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Overnight Remote Chat Support Jobs in Springfield, IL

CSC Corptax

Client Success Manager

Springfield, IL · Remote

Client Success Manager Remote-Americas Monday to Friday 9:00 am to 6:00 pm or 10:00 am to 7:00 pm ... the inbound support channel: online case, phone, email, chat, etc. for product and workflow ...

Clarvida

Clinical Supervisor

Springfield, IL · On-site +1

$68K/yr

Occasional evening visits to client homes to support staff. * No weekend work! * Hybrid Workday ... Potential to transition to a more remote setting over time. Does the following apply to you?

Clarvida - Illinois

Clinical Supervisor

Springfield, IL · On-site +1

$68K/yr

Occasional evening visits to client homes to support staff. * No weekend work! * Hybrid Workday ... Potential to transition to a more remote setting over time. Does the following apply to you?

Clarvida - Illinois

Clinical Supervisor

Springfield, IL · On-site +1

$68K/yr

Occasional evening visits to client homes to support staff. * No weekend work! * Hybrid Workday ... Potential to transition to a more remote setting over time. Does the following apply to you?

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All JobsOvernight Remote Chat Support JobsOvernight Remote Chat Support Jobs in Springfield, IL

Overnight Remote Chat Support information

See Springfield, IL salary details

$14

$25

$44

How much do overnight remote chat support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for overnight remote chat support in Springfield, IL is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by Overnight Remote Chat Support agents, and how can they be managed?

Overnight Remote Chat Support agents often encounter challenges such as handling high volumes of customer inquiries with limited escalation options, managing fatigue due to atypical working hours, and maintaining clear communication despite the absence of face-to-face interaction. To manage these challenges, it's important to develop effective time management skills, take scheduled breaks to stay alert, and utilize internal knowledge bases to resolve issues efficiently. Building strong communication habits and staying connected with team leads or colleagues through digital channels can also help ensure a supportive and productive work environment.

What are the key skills and qualifications needed to thrive as an Overnight Remote Chat Support agent, and why are they important?

To thrive as an Overnight Remote Chat Support agent, you need strong written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, help desk software (like Zendesk or Intercom), and CRM systems is typically required. Outstanding problem-solving, patience, and the ability to work independently during off-hours are essential soft skills. These abilities ensure timely, accurate support and customer satisfaction, even during non-traditional hours when resources may be limited.

What are Overnight Remote Chat Support jobs?

Overnight Remote Chat Support jobs involve assisting customers or clients via online chat platforms during nighttime hours. These roles typically require strong written communication skills, the ability to troubleshoot issues, and a reliable internet connection. Employees work remotely, often from home, addressing customer inquiries, resolving problems, and providing information outside of regular business hours. This schedule is ideal for night owls or those needing flexibility. Some positions may require previous customer service experience, but many companies offer on-the-job training.

What is the difference between Overnight Remote Chat Support vs Customer Service Representative?

AspectOvernight Remote Chat SupportCustomer Service Representative
Work HoursPrimarily overnight shifts, 100% remoteDaytime or flexible hours, often in-office or remote
Work EnvironmentRemote, online chat platformIn-office or remote, phone and in-person interactions
Required SkillsExcellent written communication, problem-solving, tech-savvyVerbal communication, customer service skills, multitasking
CertificationsNone typically required, customer service experience preferredCustomer service experience often preferred, sometimes certifications

Overnight Remote Chat Support focuses on online chat assistance during overnight hours, requiring strong written communication and tech skills. Customer Service Representatives handle a broader range of interactions, including phone and in-person support, often during daytime hours. Both roles serve customer needs but differ mainly in work hours, environment, and communication methods.

What are the most commonly searched types of Remote Chat Support jobs in Springfield, IL? The most popular types of Remote Chat Support jobs in Springfield, IL are:
What are popular job titles related to Overnight Remote Chat Support jobs in Springfield, IL? For Overnight Remote Chat Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Overnight Remote Chat Support jobs in Springfield, IL look for? The top searched job categories for Overnight Remote Chat Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Overnight Remote Chat Support jobs? Cities near Springfield, IL with the most Overnight Remote Chat Support job openings:
Overnight Remote Chat Support jobs near you
Infographic showing various Overnight Remote Chat Support job openings in Springfield, IL as of June 2026, with employment types broken down into 88% Full Time, and 12% Temporary. Highlights an 100% Remote job distribution, with an average salary of $53,697 per year, or $25.8 per hour.
NP - Psychiatry job in Springfield IL

NP - Psychiatry job in Springfield IL

Integrated Psychiatric Consultants

Springfield, IL • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

Job description

 
Illinois PMHNP | Tele-Psychiatry, Consult Liaison
Location: Remote
Hours: Full-time, 7pm-7am (7-on/7-off)
Compensation: At or above 50th MGMA %tile 
 
POSITION OVERVIEW:

A hospital network in Illinois has two Psychiatric Mental Health Nurse Practitioner openings in a Consult Liaison role. The opportunity is 100% remote and offers a salary at, above the 50th percentile of MGMA, based on experience. 

  • 7-on/7-off schedule 

  • Tele-psychiatry 

  • 7p-7a, overnight 

  • Low patient volumes 

  • Full-time, salaried position  

  • Comprehensive benefits 

_____________
 
WHY JOIN IPC?
 
Be part of a physician-owned and operated staffing management group working with care settings nationwide.  
 
Our Benefits for Full-time Providers include:
  • Credentialing, licensure, billing, and collections assistance,
  • The ability to change facilities, hours, and roles within IPC's partner organizations,
  • Administrative support for office management, allowing you to focus on your patients,
  • Competitive Medical, Dental, Vision, and 401K with match,
  • Paid malpractice, and more! 
_____________
 
QUALIFICATIONS

  • PMHNP Board Certification or Eligibility.  

  • Active, unrestricted medical license in IL required or ability to obtain.  

  • Active DEA registration or eligibility to obtain.

_____________

ABOUT IPC

Integrated Psychiatric Consultants (IPC) is a physician-owned and operated behavioral health staffing & management group offering end-to-end behavioral health solutions to the needs of organizations across the United States. Our nationwide network of board-certified psychiatrists, psychiatric nurse practitioners, behavioral health clinicians, licensed social workers, and other healthcare providers deliver high quality care to our partner facilities via on-site and telehealth placements. Learn more at https://integrated-pc.com 

TO APPLY: Apply online or via email with CV and cover letter to apply@integrated-pc.com  
 
 

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