Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home For this Linux Support ... 100% Remote opportunity. Responsibilities: - Provide technical support for customers via phone ...
Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home For this Linux Support ... 100% Remote opportunity. Responsibilities: - Provide technical support for customers via phone ...
National Technical Support
Chicago, IL · On-site +1
$38K - $48K/yr
... analyze and recognize trends in technical data and manage escalated cases; maintain and submit ... out Remote Performance Reviews; responsible for escalated case support which includes ...
National Technical Support
Chicago, IL · On-site +1
$38K - $48K/yr
... analyze and recognize trends in technical data and manage escalated cases; maintain and submit ... out Remote Performance Reviews; responsible for escalated case support which includes ...
Senior Technical Support Engineer
Itasca, IL · On-site +1
Participate in customer calls and remote technical sessions as a technical expert. * Drive ... Strong troubleshooting and root cause analysis skills. * Experience supporting distributed systems ...
Senior Technical Support Engineer
Itasca, IL · On-site +1
Participate in customer calls and remote technical sessions as a technical expert. * Drive ... Strong troubleshooting and root cause analysis skills. * Experience supporting distributed systems ...
... Remote. Technical Operations Analyst Responsibilities: - Enhance, support and monitor all aspects of the trading infrastructure. - Identify and facilitate the resolution of complex technical issues ...
... Remote. Technical Operations Analyst Responsibilities: - Enhance, support and monitor all aspects of the trading infrastructure. - Identify and facilitate the resolution of complex technical issues ...
Sr. Technical Business Analyst (Remote)
Oak Brook, IL · On-site +1
The Senior Technical Business Analyst, Production Support will report to the Manager in the Product Management department and serve as the first line of defense for escalated production issues across ...
Sr. Technical Business Analyst (Remote)
Oak Brook, IL · On-site +1
The Senior Technical Business Analyst, Production Support will report to the Manager in the Product Management department and serve as the first line of defense for escalated production issues across ...
Data Privacy Analyst - Remote
Chicago, IL · Remote
$31 - $60/hr
Remote Job Overview We are seeking experienced Data Privacy Analysts to support a data privacy and AI training project focused on protecting sensitive information. In this role, you will review ...
Quick apply
Data Privacy Analyst - Remote
Chicago, IL · Remote
$31 - $60/hr
Remote Job Overview We are seeking experienced Data Privacy Analysts to support a data privacy and AI training project focused on protecting sensitive information. In this role, you will review ...
Lead post-incident root cause analyses (RCAs). * Mentorship & Team Elevation: Serve as a technical mentor to junior and mid-level Technical Support Engineers, creating internal training materials and ...
Quick apply
Lead post-incident root cause analyses (RCAs). * Mentorship & Team Elevation: Serve as a technical mentor to junior and mid-level Technical Support Engineers, creating internal training materials and ...
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
Quick apply
About the Job Join zerohash as a Technical Support Engineer and help drive the efficiency of our ... Ability to write SQL queries to retrieve and analyze data from internal databases. * Polyglot:
Automation Business Analyst (Remote)
Chicago, IL · On-site +1
The role is a key link between the technical team and the business stakeholders to ensure effective ... The candidate would also support the facilitation of discovery sessions across multiple teams and ...
Automation Business Analyst (Remote)
Chicago, IL · On-site +1
The role is a key link between the technical team and the business stakeholders to ensure effective ... The candidate would also support the facilitation of discovery sessions across multiple teams and ...
eBilling Analyst - Remote
Warrenville, IL · Remote
$18.99 - $26.59/hr
Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...
eBilling Analyst - Remote
Warrenville, IL · Remote
$18.99 - $26.59/hr
Work collaboratively with department's supervisor to support e-billing systems by adding/removing ... Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and ...
AI Consulting Expert - Remote
Chicago, IL · Remote
$100 - $200/hr
Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Analytical Reasoning * Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical ...
Quick apply
AI Consulting Expert - Remote
Chicago, IL · Remote
$100 - $200/hr
Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Analytical Reasoning * Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical ...
Day in the Life of a Remote Workday Intelligence Analyst Serve as a subject matter expert (SME) for ... Support Workday releases, enhancements, system updates, and continuous improvement initiatives ...
