, or Healthcare 
Demonstrated ability to generate and close net-new business 
Experience managing complex, consultative sales cycles 
Strong understanding of public sector buying processes 
Track record of meeting or exceeding quota 

Preferred Experience

Background working with a telecom service provider, CLEC, or UCaaS company 
Experience with public sector contracts, cooperatives, or framework agreements 
Knowledge of E-Rate, CTF, or public funding models 
Familiarity with MEDDICC, Challenger, or similar methodologies 
Strong territory planning and account development skills 
Experience selling critical communication or mobility solutions 
Existing relationships in the SLED ecosystem 

Why Join Us

Award-winning, fast-growing company with national reach 
Strong reputation in education and government markets 
Differentiated portfolio including AI and mission-critical communications 
Entrepreneurial culture with leadership access 
Competitive compensation and growth opportunity 
Ability to make a real impact in communities and public institutions 

If you are passionate about helping public organizations modernize communication and want to work with a company known for reliability, innovation, and execution, we invite you to apply. 

All your information will be kept confidential according to EEO guidelines.