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Telecom Expense Management Analyst Jobs (NOW HIRING)

DMI

Configuration Specialist

Sharonville, OH · On-site

$61K/yr

Stay up to date on telecom expense management trends and best practices to provide informed ... Strong analytical and troubleshooting skills, with attention to detail. * Experience with SQL, data ...

DMI

Configuration Specialist

Sharonville, OH · On-site +1

Stay up to date on telecom expense management trends and best practices to provide informed ... Strong analytical and troubleshooting skills, with attention to detail. * Experience with SQL, data ...

Idexcel Inc.

Network Engineer

Raleigh, NC · On-site

Preferred Qualifications • Experience with Telecom Expense Management software . • Experience working with Cisco and Fortinet . About IDEXCEL, INC Idexcel is an IT services organization, with a ...

Brooksource

IT Analyst

Chicago, IL · On-site

$40 - $50/hr

IT Procurement Analyst Chicago, IL Hybrid Role (approximately 1 day/week onsite) $40 - $50 per hour ... Experience with device expense management, wireless/telecom expense management, or technology ...

PAYCO The Clearing House Payments Company L.L.C.

NY · On-site

$18.75 - $25.50/hr

Analytical and detail oriented. * Proficiency in Microsoft Office Excel. Qualifications Desired ... Worked with telecom expense management systems such as Tangoe, Calero or similar. Physical Demands ...

Neotecra

IT Financial Analyst

Manhattan, NY · On-site

$73/hr

I. SUMMARY OF THE FUNCTION/ROLE The Telecom Services & Expense Management Unit team provides ... Demonstrated expert level proficiency in SQL, advanced analytics platforms such as Tableau, and the ...

Digital Direction

Account Executive

Yorkville, IL · On-site

Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing ...

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How much do telecom expense management analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for telecom expense management analyst in the United States is $35.87, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $43.03 per hour, depending on experience, location, and employer.

What is a telecom expense management analyst?

A Telecom Expense Management (TEM) Analyst is responsible for monitoring, analyzing, and optimizing an organization's telecommunications expenses. They review invoices, contracts, and usage reports to identify cost-saving opportunities, billing errors, and compliance issues. TEM Analysts also work with vendors to negotiate better rates and ensure accurate billing. Their role helps businesses control telecom costs while improving efficiency and financial accountability.

What are typical daily responsibilities for a telecom expense management analyst?

A Telecom Expense Management Analyst is responsible for reviewing telecom invoices, verifying charges, and identifying discrepancies to ensure cost efficiency. Typical daily tasks include analyzing telecom usage data, managing vendor relationships, processing payment approvals, and maintaining accurate records in telecom management systems. The role often involves proactive communication with IT, finance, and procurement departments to resolve issues quickly and optimize telecom contracts. By managing a large volume of data and interacting with multiple teams, analysts play a key role in minimizing expenses and supporting the organization’s overall financial health.

What are the key skills and qualifications needed to thrive in the telecom expense management analyst position, and why are they important?

To excel as a Telecom Expense Management Analyst, a strong background in finance, data analysis, and telecommunications services is usually required, along with a bachelor’s degree in a related field. Familiarity with telecom expense management software (such as Tangoe or Calero), intermediate to advanced Excel skills, and knowledge of auditing or cost control processes are highly valuable. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts collaborate with vendors and internal stakeholders. These qualities are crucial for identifying cost-saving opportunities, ensuring accurate billing, and supporting strategic decision-making within an organization.

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Telecom Expense Management Analyst jobs near you
Infographic showing various Telecom Expense Management Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $74,618 per year, or $35.9 per hour.

Configuration Specialist

Sharonville, OH • On-site

DMI
See more jobs at DMIexternal

$61K/yr

Other

Medical, Life, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

About DMI
DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com
About the Opportunity
We are seeking a Configuration Specialist to lead customer implementations within our Telecom Expense Management (TEM) platform. This customer-facing role is responsible for onboarding new customers, configuring platform settings based on business requirements, and providing end-user training and ongoing support. The ideal candidate will have strong analytical skills, excellent communication abilities, and experience in configuring SaaS solutions.
Duties and Responsibilities:
  • Lead customer implementations, configuring the TEM platform to align with customer requirements.
  • Work directly with customers to understand their business needs, workflows, and system dependencies.
  • Configure and customize the platform to support telecom invoice processing, cost allocation, and reporting needs.
  • Provide customer training and onboarding, ensuring users can effectively utilize the platform.
  • Develop implementation guides and best practices, documenting customer configurations and workflows.
  • Troubleshoot and resolve customer configuration issues in collaboration with internal teams.
  • Act as a subject matter expert in platform functionality, guiding customers on best use cases.
  • Work cross-functionally with Product, Development, and Support teams to improve platform usability and ensure customer success.
  • Monitor and optimize customer configurations for accuracy, compliance, and efficiency.
  • Stay up to date on telecom expense management trends and best practices to provide informed recommendations to customers.

Qualifications
Education and Years of Experience:
  • Bachelor's degree in Information Systems, Business, Telecommunications, or a related field (or equivalent experience).
  • 3+ years of experience in SaaS platform implementation, customer success, or telecom expense management.
  • Experience configuring enterprise software, financial systems, or workflow automation tools is preferred.
  • Familiarity with telecom billing, cost allocation, and IT expense management is a plus.

Required Skills & Certifications:
  • Excellent communication skills, with the ability to engage with customers at all levels.
  • Strong analytical and troubleshooting skills, with attention to detail.
  • Experience with SQL, data imports, and reporting tools is a plus.
  • Ability to translate business needs into system configurations.
  • Experience using ticketing and project management tools such as Jira, ServiceNow, or Monday.com.
  • Ability to multitask and manage multiple customer implementations simultaneously.

Additional Requirements:
  • Ability to work after hours and weekends to deliver projects on time when necessary.

Citizenship Status Required: Must be a U.S. Citizen
Physical Requirements:
  • Ability to work in an office environment.
  • Ability to sit for long periods of time.
  • Ability to utilize a keyboard and mouse.
  • Ability to work in front of a computer screen for long periods of time.

Location: Sharonville, OH
  • Hybrid; 8 PM - 5 PM EST Monday - Friday

Minimum Salary Rate
$61,600
Median Salary Rate
$77,000
Working at DMI
DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:
  • Do What's Right - We lead with honesty and integrity.
  • Own the Outcome - We take responsibility and deliver.
  • Deliver for Our Customers - We are relentless about delivering value.
  • Think Bold, Act Smart - We innovate with purpose.
  • Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:
  • Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
  • Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
  • Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
  • Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
  • Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.
No Agencies Please
Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

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