ZipRecruiter

Log In

2

Remote Chat Email Jobs in Springfield, IL (NOW HIRING)

Clarvida - Illinois

Clinical Supervisor

Springfield, IL · On-site +1

Potential to transition to a more remote setting over time. Does the following apply to you ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

Clarvida - Illinois

Clinical Supervisor

Springfield, IL · On-site +1

$68K/yr

Potential to transition to a more remote setting over time. Does the following apply to you ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

Clarvida - Illinois

Clinical Supervisor

Springfield, IL · On-site +1

$68K/yr

Potential to transition to a more remote setting over time. Does the following apply to you ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

Clarvida

Clinical Supervisor

Springfield, IL · On-site +1

$68K/yr

Potential to transition to a more remote setting over time. Does the following apply to you ... email address. Clarvida recruiters will never charge application fees, conduct interviews via chat ...

CSC Corptax

Client Success Manager

Springfield, IL · Remote

Client Success Manager Remote-Americas Monday to Friday 9:00 am to 6:00 pm or 10:00 am to 7:00 pm ... online case, phone, email, chat, etc. for product and workflow questions. This role will ...

All JobsChat Email JobsRemote Chat Email JobsRemote Chat Email Jobs in Springfield, IL

Remote Chat Email information

See Springfield, IL salary details

$70.9K

$101.8K

$144.2K

How much do remote chat email jobs pay per year?

As of Jul 17, 2026, the average yearly pay for remote chat email in Springfield, IL is $101,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,300.00 and $123,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Chat Email Support Specialists, and how can they be managed?

Remote Chat Email Support Specialists often face challenges such as managing high volumes of inquiries, maintaining clear and empathetic communication without face-to-face interaction, and adapting to various customer personalities and issues. Staying organized with ticketing systems, using templates for common queries, and actively participating in team meetings can help manage workload and improve response quality. Continuous learning about company products and regular feedback sessions with the team also contribute to personal growth and better customer support.

What are remote chat and email jobs?

Remote chat and email jobs are customer service or support positions that allow employees to assist customers via online chat platforms or through email communication, all while working from home or any remote location. These roles typically involve responding to customer inquiries, resolving issues, providing product information, and ensuring customer satisfaction without the need for phone calls. They are popular among individuals seeking flexible work arrangements and those who prefer written communication over verbal interaction.

What is the difference between Remote Chat Email vs Remote Customer Support?

AspectRemote Chat EmailRemote Customer Support
Primary RoleHandling customer inquiries via chat and emailAssisting customers through various channels including phone, chat, and email
Required SkillsExcellent written communication, problem-solving, tech-savvyStrong communication, multitasking, technical knowledge
Work EnvironmentRemote, digital platforms, flexible hoursRemote or hybrid, customer service platforms, flexible hours
Common CertificationsNone mandatory, but customer service or communication courses helpfulCustomer service certifications beneficial

Remote Chat Email roles focus primarily on written communication via chat and email, often requiring quick responses and technical proficiency. Remote Customer Support roles may include a broader range of communication channels, including phone support, and often demand more diverse technical knowledge. Both roles are remote-friendly and industry-standard, but Remote Chat Email positions are more specialized in written digital communication.

What are the key skills and qualifications needed to thrive as a Remote Chat Email Support Specialist, and why are they important?

To thrive as a Remote Chat Email Support Specialist, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Salesforce, and basic computer proficiency are typically required. Patience, problem-solving abilities, and a customer-centric attitude help you stand out in this role. These skills ensure efficient, accurate, and empathetic customer support, which is vital for maintaining customer satisfaction and loyalty in a remote environment.
What are popular job titles related to Remote Chat Email jobs in Springfield, IL? For Remote Chat Email jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat Email jobs in Springfield, IL look for? The top searched job categories for Remote Chat Email jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Chat Email jobs? Cities near Springfield, IL with the most Remote Chat Email job openings:
Remote Chat Email jobs near you
Infographic showing various Remote Chat Email job openings in Springfield, IL as of July 2026, with employment types broken down into 57% Full Time, 13% Part Time, 1% Temporary, and 29% Contract. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution, with an average salary of $101,836 per year, or $49 per hour.

Clinical Supervisor

Clarvida - Illinois

Springfield, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

About this role


As our Clinical Supervisor, you will provide hands on leadership, supervision, and support to our clinical staff.  In this role you will act as a representative of Clarvida when participating in interventions, court hearings, and school/community meetings.  You will also review client charts to ensure quality service delivery and accurate treatment plans are in place, in addition to addressing complaints and resolving problems.  This position offers the opportunity to provide direct counseling to an assigned caseload and leadership experience within the team.  This opportunity requires on-call availability on a rotating schedule.

 

Perks of this role:

 

  • Starting Salary: $68,000 per year, with potential increases based on experience.
  • Hours: Monday to Friday, with flexible shifts of 9 AM - 5 PM or 10 AM - 6 PM.
  • Occasional evening visits to client homes to support staff.
  • No weekend work!
  • Hybrid Workday: Mornings are virtual to allow for paperwork completion.
  • Future Opportunities: Potential to transition to a more remote setting over time.

 

Does the following apply to you?

  • Licensed as an LCSW or LCPC in the state of IL; or willing and able to become licensed within six (6) months of hire
  • Minimum of one (1) year of direct experience providing services to children/adolescents and families in a therapeutic environment
  • Valid State Driver’s License and automobile insurance.
    • If relocating to Illinois – IL driver’s license MUST be obtained within thirty (30) days of hire
What we offer: 
 
Full Time Employees:  
 
  • Paid vacation days that increase with tenure
  • Separate sick leave that rolls over each year
  • up to 10 Paid holidays*
  • Medical, Dental, Vision benefit plan options
  • Employee Assistance program
  • DailyPay- Access to your daily earnings without waiting for payday*
  • Training, Development and Continuing Education Credits for licensure requirements
All Employees: 
  • 401K
  • Free licensure supervision
  • Pet Insurance
  • Perks @Clarvida - national discounts on shopping, travel, Verizon, and entertainment
  • Mileage reimbursement*
  • Cellphone stipend*
 
If you're #readytowork we are #readytohire!
 
*benefit option varies by State/County 
 
Not the job you’re looking for? 
 
Clarvida has a variety of positions in various locations; please go to
https://www.clarvida.com/working-at-clarvida  
 
To Learn More About Us: 
 
Clarvida @ http://www.clarvida.com/mission-vision-and-values/  
 
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. 
We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address or a personal LinkedIn account that is associated with a Clarvida.com email address. Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or extend job offers without a thorough recruitment process.