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Remote Student Success Coach Jobs (NOW HIRING)

Stepful

Student Success Program Manager

$63K - $74K/yr

... of coaches and instructors who support post-program career searches for students. This is a role ... This full-time, remote role reports to the Manager of Instructional Quality & Operations. What you ...

T3 Advisory, LLC

Be Seen First

Associate - Student Success & Institutional Transformation

Boston, MA · Remote

$75K/yr

Associate, Student Success & Institutional Transformation Organization: T3 Advisory Location ... Remote (U.S.-based, estimated 15-20% travel) Type: Full-Time, Salaried Compensation: $75,000 base ...

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... We invest in your success from day one. * Prof e ssiona l Gr o wth : Sharpen your communication ...

Think Academy US

Student Advisor

San Jose, CA · Remote

$25/hr

Remote Intended Start Date: ASAP Who We Are: Think Academy US (www.TheThinkAcademy.com), a 100 ... We invest in your success from day one. * Prof e ssiona l Gr o wth : Sharpen your communication ...

Springboard

Remote (LATAM, the United States, India) Type: Full-Time About Springboard Springboard is an ... Coach students on time management, study habits, and staying accountable * Proactively reach out to ...

The Pennsylvania State University

$15 - $19/hr

For additional information on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS The Assistant/Associate Director for Graduate Student Success and Community ...

Break Through Tech

AI Coach

Manhattan, NY · Remote

$35/hr

... the success and well-being of undergraduate students from all lived experiences * Ability to ... This is a part-time, remote, temporary position beginning on August 3, 2026 and ending on December ...

Talent Voyager

Customer Success Manager

Tampa, FL · Remote

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing ... Location: Tampa, Florida -- Rocky Point area (the company is open to both hybrid and remote ...

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Remote Student Success Coach information

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$20.5K

$44.8K

$64K

How much do remote student success coach jobs pay per year?

As of Jul 22, 2026, the average yearly pay for remote student success coach in the United States is $44,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $52,000.00 per year, depending on experience, location, and employer.

What is a Remote Student Success Coach job?

A Remote Student Success Coach provides guidance and support to students to help them achieve their academic and personal goals. They work virtually to assist with study strategies, time management, motivation, and overcoming challenges. Coaches may communicate through video calls, emails, or messaging platforms to offer personalized advice and accountability. Their role is to empower students to succeed by fostering self-confidence and resilience.

What are the key skills and qualifications needed to thrive in the Remote Student Success Coach position, and why are they important?

To thrive as a Remote Student Success Coach, you typically need a background in education, counseling, or student services, combined with experience in mentoring or academic support. Familiarity with virtual communication platforms, learning management systems (LMS), and basic data tracking software is often required. Strong interpersonal skills, active listening, empathy, and the ability to motivate and guide students are crucial for this role. These abilities enable coaches to effectively support student retention, engagement, and achievement in a remote learning environment.

What are some common challenges Remote Student Success Coaches face, and how are they addressed?

Remote Student Success Coaches often encounter challenges such as maintaining student engagement, addressing diverse learning needs, and building rapport without in-person interactions. To address these, coaches use a variety of communication tools—like video calls, chats, and emails—and employ proactive outreach strategies to stay connected with students. They also receive ongoing training in virtual advising and academic coaching best practices, allowing them to adapt their approaches to individual students. Collaboration with faculty and student support teams is frequent, ensuring a comprehensive support network for students’ academic success.

More about Remote Student Success Coach jobs
What cities are hiring for Remote Student Success Coach jobs? Cities with the most Remote Student Success Coach job openings:
What are the most commonly searched types of Student Success Coach jobs? The most popular types of Student Success Coach jobs are:
What states have the most Remote Student Success Coach jobs? States with the most job openings for Remote Student Success Coach jobs include:
What job categories do people searching Remote Student Success Coach jobs look for? The top searched job categories for Remote Student Success Coach jobs are:
Remote Student Success Coach jobs near you
Infographic showing various Remote Student Success Coach job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,828 per year, or $21.6 per hour.
Student Success Program Manager

Student Success Program Manager

Stepful

Remote

$63K - $74K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

About Stepful:
Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners-regardless of background or circumstance-launch high-demand healthcare careers.
In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. Our graduates, including Medical Assistants, Pharmacy Technicians, Nurses, and more, form the talent pipelines at major employers like CVS, NY-Presbyterian, HCA, Providence, and Walgreens.
Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.
We're improving access to quality healthcare for everyone, everywhere, and improving access to healthcare careers for those who need them most.
Our values:
We credit much of our success to our exceptional team. We're looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:
  • Care first: We do whatever it takes for our students to succeed.
  • Learn quickly: We test, learn with data, and iterate.
  • Build together: We win when we rely on each other.
  • Own it: We show up, take initiative, and show pride.