New
Day in the Life of a Remote Workday Intelligence Analyst Serve as a subject matter expert (SME) for ... Support Workday releases, enhancements, system updates, and continuous improvement initiatives ...
New
This position is 100% Remote. Technical Operations Analyst Responsibilities: - Oversee the ... Technical Operations Analyst Preferred Qualifications: - Experience supporting electronic trading ...
This position is 100% Remote. Technical Operations Analyst Responsibilities: - Oversee the ... Technical Operations Analyst Preferred Qualifications: - Experience supporting electronic trading ...
User Support Analyst I
Chicago, IL · On-site +1
... design and technical excellence in alignment with the firm's ethos. * Firm: We believe in a ... Provide on-site, off-site, and remote support; participate in weekend support rotation, and on ...
User Support Analyst I
Chicago, IL · On-site +1
... design and technical excellence in alignment with the firm's ethos. * Firm: We believe in a ... Provide on-site, off-site, and remote support; participate in weekend support rotation, and on ...
Technical Operations Analyst with Python, Electronic Trading Systems Preferred - Work From Home
Chicago, IL · On-site +1
This position is 100% Remote. Technical Operations Analyst Responsibilities: - Oversee the ... Technical Operations Analyst Preferred Qualifications: - Experience supporting electronic trading ...
Technical Operations Analyst with Python, Electronic Trading Systems Preferred - Work From Home
Chicago, IL · On-site +1
This position is 100% Remote. Technical Operations Analyst Responsibilities: - Oversee the ... Technical Operations Analyst Preferred Qualifications: - Experience supporting electronic trading ...
Computer Systems Analyst - Remote
Chicago, IL · Remote
$60 - $120/hr
Remote (US-Based) Job Overview We are seeking experienced Graphic and UI/UX Designers to create, evaluate, and improve visual designs and user experiences for next-generation AI systems. No prior AI ...
Quick apply
Computer Systems Analyst - Remote
Chicago, IL · Remote
$60 - $120/hr
Remote (US-Based) Job Overview We are seeking experienced Graphic and UI/UX Designers to create, evaluate, and improve visual designs and user experiences for next-generation AI systems. No prior AI ...
Lead Decision Science Analyst
Oak Brook, IL · Remote
$80 - $90/hr
Lead Decision Science Analyst, Remote (EST/ CST hours). Start date is ASAP for this 6-Month ... Translate technical findings into clear, actionable recommendations for senior stakeholders through ...
Quick apply
Lead Decision Science Analyst
Oak Brook, IL · Remote
$80 - $90/hr
Lead Decision Science Analyst, Remote (EST/ CST hours). Start date is ASAP for this 6-Month ... Translate technical findings into clear, actionable recommendations for senior stakeholders through ...
S. and Canada region customers and distributors, handling after-sales technical support inquiries via phone calls. * Diagnose and resolve product-related issues through remote troubleshooting methods ...
S. and Canada region customers and distributors, handling after-sales technical support inquiries via phone calls. * Diagnose and resolve product-related issues through remote troubleshooting methods ...
Accounts Receivable Analyst (Remote)
Oak Brook, IL · On-site +1
$24.25 - $30.75/hr
Support system implementations, enhancements, testing activities, and process improvement ... issues to both technical and non-technical stakeholders * Ability to build collaborative ...
Accounts Receivable Analyst (Remote)
Oak Brook, IL · On-site +1
$24.25 - $30.75/hr
Support system implementations, enhancements, testing activities, and process improvement ... issues to both technical and non-technical stakeholders * Ability to build collaborative ...
Accounts Receivable Analyst (Remote)
Oak Brook, IL · Remote
$24.25 - $30.75/hr
Support system implementations, enhancements, testing activities, and process improvement ... issues to both technical and non-technical stakeholders * Ability to build collaborative ...
Accounts Receivable Analyst (Remote)
Oak Brook, IL · Remote
$24.25 - $30.75/hr
Support system implementations, enhancements, testing activities, and process improvement ... issues to both technical and non-technical stakeholders * Ability to build collaborative ...
