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Remote Chat Support Intern Jobs in Madison, WI (NOW HIRING)

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Remote Customer Service Specialist

Madison, WI · On-site +1

$17.25 - $22.75/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Chat Support Intern information

See Madison, WI salary details

$8

$17

$24

How much do remote chat support intern jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote chat support intern in Madison, WI is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.38 per hour, depending on experience, location, and employer.

What is a remote chat support intern?

A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.

What are the key skills and qualifications needed to thrive as a remote chat support intern?

To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.

What are some common challenges faced by remote chat support interns and how can they be managed?

Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.

What are the most commonly searched types of Remote Chat Support jobs in Madison, WI?

The most popular types of Remote Chat Support jobs in Madison, WI are:

What are popular job titles related to Remote Chat Support Intern jobs in Madison, WI?

For Remote Chat Support Intern jobs in Madison, WI, the most frequently searched job titles are:

What cities near Madison, WI are hiring for Remote Chat Support Intern jobs?

Cities near Madison, WI with the most Remote Chat Support Intern job openings:

Media Intern - Learning Engineering Group

University of Wisconsin Madison

Madison, WI • On-site, Remote

$14/hr

Full-time, Internship

Posted 11 days ago


University Of Wisconsin-Madison rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

130th of 627 rated colleges and universities


Job description

Media Intern - Learning Engineering Group
Job No: 511964
Division/Organization: Division of Continuing Studies
Department: Academic Affairs & Programs
Job Type: UW Student Jobs
Remote Eligbility: Partially Remote
Location: Madison, WI
Salary/Wage Range or Lump Sum: $14.00
Job Categories: Digital Technology, Communications, Broadcasting, and Media Arts
Department Overview:
The Division of Continuing Studies supports the mission of the University of Wisconsin-Madison and the spirit of the Wisconsin Idea by providing access to educational resources to nontraditional students, lifelong learners, and the community.
Anticipated Start Date:
09/15/26
Anticipated End Date (If Applicable):
Remote Work Eligibility Detail:
Partially Remote
Anticipated Hours Per Week:
Minimum: 10 Maximum: 10
Schedule:
10 hr/week. Ideally hybrid with the ability to be on site for in-studio work as well as the option to work remotely for appropriate tasks such as editing.
Salary/Wage Range/Lump Sum:
Minimum: $14.00 Maximum: $14.00
Number of Positions:
1
Qualifications:
• Currently enrolled as a student majoring in a relevant field such as Communication Arts, Radio/TV/Film, Photography, Graphic Design, or a related discipline.
• Strong passion for media production and a desire to expand skills in video, photography, and multimedia content creation.
• Familiarity with video editing software.
• Basic knowledge of video and audio equipment and their operation in a studio setting.
• Excellent communication, teamwork, and problem-solving skills.
• Ability to manage time efficiently, meet deadlines, and adapt to a dynamic studio environment.
• Creativity and attention to detail.
Knowledge, Skills & Abilities:
Interns will have the opportunity to leave the experience with a Digital Portfolio/Reel of their work. This may include:
• Testimonial/lecture recordings in the studio (i.e. talking head)
• Green screen (chroma key) editing
• Key frame animations/effects (i.e. blurred wings)
• Closed captioning
• B-roll (i.e. campus, interior/exterior footage)
• Photography stills (i.e. headshots, subject and landscape)
Position Summary/Job Duties:
Assist in Video Production:
• Collaborate with the production team in planning and executing video shoots.
• Operate cameras, lighting equipment, and audio devices during video recording sessions.
• Assist with setting up studio space.
• Ensure all equipment is properly maintained and organized.
Editing and Post-Production:
• Edit and assemble video footage using video editing software (e.g., Adobe Premiere Pro).
• Enhance video and audio quality, add graphics, text, and effects as needed.
• Contribute to the development of engaging and informative multimedia content.
Qualifications:
• Currently enrolled as a student majoring in a relevant field such as Communication Arts, Radio/TV/Film, Photography, Graphic Design, or a related discipline.
• Strong passion for media production and a desire to expand skills in video, photography, and multimedia content creation.
• Familiarity with video editing software.
• Basic knowledge of video and audio equipment and their operation in a studio setting.
• Excellent communication, teamwork, and problem-solving skills.
• Ability to manage time efficiently, meet deadlines, and adapt to a dynamic studio environment.
• Creativity and attention to detail.
Physical Demands:
N/A
Institutional Statements:
Equal Employment Opportunity Statement:
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement:
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/
Advertised: August 19, 2026 09:00 AM Central Daylight Time
Applications close: September 11, 2026 11:55 PM Central Daylight Time
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About University of Wisconsin

Sourced by ZipRecruiter

The University of Wisconsin, based in Madison, WI, US, functions in the educational industry and is a renowned and respected institution for higher education. Its official website is wisc.edu. Established in 1848, this public research university is recognized globally for its innovative approach to education, research, creativity, and public service. It embodies a strong commitment to academic freedom and academic excellence. As a major contributor to the Wisconsin Idea, it aims to accomplish its mission of generating well-rounded individuals who will contribute substantially to society, the local community, and the global economy.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Madison, WI, US

Year founded

2005