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Remote Telecom Expense Management Analyst Jobs (NOW HIRING)

Digital Direction

Telecom Order Specialist

... auditing, expense management, contract and rate negotiation, and trouble ticket and billing ... The position offers virtual office (remote). Principal Duties and Responsibilities: * 5+ years of ...

Digital Direction

Director of Client Delivery

$217K/yr

... functions for our Managed Telecom Expense Management (TEM), Mobility (MTS), and Audit ... The position offers virtual office (remote). Key Responsibilities Client Delivery Leadership ...

Digital Direction

Telecom Project Manager

... auditing, expense management, contract and rate negotiation, and trouble ticket and billing ... This job can be performed remotely with the understanding that the remote employee may be asked to ...

AireSpring

... Telecom Deal" and "Top Channel Program". About the Role We are seeking a Regional Partner ... Pipeline & Forecast Management Monitor partner performance, analyze data, and adjust strategies to ...

AireSpring

... Telecom Deal" and "Top Channel Program". About the Role We are seeking a Regional Partner ... Pipeline & Forecast Management Monitor partner performance, analyze data, and adjust strategies to ...

Humana

Configuration Management Analyst

Fort Lauderdale, FL · On-site +1

$73.40K - $100.10K/yr

Remote (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and NYC) Department ... expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment ...

Humana

Configuration Management Analyst

Washington, DC · On-site +1

$73.40K - $100.10K/yr

Remote (Louisville, Dallas, Florida (Ft. Lauderdale/Tampa), Washington D.C. and NYC) Department ... expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment ...

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Remote Telecom Expense Management Analyst information

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$22K

$93.5K

$154K

How much do remote telecom expense management analyst jobs pay per year?

As of May 30, 2026, the average yearly pay for remote telecom expense management analyst in the United States is $93,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $109,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Telecom Expense Management Analyst, and why are they important?

To thrive as a Remote Telecom Expense Management Analyst, you need strong analytical skills, financial acumen, and experience with telecom billing processes, typically supported by a degree in finance, accounting, or a related field. Familiarity with telecom expense management (TEM) software, spreadsheet tools like Excel, and knowledge of enterprise billing systems are essential. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for identifying discrepancies and collaborating with vendors or internal stakeholders. These skills ensure accurate cost control, optimized telecom spend, and efficient management of complex billing environments.

What are some common challenges faced by Remote Telecom Expense Management Analysts, and how can they be addressed?

Remote Telecom Expense Management Analysts often encounter challenges such as managing large volumes of complex billing data across multiple carriers, ensuring data accuracy, and coordinating with cross-functional teams in different locations. To address these, successful analysts develop strong organizational skills, utilize advanced expense management software, and establish clear communication channels with vendors and internal stakeholders. Proactively setting up regular team meetings and leveraging automation tools can help streamline workflows and reduce errors, making remote collaboration more effective.

What does a Remote Telecom Expense Management Analyst do?

A Remote Telecom Expense Management Analyst is responsible for tracking, analyzing, and optimizing an organization's telecommunications expenses, such as phone, internet, and mobile costs, while working remotely. They review invoices, identify cost-saving opportunities, manage vendor contracts, and ensure billing accuracy. By leveraging specialized software and data analysis, they help companies reduce unnecessary spending and improve telecom service efficiency.

What is the difference between Remote Telecom Expense Management Analyst vs Remote Network Operations Technician?

AspectRemote Telecom Expense Management AnalystRemote Network Operations Technician
Required CredentialsCertifications in telecom management, such as CCNP or Telecom Expense Management certificationsNetworking certifications like CCNA or CompTIA Network+
Work EnvironmentPrimarily office-based or remote, focusing on telecom billing and expense analysisRemote or on-site, managing network infrastructure and troubleshooting
Employer & Industry UsageTelecom service providers, large corporations, expense management firmsIT departments, telecom providers, large enterprises
Common Search & ComparisonYesNo

The Remote Telecom Expense Management Analyst focuses on analyzing and managing telecom expenses, billing, and vendor contracts, often working remotely in a specialized role. In contrast, the Remote Network Operations Technician handles network infrastructure, troubleshooting, and maintenance, typically requiring technical certifications. While both roles may be remote and involve telecom or network environments, their core responsibilities and skill sets differ significantly.

