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Remote Telecom Service Delivery Jobs in California

MBR Partners

Sales Director CPaaS - US

San Francisco, CA · Remote

$100K - $200K/yr

... Telecom Sales Professional with deep expertise in Communications Platform as a Service (CPaaS) and ... Location : Across USA (Remote with extensive travel) Key Responsibilities: Enterprise Sales ...

E-Space

Software Integration Lead - 5G CORE

Saratoga, CA · Remote

$114K - $154K/yr

... remote SIM provisioning workflows, and profile lifecycle management across satellite and ground ... telecom core networks: service provisioning APIs, online/offline charging interfaces, CDR delivery ...

E-Space

Software Integration Lead - 5G CORE

Saratoga, CA · Remote

$180K - $220K/yr

... remote SIM provisioning workflows, and profile lifecycle management across satellite and ground ... telecom core networks: service provisioning APIs, online/offline charging interfaces, CDR delivery ...

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All JobsTelecom Service Delivery JobsRemote Telecom Service Delivery JobsRemote Telecom Service Delivery Jobs in California

Remote Telecom Service Delivery information

What is remote telecom service delivery?

Remote Telecom Service Delivery refers to the process of managing, implementing, and supporting telecommunication services for clients without the need for onsite visits. Professionals in this role coordinate the installation, activation, troubleshooting, and maintenance of telecom products and services using digital tools and communication platforms. This approach allows companies to efficiently serve clients across different locations, reduce operational costs, and minimize downtime. It requires strong technical expertise, problem-solving skills, and the ability to work effectively with both customers and technical teams from a distance.

What are the main challenges faced by professionals in remote telecom service delivery roles, and how can they be addressed?

Professionals in Remote Telecom Service Delivery often encounter challenges such as coordinating with on-site teams, troubleshooting issues without physical access to equipment, and managing client expectations across different time zones. Effective communication and strong organizational skills are essential to overcome these hurdles. Utilizing remote diagnostic tools, maintaining detailed documentation, and fostering close collaboration with field technicians can help ensure smooth service delivery and client satisfaction.

What are the key skills and qualifications needed to thrive as a remote telecom service delivery professional, and why are they important?

To thrive as a Remote Telecom Service Delivery professional, you need a solid understanding of telecommunications technologies, project management, and service delivery processes, often supported by a relevant degree or certifications like ITIL or PMP. Familiarity with network management tools, ticketing systems, and remote monitoring platforms is typically required. Strong communication, problem-solving abilities, and customer service orientation distinguish top performers in this role. These competencies are crucial for efficiently coordinating services, resolving technical issues, and ensuring high customer satisfaction in a remote environment.

What is the difference between Remote Telecom Service Delivery vs Remote Telecom Network Technician?

AspectRemote Telecom Service DeliveryRemote Telecom Network Technician
CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentCustomer sites, remote support, office-basedRemote troubleshooting, on-site visits, network labs
Employer & Industry UsageTelecom providers, service companiesTelecom providers, network maintenance firms
Common Search & ComparisonRemote Telecom Service DeliveryRemote Telecom Network Technician

Remote Telecom Service Delivery and Remote Telecom Network Technician roles share similar certifications and industry environments. However, Service Delivery focuses on managing customer relationships and deploying telecom services remotely, while Network Technicians primarily troubleshoot and maintain network hardware and infrastructure. Both roles are essential in the telecom industry but differ in daily tasks and focus areas.

What are the most commonly searched types of Telecom Service Delivery jobs in California?

The most popular types of Telecom Service Delivery jobs in California are:

What cities in California are hiring for Remote Telecom Service Delivery jobs?

Cities in California with the most Remote Telecom Service Delivery job openings:

Remote Telecom Service Delivery jobs near you

Sales Director CPaaS - US

MBR Partners

San Francisco, CA • Remote

$100K - $200K/yr

Full-time

Re-posted 27 days ago

Job description

The Role

Our client is looking for an experienced Telecom Sales Professional with deep expertise in Communications Platform as a Service (CPaaS) and a proven track record of selling into large enterprise accounts such as Retail, Logistics, and related sectors. The ideal candidate

will have 15–20 years of experience in driving strategic sales, building strong client relationships, and delivering innovative communication solutions that enable digital transformation.

Location : Across USA (Remote with extensive travel)

Key Responsibilities:

Enterprise Sales Leadership:

Drive CPaaS solution sales to enterprise clients in sectors like Retail, Logistics, E-commerce, and Transportation.

Develop and execute strategic account plans to achieve revenue targets.

Business Development & Growth:

Identify new business opportunities and expand market share across the USA.

Build and maintain a robust pipeline of qualified prospects.

Solution Selling:

Understand client business challenges and position CPaaS solutions to deliver measurable value.

Collaborate with pre-sales and technical teams to design tailored solutions.

Relationship Management:

Establish and nurture long-term relationships with C-level executives and decision-makers.

Act as a trusted advisor for clients on digital communication strategies.

Market Intelligence:

Stay updated on industry trends, competitor offerings, and emerging technologies in CPaaS and telecom.

Provide feedback to product teams for continuous improvement.

Required Qualifications & Skills:

Experience:

15–20 years in telecom sales, with at least 5+ years in CPaaS or cloud communication solutions.

Proven success in selling to large enterprises (Retail, Logistics, E-commerce).

Skills:

Strong consultative selling and negotiation skills.

Excellent communication and presentation abilities.

Ability to manage complex sales cycles and multi-stakeholder engagements.

Knowledge:

Deep understanding of CPaaS platforms, APIs, messaging, voice, and omnichannel communication.

Familiarity with enterprise digital transformation initiatives.

Education:

Bachelor’s degree in Business, Marketing, or related field (MBA preferred).

Compensation & Benefits:

Competitive base salary + performance-based incentives.

Comprehensive benefits package.

Opportunity to work with a global leader in telecom.