Conduct individual counseling sessions with clients using video chat technology to assess and ... Utilize the therapy platform effectively, allowing seamless communication with clients via live ...
New
Conduct individual counseling sessions with clients using video chat technology to assess and ... Utilize the therapy platform effectively, allowing seamless communication with clients via live ...
New
Remote Mental Health Counselor - Full Time (LCPC, LCSW, LMFT)
Springfield, IL · Remote
$90K - $104K/yr
... conduct live video sessions and maintain communication with clients seamlessly. Key ... Conduct individual counseling sessions via video chat, focusing on improving clients' mental health ...
New
Remote Mental Health Counselor - Full Time (LCPC, LCSW, LMFT)
Springfield, IL · Remote
$90K - $104K/yr
... conduct live video sessions and maintain communication with clients seamlessly. Key ... Conduct individual counseling sessions via video chat, focusing on improving clients' mental health ...
New
Reporter
Springfield, IL · Remote
$50K/yr
Work Arrangement: Remote/Work-from-Home, with a strict requirement of residing within your ... Because this role is deeply rooted in the community, some evening and weekend flexibility is ...
Reporter
Springfield, IL · Remote
$50K/yr
Work Arrangement: Remote/Work-from-Home, with a strict requirement of residing within your ... Because this role is deeply rooted in the community, some evening and weekend flexibility is ...
Evening Remote Live Chat information
What is an evening remote live chat job?
Evening Remote Live Chat jobs involve providing customer support or assistance via online chat platforms during evening hours, typically from home or another remote location. Employees in these roles interact with customers in real-time to answer questions, resolve issues, and provide information about products or services. These positions are popular for those seeking flexible schedules, and they often require strong communication skills, typing proficiency, and the ability to multitask. Many companies hire for these roles across various industries, including retail, technology, and healthcare.
What are the key skills and qualifications needed to thrive as an evening remote live chat agent?
To excel as an Evening Remote Live Chat Agent, you need strong written communication skills, fast typing ability, and prior experience in customer service or support roles. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Outstanding soft skills include patience, problem-solving, and the ability to multitask efficiently while maintaining professionalism during high-volume periods. These skills ensure timely, accurate, and positive customer experiences, which are crucial for customer satisfaction and retention in a remote support environment.
What are some common challenges faced by evening remote live chat agents, and how can they be managed?
Evening Remote Live Chat agents often encounter challenges such as handling high volumes of simultaneous customer inquiries, managing technical issues outside typical business hours, and maintaining focus during less traditional work hours. To manage these, agents can utilize chat management tools to prioritize and efficiently handle multiple conversations, ensure they have access to robust technical support resources, and establish a consistent evening routine to stay alert. Regular team check-ins and clear communication channels also help foster support and collaboration, even when working remotely during off-peak hours.
What is the difference between Evening Remote Live Chat vs Customer Service Representative?
| Aspect | Evening Remote Live Chat | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma or equivalent; communication skills |
| Work Environment | Remote, online chat platform, evening hours | Office or remote, phone and in-person interactions |
| Industry Usage | Customer support, tech, retail | Retail, telecom, finance |
| Search & Comparison Intent | Roles with online chat focus, evening shifts | Traditional customer support roles |
Evening Remote Live Chat jobs primarily involve online customer support during evening hours, focusing on chat interactions. Customer Service Representatives may work in various settings, including phone or in-person, and may cover broader hours. Both roles require good communication skills, but Evening Remote Live Chat emphasizes digital communication and flexible scheduling.
What are popular job titles related to Evening Remote Live Chat jobs in Springfield, IL?
For Evening Remote Live Chat jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Evening Remote Live Chat jobs in Springfield, IL look for?
The top searched job categories for Evening Remote Live Chat jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Evening Remote Live Chat jobs?
Cities near Springfield, IL with the most Evening Remote Live Chat job openings:
Licensed Mental Health Counselor - Remote Telehealth Specialist
Springfield, IL • Remote
Full-time
Posted yesterday
New
Job description
Position Overview
Abundant Health Care Counseling Center is actively seeking skilled and compassionate Licensed Mental Health Counselors to join our dedicated team. This remote, full-time role is designed for professionals eager to provide valuable mental health services via telehealth. As a mental health therapist, you will possess a strong commitment to improving the emotional well-being of clients while enjoying a work-life balance and the support of a thriving organization.
About the OrganizationAt Abundant Health Care Counseling Center, we firmly believe in the power of mental health care to transform lives. Based in Springfield, Illinois, we specialize in providing accessible mental health services through innovative telehealth solutions. Our dynamic and supportive environment fosters professional growth, ensuring our counselors have the tools they need to thrive while catering to a diverse client base.
Work EnvironmentThis position offers the unique opportunity to work remotely from your home, allowing for flexible scheduling that accommodates your personal life while meeting client needs. You will connect with clients via a secure, user-friendly telehealth platform, enabling you to conduct effective counseling sessions through video or messaging. With no direct travel requirements, you can devote more time to your practice and client interactions.
Key Responsibilities- Conduct individual counseling sessions with clients using video chat technology to assess and improve their mental health.
- Facilitate open discussions that encourage clients to express their thoughts and feelings, enhancing their self-awareness and insight into personal relationships.
- Actively advocate for clients by helping them identify personal goals and develop actionable plans to achieve them in a supportive and non-judgmental environment.
- Thoroughly evaluate clients' mental health conditions to create and implement personalized treatment plans based on empirical evidence and your clinical expertise.
- Utilize the therapy platform effectively, allowing seamless communication with clients via live sessions and secure messaging.
Our clients comprise screened stable adults with low acuity mental health issues. We ensure that no severe mental health cases enter our system, allowing you to work effectively within your scope of experience. Additionally, we match clients to counselors based on specialty areas and demographic interests, facilitating a tailored approach to therapy.
QualificationsTo qualify for this position, candidates must possess:
- A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
- A current, fully licensed credential to practice independently as a mental health therapist in your state, specifically LMFT, LCPC, or LCSW.
- Strong interpersonal skills, with an empathetic nature towards clients and a commitment to their success.
- Proficient computer skills to navigate telehealth technology effectively.
At least two years of direct counseling experience is required, ideally in teletherapy or remote counseling settings. Additionally, any expertise in specialized therapeutic modalities or special populations will be considered an asset.
Compensation and BenefitsThis role offers a competitive annual salary ranging from USD 90,000 to 104,000, depending on hours worked and client load. Benefits include:
- A generous sign-on bonus upon joining the team.
- Weekly direct deposit for hassle-free payment.
- A monthly healthcare stipend provided for full-time counselors, enhancing your health and wellness.
At Abundant Health Care Counseling Center, we champion continuous learning and professional development. Our comprehensive onboarding process ensures that you can quickly integrate into our team and start seeing clients often within 1-3 days
from your application. Furthermore, our ongoing training and mentorship opportunities enable you to refine your skills and advance in your career.
Beyond competitive pay and comprehensive benefits, why should you consider a career with us? We prioritize your work-life balance through flexible scheduling and provide all necessary administrative support, allowing you to focus on what you do best: helping others. With unlimited referrals and minimal paperwork to manage, you can spend less time on administrative tasks and more time with your clients, leading to improved patient outcomes.
Application InformationIf you are ready to make a meaningful impact in the lives of others while advancing your career in a supportive environment, we encourage you to apply. Please submit your resume and indicate your licensing status along with the states where you are licensed. We look forward to welcoming you to our team at Abundant Health Care Counseling Center!