<p><strong><span data-contrast="auto">Real people. Real service.</span></strong></p>
<p><span data-contrast="auto">Atโฏ</span><a href="https://www.supplyhouse.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SupplyHouse.com</span></span></a><span data-contrast="auto">, we value every individual team member and cultivate a community where people come first. Led by our core values of </span><strong><span data-contrast="auto">G</span></strong><span data-contrast="auto">enerosity, </span><strong><span data-contrast="auto">R</span></strong><span data-contrast="auto">espect, </span><strong><span data-contrast="auto">I</span></strong><span data-contrast="auto">nnovation, </span><strong><span data-contrast="auto">T</span></strong><span data-contrast="auto">eamwork, and GRIT, weโre dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential.
As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.</span></p>
<p><span data-contrast="auto"><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe></span></p>
<p><span data-contrast="auto">Through an Employer of Record (EOR), we are looking for a new <strong>Technical Product Manager</strong></span><span data-contrast="auto"> in India to join our growing Product Team. This individual will report into our Product Management Team Lead </span>and drive product launches for customer-facing solutions that enhance brand loyalty, retention, and revenue across our website and app. If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, weโd love to hear from you! </p>
<p><strong><span data-contrast="auto">Role Type:โฏ</span></strong><span data-contrast="auto">Full-Time</span></p>
<p><strong><span data-contrast="auto">Location:โฏ</span></strong><span data-contrast="auto">Remoteโฏfrom India</span></p>
<p><strong><span data-contrast="auto">Schedule: </span></strong><span data-contrast="auto">Monday through Friday, 4:00 a.m.
โ 1:00 p.m. U.S. Eastern Time / 1:30 p.m.
โ 10:30 p.m. Indian Standard Time to ensure effective collaboration</span></p>
<p><strong>Base Salary:</strong> $37,000 - $46,000 USD per year</p>
<p><strong><span data-contrast="auto">Responsibilities:</span></strong></p>
<ul>
<li>Manage complex system integrations by overseeing third-party integrations. Understand how data flows between systems and ensure changes to one part of the platform do not create downstream issues in another.</li>
<li>Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals.</li>
<li>Collaborate on the strategy, discovery, and execution of initiatives involving complex system integrations, enhancements, and customer-facing features.</li>
<li>Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and technical documentation within JIRA and Confluence.</li>
<li>Facilitate Agile ceremonies such as standups, backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time.</li>
<li>Balance technical debt, new capabilities, and operational improvements.</li>
<li>Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met.</li>
<li>Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives.</li>
<li>Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices.</li>
<li>Lead UAT planning and execution to ensure product quality across projects and releases.</li>
<li>Support end-to-end testing, QA, and validation for technical implementations and system integrations.</li>
<li>Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch.</li>
<li>Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization.
Translate technical concepts into clear, actionable language for non-technical stakeholders across Engineering, QA, Finance, Operations, Customer Service, and Marketing, adapting your communication style to the audience and ensure all teams are aligned on priorities and impact.</li>
<li>Identify and communicate problems affecting the team and proactively propose and implement solutions.</li>
<li>Develop a deep understanding of the end-to-end order lifecycle, including payments, inventory, fulfilment, shipping, and returns and ensure platform decisions reflect the operational and financial impact of changes across the business.</li>
<li>Work with data to validate outcomes Use data tools (SQL, BigQuery, or similar) to validate requirements, verify outcomes, and support evidence-based decision making. Comfortable creating, reading and interpreting API specs, technical documentation, and system diagrams.</li>
<li>Use AI tools in a product context, whether for product discovery, troubleshooting system issues, analyzing data, or accelerating day-to-day workflows.</li>
</ul>
<p><strong><span data-contrast="auto">Requirements:</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li>Bachelorโs degree in one of the following or associated majors: Business, Economics, Computer Science, Information Systems, Engineering, or equivalent professional experience.</li>
<li>6+ years of professional experience with 3+ years in a product or technical role focused on software development and system integrations in an eCommerce setting with a proven track record of delivering complex, cross-functional initiatives on time and within scope, while demonstrating good judgment in resolving escalated and complex issues.</li>
<li>Understanding of full stack development technologies and frameworks, including JavaScript, React, Node.js, Java, Spring Boot, or similar.</li>
<li>Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence, and Agile/Scrum methodologies.</li>
<li>A natural curiosity for AI tools and demonstrated experience using them in a product context, whether for product discovery, troubleshooting system issues, analyzing data, or accelerating day-to-day workflows.</li>
<li>Hands-on experience working with Developers and IT teams, including writing technical requirements and participating in technical discussions (e.g., APIs, data models, architecture).</li>
<li>Cloud deployment experience with one or more major platforms such as Google Cloud Platform, AWS, or Azure.</li>
<li>Ability to work on assignments of diverse and complex scope, identifying solutions to unfamiliar problems with minimal guidance.</li>
<li>Awareness of how monolith and microservice systems coexist and impact each other and an appreciation of how platform changes impact customer experience, operations, and finance.</li>
<li>Established effective working relationships with senior leadership both internally and externally.</li>
<li><span data-contrast="auto">Exceptional written and verbal communication skills in English, with the ability to translate complex technical concepts for non-technical audiences.</span></li>
</ul>
<p><strong><span data-contrast="auto">Preferred Qualifications:</span></strong></p>
<ul>
<li>Familiarity with enterprise systems such as Warehouse Management Systems, ERP, CRM, or similar platforms, and experience integrating these systems.</li>
<li>Certified CSPO, SAFe, or other relevant product/technical certifications, plus Cloud certifications (e.g., AWS Solutions Architect, Google Cloud Professional, Azure Fundamentals).</li>
</ul>
<p><strong><span data-contrast="auto">Why work with us:</span></strong><span data-contrast="auto">โฏ</span><span data-ccp-props="{"134233279":true,"201341983":0,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1"><strong><span data-contrast="auto">We have awesome benefits </span></strong><span data-contrast="auto">โ We offer a wide variety of benefits to help support you and your loved ones. These include:</span>
<ul>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1">Comprehensive and affordable medical, dental, vision, and life insurance options</li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1">Competitive Provident Fund contributions</li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1">Paid time off and holidays</li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1">Mental health support and wellbeing program</li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1">Company-provided equipment and one-time $250 USD work from home stipend</li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1">$750 USD annual professional development budget</li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1">Company rewards and recognition program</li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1">And more!</li>
</ul>
</li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="42" data-list-defn-props="{"...