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Remote Technical Support Analyst Remote Jobs in Springfield, IL

Hansoninc

Cultural Resource Specialist

Springfield, IL · On-site +1

$60K - $80K/yr

Position Summary The Cultural Resource Specialist provides technical support for cultural resource ... Strong technical writing, analytical, organizational, and communication skills. * Valid driver ...

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NTT DATA Services

Legacy Migration Analyst

Springfield, IL · Remote

$101K - $169K/yr

... technical skills, and other qualifications. This position may also be eligible for incentive ... support tailored to each client's needs. While many positions offer remote or hybrid work options ...

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Remote Technical Support Analyst Remote information

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$15

$27

$43

How much do remote technical support analyst remote jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote technical support analyst remote in Springfield, IL is $27.29, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $30.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Technical Support Analyst, and why are they important?

To thrive as a Remote Technical Support Analyst, you need solid troubleshooting abilities, knowledge of computer systems, and a background in IT or a related field, often supported by certifications like CompTIA A+ or Microsoft Certified. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical issues remotely. These skills are vital for resolving user concerns efficiently and maintaining high levels of customer satisfaction in a virtual environment.

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

What is a Remote Technical Support Analyst?

A Remote Technical Support Analyst is a professional who assists customers or employees with technical issues related to computer systems, software, networks, or hardware, all from a remote location. They typically troubleshoot problems over the phone, via email, or through remote desktop tools. Their responsibilities include diagnosing technical issues, providing step-by-step solutions, and ensuring that IT systems are running efficiently. Remote Technical Support Analysts play a key role in maintaining productivity for businesses by resolving technical problems quickly and effectively.

What are some common challenges faced by Remote Technical Support Analysts, and how can they be effectively managed?

Remote Technical Support Analysts often face challenges such as troubleshooting complex technical issues without physical access to devices, communicating clearly with users who may have varying technical backgrounds, and managing multiple tickets simultaneously. Effective management of these challenges involves strong problem-solving skills, the use of remote desktop tools, clear and patient communication, and maintaining detailed documentation of issues and solutions. Additionally, staying organized and prioritizing tasks helps ensure timely resolution and high user satisfaction.
What are the most commonly searched types of Technical Support Analyst Remote jobs in Springfield, IL? The most popular types of Technical Support Analyst Remote jobs in Springfield, IL are:
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Springfield, IL? For Remote Technical Support Analyst Remote jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Springfield, IL look for? The top searched job categories for Remote Technical Support Analyst Remote jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Technical Support Analyst Remote jobs? Cities near Springfield, IL with the most Remote Technical Support Analyst Remote job openings:
Remote Technical Support Analyst Remote jobs near you
Infographic showing various Remote Technical Support Analyst Remote job openings in Springfield, IL as of July 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $56,768 per year, or $27.3 per hour.
Accounting Senior Specialist - Part Time

Accounting Senior Specialist - Part Time

Intuit

Springfield, IL • Remote

$31 - $42/hr

Full-time

Posted 10 days ago

Intuit rating

8.3

Company rating: 8.3 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

85th of 209 rated software companies

Job description

Overview

Intuit’s Finance team drives business growth and profitability through strategic, financial and operational leadership.  Our team is comprised of finance, accounting, supply chain, corporate strategy & development and tax professionals that support and enhance Intuit's operating efficiencies.    

Come join the Finance Team as a part time Corporate Accountant.  This is a long term part time role to assist with month end and quarter end close. Work schedule is 8 to 9 days each month - generally the last 6 business days of the month and the first 3 days of the following month.  Expect to work 8-hour days with flexibility in the daily schedule.   


Responsibilities

Primary Responsibilities:    

  • Gather, prepare, test, and maintain adequate documentation to support monthly accruals through the Service PO Accrual Process (SPOA).
  • Apply judgment and correctly interpret GAAP accounting requirements to ensure accounting entries are properly recorded, substantiated, and communicated.

  •           Partner and communicate with Requestor and Financial Analyst communities to effectively prepare monthly accruals.

  • Assist SPOA database manager with preparation and analyses of monthly accrual data.

  •          Identify and communicate Procurement and Accounts Payable processing errors for correction.

  •         Partner and communicate with Requestor and Financial Analyst communities to effectively prepare monthly accruals.

  •         Continually assess and design desk procedures and process flows. Ensure that these workflows are designed to maximize internal controls and efficiency.


Qualifications

  •          BA/BS in Accounting/Finance strongly preferred.
  •          Minimum 3-4 years relevant experience in accounting, purchasing, and/or accounts payable.
  •          Understanding of concepts of accrual accounting.
  •          Strong experience with automated accounts payable and purchasing systems - Oracle experience a plus.
  •          Strong experience with Excel and Word.
  •          Excellent analytical skills.
  •          Strong organization, time management and task prioritization skills.
  •          Ability to work independently and resolve problems.
  •          Strong customer service/support skills.
  •          Strong attention to detail.
  •          Ability to multi-task and shift priorities during a compressed timeframe.
  •          Ability to communicate effectively across all levels of an organization.

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Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
San Diego $31 - $42
California Remote (Bay Area) $45- $60.5
California Remote (Not Bay Area) $31- $42
Colorado Remote $27.5- $37.5
Hawaii Remote $29- $39.5
Illinois Remote $27.5- $37.5
Maryland Remote $27.5- $37.5
Massachusetts Remote $29- $39.5
Minnesota Remote $25- $34
New Jersey Remote $29- $39.5
New York Remote $0- $0
Ohio Remote $25- $34
Vermont Remote $27.5- $37.5
Washington Remote $29- $39.5
Washington, DC Remote $27.5- $37.5

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