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Technical Support Analyst Remote Jobs in Seattle, WA

PNC Bank

Technology Solution Center Analyst

Home, WA · Remote

Remote (Must be close to Denver, CO and have an approved workspace) Schedule: Saturday - Wednesday ... Key Responsibilities Provide phone-based technical support, handling a high volume of inbound calls ...

Kensoft, Inc

Technical Support Specialist

Seattle, WA · Remote

$18 - $25/hr

We are seeking a Technical Support Specialist to join our remote team and provide friendly, responsive, and reliable technical assistance to customers and internal users. This is an excellent ...

Lindblad Expeditions

Fleet IT Support Analyst

Seattle, WA · Remote

$38.70 - $41.83/hr

Provide remote and onsite technical support on issues or requests for our vessel-based systems ... Analyze recurring technical issues, identify root causes, and recommend long-term solutions and ...

Outreach

Manager, Technical Support

Seattle, WA · On-site +1

$90K - $160K/yr

Develop and lead a team of Technical Support Engineers, providing enterprise-level, world-class ... Root cause analysis * Advocate/manage needed changes in product * Manage to KPIs, including quality ...

ABB

VFD Technical Support Specialist

Bellevue, WA · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

New

PNC Bank

Loan Support Analyst (Commercial)

Home, WA · On-site +1

$41K - $56K/yr

As a Loan Support Analyst, within PNC's Collateral Monitoring organization, you will be based in ... This position may be eligible for remote work in select geographic locations, subject to approval ...

Banner Bank

Credit Analyst (remote WA)

Seattle, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Weyerhaeuser Company

IT App Support Analyst II

Seattle, WA · On-site +1

$82K - $123K/yr

As an IT Application Support Analyst on Weyerhaeuser's Connected Forest Support team, you will ... Ability to communicate effectively, both orally and in writing, to all levels of technical and non ...

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Seattle, WA · On-site +1

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

Banner Bank

Credit Analyst (remote WA)

Bellevue, WA · Remote

As a Credit Analyst, you play a key role in helping the bank make sound, responsible lending ... Support new, renewed, and existing loan requests ranging from simple to moderately complex.

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How much do technical support analyst remote jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for technical support analyst remote in Seattle, WA is $31.34, according to ZipRecruiter salary data. Most workers in this role earn between $24.62 and $35.58 per hour, depending on experience, location, and employer.

What is a technical support analyst remote?

A Technical Support Analyst Remote job involves troubleshooting technical issues, providing support to users, and ensuring smooth operation of software and hardware—all while working remotely. Analysts assist customers via phone, email, or chat, diagnosing problems and offering solutions. They may also document issues, escalate complex cases, and contribute to improving support processes. Strong technical knowledge, communication skills, and problem-solving abilities are essential for this role.

What are the key skills and qualifications needed to thrive in the technical support analyst remote position?

To thrive as a Technical Support Analyst Remote, you need strong problem-solving skills, technical troubleshooting ability, and often a degree in computer science or a related field. Familiarity with ticketing systems like Zendesk or ServiceNow, remote desktop tools, and certifications such as CompTIA A+ or Microsoft Certified Solutions Associate (MCSA) are commonly required. Excellent communication, patience, and the ability to work independently are standout soft skills in this role. These strengths help ensure timely issue resolution and high customer satisfaction in a virtual work environment.

What are the primary challenges of working remotely as a technical support analyst, and how can they be managed?

One of the main challenges of working remotely as a Technical Support Analyst is maintaining clear, prompt communication with both customers and team members without face-to-face interaction. It can also be difficult to troubleshoot complex issues without being physically present with the user's hardware, requiring strong diagnostic skills and effective use of remote tools. Successful remote analysts develop strong organizational habits, proactively document solutions, and utilize collaborative platforms to stay connected with their team. Companies often provide structured support channels and regular check-ins to help analysts stay engaged and effective in their roles.

What are the most commonly searched types of Technical Support Analyst jobs in Seattle, WA?

The most popular types of Technical Support Analyst jobs in Seattle, WA are:

What are popular job titles related to Technical Support Analyst Remote jobs in Seattle, WA?

For Technical Support Analyst Remote jobs in Seattle, WA, the most frequently searched job titles are:

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The top searched job categories for Technical Support Analyst Remote jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Technical Support Analyst Remote jobs?

Cities near Seattle, WA with the most Technical Support Analyst Remote job openings:

Technical Support Analyst Remote jobs near you
Infographic showing various Technical Support Analyst Remote job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,183 per year, or $31.3 per hour.

Technical Support Eng

Seattle, WA • Remote

Canon Medical Systems
201 - 500 employees
Learn more about Canon Medical Systemsexternal

Full-time

Re-posted 4 days ago

Job description

  • Provide on-site and phone support to FSE and TSS to address installation, application and technical issues.
  • Provide second-level support in escalated issues. Escalate issues to National Technical Support (NTS) per protocol.
  • Participate in Technical Operations modality conference calls and ensure that region FSEs are fully informed of the latest information and developments.
  • Regularly review all Field Service Memos and other technical documentation posted on the Service Information System (SIS) and ensure region FSEs fully understand their content.
  • Participate in the installation of new products within the region.
  • Support the Beta testing of Field Maintenance Instructions occurring within the zone. Monitor the status and facilitate the completion of all services within the region.
  • Work with NTS to ensure all Veterans Administration sites are ready for inspection; support each inspection on-site.
  • Monitor sites experiencing abnormally high numbers of service calls and conduct site audits, as appropriate, to uncover underlying causes.
  • Conduct on-the-job-training within the region to help develop a team of senior region modality FSEs to assist other FSEs when the region specialist is unavailable. Mentor FSEs who have failed or struggled in a class at the Training Academy.
  • Define FSE training needs and recommend actions to zone management. Provide supplemental technical training and local seminars related to installation, troubleshooting skills and new product introductions.
  • Review and evaluate systems in terms of image quality and system performance. Implement and monitor field service enhancements and programs (re: InnerVision).
  • Gather input for defining product issues and document concerns. Consult with zone management team in escalating product issues to NTS.
  • Provide timely and accurate technical documentation on assigned projects. Distribute appropriate technical information to the front line staff. Network with other zones to share technical information.
  • Support zone service marketing efforts.
  • Works directly with eligible external customers in remotely troubleshooting, and when possible, resolving product problems via phone.
  • Collaborates with the Clinical Support Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools.
  • Escalates technical issues and inquiries, as needed.
  • Provides remote technical support and recommendations on products within a specific imaging modality to internal customers using product knowledge and field experience.
  • Monitors and analyzes service alerts from customer scanners and resolves or escalates as appropriate
  • Contributes to and generates knowledge articles per P&P.

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