More about Remote Telecom Expense Management Analyst jobs
What cities are hiring for Remote Telecom Expense Management Analyst jobs? Cities with the most Remote Telecom Expense Management Analyst job openings:
What are the most commonly searched types of Telecom Expense Management Analyst jobs? The most popular types of Telecom Expense Management Analyst jobs are:
What states have the most Remote Telecom Expense Management Analyst jobs? States with the most job openings for Remote Telecom Expense Management Analyst jobs include:
What job categories do people searching Remote Telecom Expense Management Analyst jobs look for? The top searched job categories for Remote Telecom Expense Management Analyst jobs are:
Remote Telecom Expense Management Analyst jobs near you
Infographic showing various Remote Telecom Expense Management Analyst job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $93,525 per year, or $45 per hour.
Telecom Order Specialist

Telecom Order Specialist

Digital Direction

Remote

Full-time

Posted 28 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
We help CIO's, IT Directors and IT departments manage telecommunications by serving as their Managed Telecom Solutions team.
Our Managed Telecom Solution (MTS) enables us to acquire, provision, and support corporate telecommunications environment. MTS lifecycle capabilities include ordering and provisioning, inventory management, invoice auditing, expense management, contract and rate negotiation, and trouble ticket and billing helpdesk services.
Our unique mix of people includes Advisors with experience managing Fortune 2000 customers for major carriers and advocates with an average of 20+ years of back office carrier experience enabling Digital Direction to deliver an unmatched mix of cost control and operational efficiency for our customers.
Perhaps most important, our customers receive an advocacy based solution with guaranteed results averaging 35% reduction in total telecom spend, no sales "pitch" and substantially improved operational efficiency. Digital Direction is a company absolutely dedicated to helping customers reduce their telecom spend, leverage their communications environment, and creates a single point of contact for experienced advice and dedicated customer advocacy.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client orders. This role has a customer service function, supporting our clients as they make changes to their telecom environment. The position offers virtual office (remote).
Principal Duties and Responsibilities:
  • 5+ years of high-level experience in a related field operations within a telecommunications company
  • Must have excellent customer service skills and interpersonal skills
  • Must have advanced level skills in MS Office including Excel and CRM
  • Ability to work under pressure and to multi-task
  • Proactive, self-motivated, and determined attitude
  • Customer focused with an eagerness to engage when issues are encountered

Responsible for the operational daily management of telecommunications including;
  • Project coordination of customer moves, adds, change, and disconnect orders
  • Voice and data migrations
  • Background in managing and ordering legacy telco products including; POTS, PBX, DSL, ISDN BRI and PRI, MPLS, SONET, DS1, DS3, Digitally Trunked T1, and Centrex
  • Background in managing and ordering SD-WAN, SIP, UCaaS, CCaaS, and other Cloud technologies
  • You must be able to review telecom order packages, submit to carrier, then manage project through installation
  • Implement projects to local and IXC Telcos including AT&T, Verizon, Sprint, Lumen, Windstream, GTT, Orange, China Telecom as well as other telecommunications companies
  • Ability to understand, analyze and explain Telco USOCs on CSRs
  • Build inventory records in our CRM utilizing CSRs
  • Possess a high understanding of Telecom contracts

Review of Daily Responsibilities:
  • Manage and support Customers - New Orders, MAC Orders, Move Orders, Complex Orders and Disconnect Orders, Billing Ticket resolution, Trouble Ticket Resolution, Escalate and Monitor Outages, Project Manage All orders through completion.

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