In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...
In this role, you'll support clients in understanding their benefit options and ensure they receive ... Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting ...
Sr Sales Executive
Springfield, IL · Remote
$73K - $110K/yr
... OneDrive), Salesforce, Tableau, Power BI, etc. **This is a Remote/Work From Home role** Are you ... to support their life outside of work. From health and wellness benefits, 401(k) savings plan ...
Sr Sales Executive
Springfield, IL · Remote
$73K - $110K/yr
... OneDrive), Salesforce, Tableau, Power BI, etc. **This is a Remote/Work From Home role** Are you ... to support their life outside of work. From health and wellness benefits, 401(k) savings plan ...
Sr Sales Executive
Springfield, IL · On-site +1
$73K - $110K/yr
... OneDrive), Salesforce, Tableau, Power BI, etc. **This is a Remote/Work From Home role** Are you ... to support their life outside of work. From health and wellness benefits, 401(k) savings plan ...
Sr Sales Executive
Springfield, IL · On-site +1
$73K - $110K/yr
... OneDrive), Salesforce, Tableau, Power BI, etc. **This is a Remote/Work From Home role** Are you ... to support their life outside of work. From health and wellness benefits, 401(k) savings plan ...
ECS Account Executive - Public Sector
Springfield, IL · On-site +1
$50.20 - $72.23/hr
... Customer Support Job Designation Remote: Employee is not required to be in or near an office ... Proficient computer application skills, including Salesforce, Microsoft Word, PowerPoint and Excel
ECS Account Executive - Public Sector
Springfield, IL · On-site +1
$50.20 - $72.23/hr
... Customer Support Job Designation Remote: Employee is not required to be in or near an office ... Proficient computer application skills, including Salesforce, Microsoft Word, PowerPoint and Excel
Sales Strategy and Operations Manager
Springfield, IL · Remote
$130K - $160K/yr
United States & Canada (Remote) What You'll Do: * Lead annual AMS GTM planning process to include ... Support sales leadership with content preparation for key management reporting needs, including but ...
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Sales Strategy and Operations Manager
Springfield, IL · Remote
$130K - $160K/yr
United States & Canada (Remote) What You'll Do: * Lead annual AMS GTM planning process to include ... Support sales leadership with content preparation for key management reporting needs, including but ...
Direct Sales Representative - IL
Springfield, IL · On-site +1
$70K - $83K/yr
Remote - Chicagoland Area Salary: $70,000 - $83,000 + Monthly Commissions (untapped) Company: Mark ... Salesforce What We Offer * A base salary annually (depending on qualifications and experience) plus ...
Direct Sales Representative - IL
Springfield, IL · On-site +1
$70K - $83K/yr
Remote - Chicagoland Area Salary: $70,000 - $83,000 + Monthly Commissions (untapped) Company: Mark ... Salesforce What We Offer * A base salary annually (depending on qualifications and experience) plus ...
Remote Salesforce Support information
See Springfield, IL salary details
$40.1K - $50.5K
1% of jobs
$50.5K - $60.8K
6% of jobs
$60.8K - $71.1K
11% of jobs
$75.7K is the 25th percentile. Wages below this are outliers.
$71.1K - $81.4K
16% of jobs
$81.4K - $91.7K
16% of jobs
The median wage is $92.1K / yr.
$91.7K - $102K
15% of jobs
$102K - $112.4K
11% of jobs
$112.6K is the 75th percentile. Wages above this are outliers.
$112.4K - $122.7K
9% of jobs
$122.7K - $133K
7% of jobs
$133K - $143.3K
5% of jobs
$143.3K - $153.6K
3% of jobs
$40.1K
$98K
$153.6K
How much do remote salesforce support jobs pay per year?
As of Aug 8, 2026, the average yearly pay for remote salesforce support in Springfield, IL is $97,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $117,900.00 per year, depending on experience, location, and employer.
What is Remote Salesforce Support?
Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.
What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?
Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.
What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?
| Aspect | Remote Salesforce Support | Remote Salesforce Administrator |
|---|---|---|
| Certifications | Salesforce Support certifications, basic admin skills | Salesforce Admin Certification, advanced admin skills |
| Work Environment | Customer support, troubleshooting, issue resolution | System configuration, user management, process automation |
| Employer & Industry Usage | Customer service teams, CRM support providers | Internal companies, CRM management teams |
| Common Search/Comparison | Yes | Yes |
Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.
What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?
To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.
What are popular job titles related to Remote Salesforce Support jobs in Springfield, IL? For Remote Salesforce Support jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Salesforce Support jobs in Springfield, IL look for? The top searched job categories for Remote Salesforce Support jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Salesforce Support jobs? Cities near Springfield, IL with the most Remote Salesforce Support job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 13 days ago
Job description
In this role, you’ll support clients in understanding their benefit options and ensure they receive an exceptional experience from start to finish. This position focuses on client support, benefits guidance, and clear communication in a fully remote environment.
-Serve as a primary point of contact for clients regarding their employee benefits -Explain benefit options including health, dental, vision, life, and supplemental plans in a clear, easy-to-understand way -Recommend solutions tailored to clients’ needs and help them make informed decisions -Host virtual meetings to review benefits, plan updates, and enhancements -Build strong client relationships and identify opportunities to expand the services they use -Provide responsive support to ensure a smooth and positive client experience -Collaborate with internal teams to ensure accurate information and timely responses - Act as the main point of contact for clients regarding their employee benefits, including health, dental, vision, life, disability, and retirement plans. - Help clients understand their benefit options, explain costs and features, and recommend solutions tailored to their organizational goals. - Lead individual client onboarding, ensuring smooth plan setup and seamless enrollment - Stay up to date on benefits offerings, company processes, and industry trends
-Strong communication and presentation skills—you can explain complex information clearly -Comfortable speaking with clients via phone and video (Zoom) -Organized and detail-oriented, able to manage multiple client needs -Basic experience with CRM systems or willingness to learn (e.g., Salesforce, Ease, Gusto) -Self-motivated and able to work independently in a remote setting -Positive attitude and willingness to learn