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Remote Technical Support Manager Jobs in Seattle, WA

Infotech Sourcing

Technical Program Manager III

Kirkland, WA · Remote

$146K - $189K/yr

US - CA - Remote (105700) Job Title: Technical Project/Program Management - Technical Program ... Enhance process structures to support project teams. Technical Leadership: Advocate for quality in ...

Medasource

LaaS Technical Project Manager

Renton, WA · On-site +1

LaaS Technical Project Manager Hourly/Salary Compensation Range: TBD Contract Length: 8-week ... Remote supporting sites on PST Hours: Full-time, approximately 40 hours/week. Flexibility required ...

New

Hedgehog

Technical Marketing Engineer and Writer

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

... management for congestion control and adaptive routing. Our low latency cloud network is multi ... Experience in embedded or network engineering, technical support, product testing, or QA Additional ...

Hedgehog

Technical Marketing Engineer and Writer

Seattle, WA · On-site +1

  • Medical

  • Dental

  • Vision

... management for congestion control and adaptive routing. Our low latency cloud network is multi ... Experience in embedded or network engineering, technical support, product testing, or QA Additional ...

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

Technical & Report Writing * Business Communication * Content Review & Editing * Data ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

New

YO AI Labs

AI Consulting Expert - Remote

Seattle, WA · Remote

$100 - $200/hr

Technical & Report Writing * Business Communication * Content Review & Editing * Data ... management consulting, corporate strategy, business transformation, or operations. * Experience ...

New

Genetec

Field Engineer

Seattle, WA · On-site +1

  • Retirement

... Manager, North America. The mission of the Professional Services team is to help customers achieve ... and support of Genetec systems at client sites * Act as a primary on-site and remote technical ...

Genetec

Field Engineer

Seattle, WA · Remote

  • Retirement

... Manager, North America. The mission of the Professional Services team is to help customers achieve ... and support of Genetec systems at client sites * Act as a primary on-site and remote technical ...

Infotech Sourcing

Technical Program Manager III

Bellevue, WA · Remote

$144K - $187K/yr

US - WA - Bellevue or PST remote Job Title: Technical Project/Program Management - Technical Program Manager III Technical Program Manager (TPM) -- SXP Product Meta is seeking a Technical Program ...

DocuSign

Senior Technical Program Manager

Seattle, WA · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

What you'll do The Senior Technical Program Manager will lead and motivate our teams by introducing ... Employee divides their time between in-office and remote work. Access to an office location is ...

McKinstry

Technical Product Manager

Seattle, WA · On-site +1

$99K - $169K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

McKinstry Moves onsite gyms or reimbursement for remote workers See benefit plan documents for ... support to begin or remain in this role. #LI-DL1

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Showing results 41-60

All JobsTechnical Support JobsRemote Technical Support Manager JobsRemote Technical Support Manager Jobs in Seattle, WA

Remote Technical Support Manager information

See Seattle, WA salary details

$33.6K

$97.8K

$167.9K

How much do remote technical support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote technical support manager in Seattle, WA is $97,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $118,400.00 per year, depending on experience, location, and employer.

How does a remote technical support manager effectively lead and support a distributed team?

As a Remote Technical Support Manager, you’ll lead a geographically dispersed team by leveraging digital collaboration tools, setting clear expectations, and fostering open communication. Regular virtual meetings, performance tracking dashboards, and knowledge-sharing sessions help ensure alignment and maintain team morale. It’s important to provide timely feedback and facilitate professional development, as remote team members may face unique challenges such as isolation or communication barriers. Successful managers create structured processes while remaining adaptable to their team’s needs, ensuring both productivity and a supportive work environment.

What are the key skills and qualifications needed to thrive as a remote technical support manager, and why are they important?

To thrive as a Remote Technical Support Manager, you need strong leadership abilities, in-depth technical knowledge, troubleshooting expertise, and experience in IT support, often supported by a bachelor’s degree in computer science or a related field. Familiarity with help desk software, remote monitoring tools, and ITIL or CompTIA certifications is typically required. Excellent communication, problem-solving, and team management skills help you motivate remote teams and resolve customer issues efficiently. These skills ensure effective remote support operations, high team performance, and customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Manager vs Remote IT Support Specialist?

AspectRemote Technical Support ManagerRemote IT Support Specialist
CredentialsTypically requires a bachelor's degree in IT or related field, plus certifications like CompTIA A+ or Network+Often requires similar certifications and an associate or bachelor's degree in IT or related area
Work EnvironmentLeads support teams, manages escalations, and oversees support operations remotelyProvides technical support directly to end-users remotely, troubleshooting hardware/software issues
Employer & Industry UsageUsed in tech companies, managed service providers, and large organizationsCommon in IT service firms, help desks, and internal corporate support teams

The Remote Technical Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote IT Support Specialist provides direct technical assistance to end-users. Both roles require similar certifications and work in remote environments, but their responsibilities differ in scope and leadership level.

What is a remote technical support manager?

Remote Technical Support Managers are professionals who oversee technical support teams and operations from a remote location. They are responsible for ensuring their team effectively resolves customer issues, maintains high levels of customer satisfaction, and adheres to technical support protocols. These managers coordinate training, track support metrics, implement best practices, and often serve as a bridge between technical support staff and other departments. Their role requires strong leadership, communication skills, and technical expertise, as they must manage remote teams and address complex technical challenges.

What are popular job titles related to Remote Technical Support Manager jobs in Seattle, WA?

For Remote Technical Support Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Manager jobs in Seattle, WA look for?

The top searched job categories for Remote Technical Support Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Technical Support Manager jobs?

Cities near Seattle, WA with the most Remote Technical Support Manager job openings:

Remote Technical Support Manager jobs near you
Infographic showing various Remote Technical Support Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $97,772 per year, or $47 per hour.

Technical Program Manager III

Infotech Sourcing

Kirkland, WA • Remote

$146K - $189K/yr

Full-time

Re-posted 2 days ago

Job description

Request ID: 69918-1
Start/End Dates: 9 months with possible extension
Tax Work Location: US - CA - Remote (105700)
Job Title: Technical Project/Program Management - Technical Program Manager III
Key Responsibilities of TPMs:
Program Definition: Help define the right scope, goals, and metrics for projects and programs.
Roadmap Alignment: Build alignment between teams and coordinate dependencies.
Risk Mitigation: Identify risks early and work to reduce surprises.
Communication: Keep stakeholders informed and ensure transparency.
Program Execution: Track progress, remove blockers, and ensure timely delivery.
Process Improvement: Enhance process structures to support project teams.
Technical Leadership: Advocate for quality in technical design and system architectures, and influence team culture for higher product quality.
TPMs are especially valuable for programs that are highly cross-functional, technically complex, or have many dependencies across teams. They often work closely with engineering, product, and legal teams to ensure successful outcomes, particularly in areas like privacy, compliance, and data governance relevant to eDiscovery and Information Governance teams

Top 3 must-have HARD skills:Leading high complexity, XFN-heavy full-stack engineering projects (both front- and back-end components, technical and non-technical stakeholders) end-to-end. This includes developing and managing to roadmaps, tracking tickets, producing comms, etc.
UI Design experience (a significant portion of this role will be assisting with UI design)
Organization / attention to detailGood to have skills:Experience as a full-stack software engineer
Agile / Scrum experience
Startup experience

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