Remote Technical Support Analyst Remote information
See Elgin, IL salary details
$15.21 - $17.74
9% of jobs
$17.74 - $20.26
12% of jobs
$20.98 is the 25th percentile. Wages below this are outliers.
$20.26 - $22.79
16% of jobs
The median wage is $24.65 / hr.
$22.79 - $25.32
18% of jobs
$25.32 - $27.85
12% of jobs
$29.80 is the 75th percentile. Wages above this are outliers.
$27.85 - $30.37
11% of jobs
$30.37 - $32.90
10% of jobs
$32.90 - $35.43
6% of jobs
$35.43 - $37.96
3% of jobs
$37.96 - $40.48
1% of jobs
$40.48 - $43.01
2% of jobs
$15
$27
$43
How much do remote technical support analyst remote jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for remote technical support analyst remote in Elgin, IL is $27.22, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $30.91 per hour, depending on experience, location, and employer.
What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?
| Aspect | Remote Technical Support Analyst Remote | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA A+ or Network+; technical knowledge | Customer service skills; may have certifications like HDI or ITIL |
| Work Environment | Technical troubleshooting, remote access tools, diagnostic software | Customer communication, issue resolution via chat, email, or phone |
| Employer & Industry Usage | IT companies, tech support firms, software providers | Retail, telecom, e-commerce, service industries |
While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.
Can I work remotely as a remote technical support analyst?
Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.
What are popular job titles related to Remote Technical Support Analyst Remote jobs in Elgin, IL?
For Remote Technical Support Analyst Remote jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Technical Support Analyst Remote jobs in Elgin, IL look for?
The top searched job categories for Remote Technical Support Analyst Remote jobs in Elgin, IL are:
- No Experience Remote
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What cities near Elgin, IL are hiring for Remote Technical Support Analyst Remote jobs?
Cities near Elgin, IL with the most Remote Technical Support Analyst Remote job openings:
Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home
Des Plaines, IL • On-site, Remote
Full-time
Medical, Retirement, PTO
Re-posted 16 hours ago
Job description
Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home
For this Linux Support Analyst position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customers via phone, ticket system or messenger.
- Provide support in a wide range of advanced Linux and AWS server management issues.
- Use critical thinking skills to identify and resolve technical problems.
- Maintain effective communication with internal and external channels.
- Provide short-term resolutions and develop preventative measures for the longer term.
- Monitor server alerts for any performance issues and address them appropriately.
- Help create internal documentation as well as customer facing knowledge base.
- Assist in onboarding, training and mentoring new team members.
- Keep up to date with relevant technologies.
Qualifications:
- 1+ years of experience in customer service/technical support via phone or ticketing system.
- Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
- Managed Services Provider (MSP) experience is required.
- Experience with troubleshooting in multi-user environments.
- Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
- General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
- Demonstration of independent thinking and decision-making abilities.
- Ability to multitask, adapt to changes quickly, and to prioritize work.
- Excellent communication, availability and interpersonal skills.
- Strong troubleshooting skills in a fast-paced environment.
- Open to 24/7 support environment.
- Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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For this Linux Support Analyst position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customers via phone, ticket system or messenger.
- Provide support in a wide range of advanced Linux and AWS server management issues.
- Use critical thinking skills to identify and resolve technical problems.
- Maintain effective communication with internal and external channels.
- Provide short-term resolutions and develop preventative measures for the longer term.
- Monitor server alerts for any performance issues and address them appropriately.
- Help create internal documentation as well as customer facing knowledge base.
- Assist in onboarding, training and mentoring new team members.
- Keep up to date with relevant technologies.
Qualifications:
- 1+ years of experience in customer service/technical support via phone or ticketing system.
- Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
- Managed Services Provider (MSP) experience is required.
- Experience with troubleshooting in multi-user environments.
- Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
- General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
- Demonstration of independent thinking and decision-making abilities.
- Ability to multitask, adapt to changes quickly, and to prioritize work.
- Excellent communication, availability and interpersonal skills.
- Strong troubleshooting skills in a fast-paced environment.
- Open to 24/7 support environment.
- Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995