College Completion Coach Jobs (NOW HIRING)

HINDS COMMUNITY COLLEGE

Job Descriptions

JOB TITLE: Credit Completion Coach REPORTS TO: Director, Student Success Center

DEPARTMENT: Student Success Center

EXEMPT: Yes

VICE PRESIDENT: Vice President of Planning, Effectiveness, and Technology

GENERAL STATEMENT OF THE FUNCTION

All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree; 5 years experience with student support

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Maintain knowledge of diversity-related issues, legislation, and best practices.

• Maintain an assigned caseload of students for monitoring credit completion/progression
• Conduct student intake meetings to clarify the coaching role, assess academic and non-academic risk factors, and establish short-term goals
• Serve as an accountability partner who checks in weekly on progress, attendance, and academic performance using multiple communication methods (in-person, virtual, phone, text, and email)
• Conduct credit audits and review program requirements along with a map to completion with students
• Complete templated academic recovery plans
• Identify and address non-academic barriers and refer students to appropriate campus resources using the flow chart provided for referrals
• Support development of help-seeking behaviors and self-advocacy skills
• Track and report weekly to Academic Recovery Program Coordinator

SUPERVISORY RESPONSIBILITIES:

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit.

The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities outdoors and off site.

We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results.

Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession.

Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi.

Hinds Community College aspires to the following IDEALS:

• Integrity
• Diversity
• Excellence
• Accountability
• Leadership
• Stewardship

In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities.

The following have been designated to handle inquiries regarding these policies:

EEOC Compliance: The Office of Human Resources

PO Box 1100 Raymond MS 39154; Phone: 601-857-3396 or Email: EEOC@hindscc.edu.

Title IX: Vice President Student Services, Title IX Coordinator

PO Box 1100 Raymond MS 39154; Phone: 601-857-3353 or Email: TitleIX@hindscc.edu.