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Telecom Expense Management Analyst Jobs (NOW HIRING)

Crox Consulting Inc

Telecom Expense Analyst

New York, NY · On-site

$65 - $68/hr

I. SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides ... Analyze report for data integrity. • Establish/Optimize process to Review Cost Benefit Analyses ...

Alaska Airlines

Telecom Expense Program Manager

Seatac, WA · On-site

$99K - $149K/yr

Own the full Telecom Expense Management (TEM) lifecycle, including budgeting, forecasting, accruals, invoice validation, dispute management, billing reconciliation, variance analysis, cost allocation ...

Alaska Airlines

Telecom Expense Program Manager

Seattle, WA · On-site

$99K - $149K/yr

Own the full Telecom Expense Management (TEM) lifecycle, including budgeting, forecasting, accruals, invoice validation, dispute management, billing reconciliation, variance analysis, cost allocation ...

Staples, Inc.

Manager of Telecom

Framingham, MA · On-site

... analysts who support enterprise voice, unified communications, contact center technologies, telecom expense management, carrier relationships, and vendor performance. This position helps ensure ...

Staples, Inc.

Manager of Telecom

Framingham, MA · On-site

... analysts who support enterprise voice, unified communications, contact center technologies, telecom expense management, carrier relationships, and vendor performance. This position helps ensure ...

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How much do telecom expense management analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for telecom expense management analyst in the United States is $35.87, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $43.03 per hour, depending on experience, location, and employer.

What is a Telecom Expense Management Analyst job?

A Telecom Expense Management (TEM) Analyst is responsible for monitoring, analyzing, and optimizing an organization's telecommunications expenses. They review invoices, contracts, and usage reports to identify cost-saving opportunities, billing errors, and compliance issues. TEM Analysts also work with vendors to negotiate better rates and ensure accurate billing. Their role helps businesses control telecom costs while improving efficiency and financial accountability.

What are typical daily responsibilities for a Telecom Expense Management Analyst?

A Telecom Expense Management Analyst is responsible for reviewing telecom invoices, verifying charges, and identifying discrepancies to ensure cost efficiency. Typical daily tasks include analyzing telecom usage data, managing vendor relationships, processing payment approvals, and maintaining accurate records in telecom management systems. The role often involves proactive communication with IT, finance, and procurement departments to resolve issues quickly and optimize telecom contracts. By managing a large volume of data and interacting with multiple teams, analysts play a key role in minimizing expenses and supporting the organization’s overall financial health.

What are the key skills and qualifications needed to thrive in the Telecom Expense Management Analyst position, and why are they important?

To excel as a Telecom Expense Management Analyst, a strong background in finance, data analysis, and telecommunications services is usually required, along with a bachelor’s degree in a related field. Familiarity with telecom expense management software (such as Tangoe or Calero), intermediate to advanced Excel skills, and knowledge of auditing or cost control processes are highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts collaborate with vendors and internal stakeholders. These qualities are crucial for identifying cost-saving opportunities, ensuring accurate billing, and supporting strategic decision-making within an organization.

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Telecom Expense Management Analyst jobs near you
Infographic showing various Telecom Expense Management Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $74,618 per year, or $35.9 per hour.
Telecom Expense Management Analyst

Telecom Expense Management Analyst

Neotecra

New York, NY • On-site

Full-time

Posted 27 days ago

Job description

GENERAL INFORMATION :

  • In-depth experience with data analytics tools like Tableau, and the ability to work effectively with large data reports to ensure accuracy in Identifying cost savings opportunities and optimizing expenditures and invoice overcharges from carriers.
  • In depth analytical skills and excellent problem-solving abilities for addressing complex challenges
  • Manage high-level data reports, performing in-depth analysis of reports and communicating results to leadership, Familiarity with ServiceNow and Peoplesoft
  • Superior Financial and analysis skills.
  • In-depth experience with Excel spreadsheets, pivot tables, databases, PowerPoint, AI tools, and other
  • relevant tools. SQL is good knowledge to have.
  • Experience in developing reports, presentations, and Power BI dashboards
  • Able to identify, recommend, and lead cost-saving opportunities and process improvements
  • Superior invoice analysis, reporting large data analysis and vendor payments.
  • Experience in Telecom Expense Management, in managing telecom expenses, auditing telecom wireless, wired data usage and charges.
  • Outstanding written and verbal communication skills – ability to summarize and explain complex information

SUMMARY OF THE FUNCTION/ROLE

We are looking for a detail-oriented and analytical Telecom Expense Management Analyst to join our team. This role focuses on managing and optimizing telecom-related expenses, including mobile, voice, data, and IT services.

You will work with large datasets, analyze telecom usage and billing, identify cost-saving opportunities, and help streamline processes for better financial control and operational efficiency.

JOB DESCRIPTION :

MAJOR RESPONSIBILITIES/ACCOUNTABILITIES

  • Establish/Optimize process services, such as mobile and landline communications, in preparation for monthly carrier reports analysis for the department; Analyze report for data integrity.
  • Establish/Optimize process to manage costs associated with telecommunication services, review vendor reports to reduce cost by eliminating errors by eradicating cost inefficiencies identifying cost savings opportunities and optimize MTA’s wireless, voice and data services.
  • Establish/Optimize process to Analyze vendor expenses and compare to funding of contract.
  • Establish/Optimize process to Prepare forecast budget expense reports
  • Establish/Optimize preparation status reports on in-process and completed projects. To indicate if projects are within budget parameters from both a dollar and time perspective.
  • Establish/Optimize process to prepare and evaluate mid-year and year-end forecasts, monitor spending, and secure rollover of unspent funds
  • Establish/Optimize process to track planned and actual expenses in support of the annual budget process
  • Establish/Optimize process to Investigate and resolve project budget variances

Key Responsibilities

  • Analyze telecom expenses including mobile, voice, data, and cloud services to ensure cost efficiency
  • Review and audit vendor invoices to identify discrepancies, overcharges, and cost-saving opportunities
  • Work with large datasets to validate data accuracy and generate actionable insights
  • Develop and maintain dashboards and reports using tools like Excel, Tableau, or Power BI
  • Monitor telecom usage and identify inactive or underutilized assets (e.g., zero-usage devices)
  • Track budgets, forecasts, and actual spending for telecom services
  • Support procurement activities including new purchases, contract changes, and vendor payments
  • Generate reports from systems like ServiceNow and validate asset records against carrier data
  • Collaborate with internal teams to improve processes and automate manual workflows
  • Prepare and present insights, reports, and recommendations to leadership

Required Skills & Qualifications

  • Bachelor’s degree in Finance, Accounting, Economics, or related field
  • Strong analytical and problem-solving skills
  • Experience working with large datasets and financial reports
  • Advanced proficiency in Microsoft Excel (pivot tables, data analysis, etc.)
  • Experience with data visualization tools such as Tableau or Power BI
  • Familiarity with ServiceNow and/or PeopleSoft is a plus
  • Basic knowledge of SQL is preferred
  • Strong attention to detail and ability to work with high-volume data accurately
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks and meet tight deadlines

Preferred Experience

  • Experience in Telecom Expense Management (TEM)
  • Experience auditing telecom invoices (wireless, voice, data services)
  • Background in budgeting, forecasting, or financial analysis
  • Exposure to IT/telecom services and vendor management
  • Experience in process improvement or automation