The opportunity:
Stepful is one of the fastest-growing healthcare education platforms in the country, training allied health workers at scale across 12+ certificate programs - CMA, Phlebotomy, PCT, PHT, and more. Our programs run on a tight, high-stakes rhythm: the right instructor, in the right class, at the right time, every single cohort.
We're looking for a Student Success Program Manager to join our operations team in a hybrid role that evolves as you grow with us. You'll start in a coverage capacity while a team member is on a planned leave, owning the instructor-facing logistics that keep our certificate programs running - scheduling, sub coverage, invoice operations, and cohort setup across 90+ instructors. Once that coverage period wraps, you'll transition into a program management role, coordinating and leading a network of coaches and instructors who support post-program career searches for students.
This is a role for someone who thrives in operational complexity, moves quickly through ambiguity, and genuinely cares about the students on the other side of the work.
This full-time, remote role reports to the Manager of Instructional Quality & Operations.
What you'll do:
Phase 1: Cohort Logistics (first 6-8 weeks)
You'll begin in a coverage capacity while a team member is on a planned leave, owning the instructor-facing logistics that keep our certificate programs running. This is real operational ownership - not a shadow role - and sets you up with deep program context before you transition into the coach-facing work.
  • Own instructor scheduling across 90+ instructors and active certificate programs, ensuring every cohort has the right instructor at the right time
  • Coordinate sub coverage when instructors are unavailable, maintaining continuity for students
  • Handle invoice operations - reviewing, processing, and tracking instructor invoices accurately and on time
  • Own cohort setup operations, ensuring every program is configured and ready to launch without friction
  • Serve as the operational point of contact for instructors, fielding questions and resolving scheduling issues as they arise

Phase 2: Student Coach Program Management
  • Coordinate and support a network of 1099 coaches who provide first-line support to Stepful students
  • Lead onboarding of new coaches and drive continuous improvement and best practice sharing to ensure communication reflects Stepful's supportive tone
  • Meet weekly 1:1 with coaches to review student load, provide actionable feedback, and support their development
  • Assess coach quality and provide constructive guidance on how they can best support students
  • Track student, cohort, and partner-level outcomes - including retention, graduation, certification, externship placement, and job placement rates
  • Run weekly or biweekly cohort-specific task force meetings to assess progress and hit success metrics
  • Proactively maintain data and reports to support the client success team
  • Communicate with enterprise partners on student progress

What you'll bring:
  • 3+ years in operations, program coordination, or workforce/staffing operations
  • Experience managing scheduling across a distributed workforce - instructors, contractors, tutors, or shift workers
  • Strong tool-builder in Google Sheets and/or Airtable. Ability to use Claude CoWork is strongly preferred
  • Ability to work closely with the hiring manager during a fast-moving leave coverage period, including multiple weekly check-ins and operational planning sessions
  • Excellent async communicator who can coordinate across multiple teams using Slack
  • Comfortable operating with SOPs in hand but limited ramp time - this role starts fast
  • Healthcare or education workforce experience is a plus, not required.
  • Start-up experience is a plus, not required
  • Willingness and ability to work a EST time zone schedule, Monday through Friday

Interview Process:
  • Introductory call with a Talent Acquisition team member
  • Take-Home Assignment
  • Assignment Review & Interview with Hiring Manager
  • Virtual Panel Interview

Benefits and Compensation:
  • Meaningful Equity Stake
  • Subsidized Medical, Dental, and Vision insurance plan options
  • 401(k)
  • FSA, HSA and commuter benefits
  • Learning stipend
  • Open vacation policy, including:
    • Guidance of 15 days PTO annually
    • Stepful closed the last week of December
    • 15 work-from-anywhere days
    • 10 public holidays observed for 2026

The target base salary range for this opportunity is $63,000 - $74,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations.
Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.
Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
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About Stepful

Sourced by ZipRecruiter

Industry

Business schools and computer and management training

Company size

1 - 10 Employees

Headquarters location

New York, NY, US

Year founded

2021

Social media

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