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Remote Support Jobs in Madison, WI (NOW HIRING)

System One

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting ...

System One

ServiceNow IRM Developer (remote)

Arlington, WI · Remote

$55.25 - $76/hr

Remote - offsite Responsibilities * Design, develop, and implement ServiceNow IRM solutions ... Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting ...

EnsoData

Customer Success Support Specialist

Madison, WI · On-site +1

$25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to work collaboratively in a remote and cross-functional environment Preferred ... Experience in medical device support, or healthcare operations * Experience working within a ...

Talkiatry

Psychiatrist (Remote)

Madison, WI · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Talkiatry

Psychiatrist (Remote)

Janesville, WI · Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

Urrly

Telehealth Nurse Practitioner (Remote)

Madison, WI · Remote

$600 - $720/hr

Our client is a fast-growing healthcare organization supporting Medicare and Medicaid populations ... Fully remote work no commute * Consistent visit flow and structured workflows * Clear documentation ...

Danaher

Inside Sales Representative (REMOTE)

Madison, WI · On-site +1

$33.65 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fully remote role. In this role, you will have the opportunity to: * Own full-cycle sales for ... Collaborate with technical sales to support technical qualification and deliver modality-based ...

Danaher

Inside Sales Representative (REMOTE)

Madison, WI · On-site +1

$33.65 - $43.27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... fully remote role. In this role, you will have the opportunity to: * Own full-cycle sales for ... Collaborate with technical sales to support technical qualification and deliver modality-based ...

Danaher

Sales Specialist - Digital Pathology

Madison, WI · Remote

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

S.-based and fully remote, supporting Wisconsin, Minnesota, Kansas, and the Dakotas . In this role, you will have the opportunity to: * Achieve annual product sales goals set for the territory while ...

Roberts Career Insurance Group

Be Seen First

Sales/Client Relations Specialist (FULLY REMOTE)

Madison, WI · Remote

$62K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

You will continue to support and service them over time, helping them navigate changes and making sure they remain protected and satisfied with their coverage. This is a fully remote and commission ...

Talkiatry

Remote Therapist - Wisconsin

Madison, WI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

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Showing results 21-40

All JobsSupport JobsRemote Support JobsRemote Support Jobs in Madison, WI

Remote Support information

See Madison, WI salary details

$14

$26

$45

How much do remote support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote support in Madison, WI is $26.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $28.56 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs

What are the most commonly searched types of Support jobs in Madison, WI?

The most popular types of Support jobs in Madison, WI are:

What are popular job titles related to Remote Support jobs in Madison, WI?

For Remote Support jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Madison, WI look for?

The top searched job categories for Remote Support jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote Support jobs?

Cities near Madison, WI with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,592 per year, or $26.2 per hour.

ServiceNow IRM Developer (remote)

System One

Arlington, WI • Remote

$55.25 - $76/hr

Contractor

Re-posted 16 hours ago

Job description

Job Title: ServiceNow IRM Developer (remote) Location: Remote Type: Contract Contractor Work Model: Remote – offsite

Responsibilities

  • Design, develop, and implement ServiceNow IRM solutions—including custom applications, workflows, forms, UI policies, business rules, and integrations—ensuring alignment with business and technical requirements.
  • Configure and maintain ServiceNow modules, primarily IRM, following best practices for maintainability and performance.
  • Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches.
  • Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting, root cause analysis, and system optimization.
  • Develop and support integrations with enterprise systems (e.g., Azure AD, HR, ERP, monitoring tools) using REST, SOAP, APIs, and IntegrationHub, ensuring secure data exchange.
  • Ensure compliance by participating in code reviews, maintaining version control, ensuring security/privacy compliance, and contributing to technical documentation.
  • Build and maintain custom capabilities utilizing the Audit Management component of IRM.
  • Use JavaScript to develop integrations, business rules, and other components to meet client objectives.
  • Work with client base to develop and configure user interface components to meet client needs.
Requirements
  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • 3–5+ years of ServiceNow development or technical consulting experience.
  • Proven experience delivering at least one full-cycle ServiceNow implementation.
  • Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture.
  • Experience with Flow Designer, IntegrationHub, and Service Portal development.
  • Proven experience with UI Builder and Workspace configuration/manipulation.
  • Hands-on experience with ServiceNow integrations and API-based data exchange.
  • Familiarity with Agile delivery (Scrum or SAFe).
  • Strong understanding of ITIL and enterprise service management practices.
  • Excellent problem-solving and debugging skills.
  • Strong communication and client-facing presentation abilities.

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