Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... UWEP supports the digital department by ensuring an overall positive user experience and user ...
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... UWEP supports the digital department by ensuring an overall positive user experience and user ...
Remote Chat Support Intern information
See Madison, WI salary details
$8.96 - $10.37
3% of jobs
$10.37 - $11.78
3% of jobs
$11.78 - $13.19
3% of jobs
$13.19 - $14.60
9% of jobs
$15.06 is the 25th percentile. Wages below this are outliers.
$14.60 - $16.01
21% of jobs
The median wage is $16.60 / hr.
$16.01 - $17.42
26% of jobs
$18.53 is the 75th percentile. Wages above this are outliers.
$17.42 - $18.83
13% of jobs
$18.83 - $20.24
12% of jobs
$20.24 - $21.65
4% of jobs
$21.65 - $23.05
3% of jobs
$23.05 - $24.46
3% of jobs
$8
$17
$24
How much do remote chat support intern jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for remote chat support intern in Madison, WI is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.38 per hour, depending on experience, location, and employer.
What are some common challenges faced by remote chat support interns and how can they be managed?
Remote Chat Support Interns often encounter challenges such as managing multiple chat conversations simultaneously, maintaining clear communication without visual cues, and handling difficult customer interactions. To overcome these, it's crucial to develop strong multitasking skills, use canned responses effectively for efficiency, and practice empathy and patience in all communications. Regular feedback from supervisors and collaborating with experienced team members can also help interns quickly adapt and grow in the role.
What are the key skills and qualifications needed to thrive as a remote chat support intern?
To thrive as a Remote Chat Support Intern, you need excellent written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and helpdesk software is often required. Strong problem-solving abilities, patience, and a customer-focused attitude are essential soft skills for this role. These skills ensure efficient, accurate, and positive customer interactions, which are critical for maintaining client satisfaction and company reputation.
What is a remote chat support intern?
A Remote Chat Support Intern is an entry-level position where individuals provide customer service and assistance through online chat platforms. Interns typically respond to customer inquiries, help resolve issues, and provide information about products or services—all from a remote location. This role helps interns develop communication, problem-solving, and technical skills while gaining experience in a customer support environment. It’s often a paid or unpaid internship that serves as a stepping stone to more advanced roles in customer service or related fields.
What are the most commonly searched types of Remote Chat Support jobs in Madison, WI? The most popular types of Remote Chat Support jobs in Madison, WI are:
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Internship
Re-posted 18 days ago
Job description
Job Title: Digital Services UWEP Position Type: Internship - For College Credit Hours Only Semester: Fall 2025 Location: Remote
Overview of the United Soccer League (USL)The United Soccer League (USL) is the heartbeat of American soccer. Impacting more than 200 communities across the United States, the USL is the first and only soccer organization in the United States to build a youth-to-professional pathway for both men and women within one ecosystem. That structure includes three professional leagues: Gainbridge Super League (women), USL Championship (men), and USL League One (men); two pre-professional leagues: USL League Two (men) and the USL W League (women); and two youth platforms: USL Academy and USL Youth.
Authentic, vital, and exciting, the USL is dedicated to providing an inclusive and memorable soccer experience for players, fans, and communities across our growing "soccer nation."
Program Purpose
Under the direction and guidance of USL Executives and Leaders (mentors), the USL Work Experience Program (UWEP) provides students with the unique opportunity to gain practical sport management experience in a professional sports league setting. By working on various strategic projects and initiatives, UWEP participants will gain hands on experience with league staff as well as member teams.
Participants are tasked with and responsible for partnering within a specialized department but will interact with all league departments across the organization including business development, digital, club services, analytics, and more; with the ultimate goal of providing students with well-rounded practical work experience in sports.
Position Purpose
Under the direction of the USL Digital Services team, the Digital Services UWEP supports the digital department by ensuring an overall positive user experience and user interface for 7 league websites and the 70+ club sites within the USL Digital Network. The Participant will assume an integral role in the placement of content for all league sites as well as the enforcement of league guidelines across the network.
Duties and Responsibilities
Specific duties include, but are not limited to:
- Assist with the monitoring of club websites to ensure compliance with league guidelines.
- Work alongside the Digital Services team to generate and organize statistical, team and player-specific pages within the USL website platform.
- Activate sponsors and digital campaigns on the USL Digital Network on behalf of partners. Also, identify opportunities for further partner integration on the websites and apps.
- Update internal website pages with roster, schedule, and information changes.
- Assist with the communication of player, team and match information to the league’s Official Data Provider.
- Execute on-page and on-site SEO best practices as directed.
- Develop ideas for content and layout on the official sites of USL League Two and USL Youth.
- Act in a quality assurance role to ensure a uniform display and maintain functionality.
- Utilize HTML and CSS to create page elements for league sites.
- Work with other areas of the business – communications, marketing, analytics etc. – to accomplish their web goals.
- Assist other departments and operational areas as requested to provide a well-rounded overview of working in sports.
Qualifications
- Participants must be working towards a bachelor’s or master’s degree in a related field and/or training and must certify that they are able to receive college course credit from an accredited college or university for their participation.
- Solid computer skills and proficiency with MS Word, Excel, PowerPoint, Outlook are a must.
- Excellent verbal and written communication skills are required.
- Positive attitude and strong work ethic are a must. Must have a “team-first” mentality with an eagerness to learn.
- Should be extremely organized and detail oriented, with a focus on quality and consistency.
- While completing the USL Work Experience Program remotely, participants must have access to a computer or laptop with reliable internet connection.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
About United Soccer Leagues
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