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Remote Salesforce Support Jobs in Springfield, IL

Admissions Advisor

Springfield, IL · Remote

$18.75 - $25.25/hr

... Salesforce. * Ensure all enrollment documentation is completed accurately and on time. * Support ... Ensure classroom laptops, technology, and remote-learning systems are functioning properly before ...

New

United States & Canada (Remote) What You'll Do: * Lead annual AMS GTM planning process to include ... Support sales leadership with content preparation for key management reporting needs, including but ...

New

Remote Salesforce Support information

See Springfield, IL salary details

$40.1K

$98K

$153.6K

How much do remote salesforce support jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote salesforce support in Springfield, IL is $97,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $117,900.00 per year, depending on experience, location, and employer.

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are some common challenges faced by professionals in a Remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the key skills and qualifications needed to thrive as a Remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are popular job titles related to Remote Salesforce Support jobs in Springfield, IL? For Remote Salesforce Support jobs in Springfield, IL, the most frequently searched job titles are:
What cities near Springfield, IL are hiring for Remote Salesforce Support jobs? Cities near Springfield, IL with the most Remote Salesforce Support job openings:
Field Sales Representative (ADE) - Travel Req

Field Sales Representative (ADE) - Travel Req

Aston Carter

Springfield, IL • Remote

$26 - $28.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New


Job description

HIRING ASAP! If interested in more information/direct feedback, please reach out to me directly at ghilson@actalentservices. com and attach your resume and contact information.

Below are some details about the position:

  • BENEFITS: YES
  • PAY: Springfield is up to $26-27 an hour, North Chicago is up to 28.50 depending on experience
  • SCHEDULE: Remote when not travelling 4-5 days (local travel)
  • DURATION: 9 month contract with potential for extension

Overview

This is an exciting opportunity to support the launch of a new delivery program in the region. In this role, you will recruit and onboard local businesses into the Delivery Partner program. You’ll work closely with a Field Manager and other team members to prospect, engage, and convert qualified businesses while building strong community relationships.


Key Responsibilities

  • Conduct door-to-door outreach to prospective businesses in targeted markets (up to a 2-hour driving radius)
  • Present and promote the program to generate interest and drive applications
  • Qualify businesses and guide them through the application and vetting process
  • Track lead activity and manage pipeline within Salesforce
  • Support planning and execution of local recruitment events (e.g., lunch-and-learns, town halls, networking events)
  • Collaborate with community partners (Chambers of Commerce, economic development groups, etc.)
  • Import and maintain lead data in Salesforce (including weekly Excel uploads)

Work Environment

  • Territory:
    • Springfield, IL or North Chicago, IL
  • Field-based role:
    • 4–5 days on the road
    • Remaining days work from home

MUST HAVES:

  • 1–2+ years of sales and/or customer service experience
  • Outside/field sales experience required
  • CRM experience required
  • Strong communication and interpersonal skills
  • High level of professionalism, urgency, and enthusiasm for working with others
  • Strong attention to detail and problem-solving skills
  • Tech-savvy with the ability to navigate multiple systems
  • Ability to travel up to 4 hours round trip daily

NICE TO HAVES:

  • Salesforce preferred
  • Experience with sales, negotiation, or customer-facing roles is a plus

Compensation & Benefits

  • Uncapped commission structure:
    • $75 per partner application
    • $150 when partner is “Ready to Launch”
    • $125 after launch + 4 weeks
  • $50/month phone stipend
  • $72.5 per mile reimbursement
  • Eligible for 2 weeks PTO after successful 6-month performance review
Job Type & Location

This is a Contract position based out of Springfield, IL.

Pay and Benefits

The pay range for this position is $26.00 - $28.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 20, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


Aston Carter logo

About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US