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Remote Solutions Engineer Jobs in Raleigh, NC (NOW HIRING)

AI Engineer

Raleigh, NC ยท Remote

$130K - $160K/yr

AI Engineer, location is remote in the Raleigh, NC area with onsite collaboration as needed. The ... Build prototypes, proofs of concept, and AI-enabled solutions * Develop backend services, APIs, and ...

Senior Distributed Systems Engineer

Raleigh, NC ยท Remote

$101K - $139K/yr

Support sales and solutions engineering as a subject matter expert on team supported products and ... Although we are a remote friendly organization and provide great benefits and outstanding perks.

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Showing results 1-20

Remote Solutions Engineer information

See Raleigh, NC salary details

$43.3K

$119.8K

$176.4K

How much do remote solutions engineer jobs pay per year?

As of Jul 10, 2026, the average yearly pay for remote solutions engineer in Raleigh, NC is $119,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,700.00 and $136,600.00 per year, depending on experience, location, and employer.

What is a Remote Solutions Engineer job?

A Remote Solutions Engineer is a technical professional who helps customers understand, implement, and optimize a company's products or services, typically in a pre-sales or post-sales capacity. They work remotely to assess client needs, provide technical demonstrations, troubleshoot issues, and collaborate with sales and engineering teams. Their role often requires a mix of technical expertise, communication skills, and problem-solving abilities to ensure customer success.

What are the primary responsibilities of a Remote Solutions Engineer on a daily basis?

A Remote Solutions Engineer typically spends their days designing technical solutions, troubleshooting client issues, and collaborating with both internal teams and clients via video calls, chat, or emails. Responsibilities often include gathering requirements, developing and implementing architectures, supporting technical pre-sales processes, and providing ongoing support and optimization for deployed solutions. Because the role is remote, strong self-management and proactive communication are essential, and most interaction happens in a virtual team environment. This allows for flexibility, but also requires a high degree of autonomy and accountability to ensure project milestones and customer satisfaction are consistently achieved.

What are the key skills and qualifications needed to thrive in the Remote Solutions Engineer position, and why are they important?

To thrive as a Remote Solutions Engineer, you need strong technical expertise in IT systems, software development, and solutions architecture, typically backed by a degree in computer science or a related field. Experience with cloud platforms (like AWS, Azure, or Google Cloud), networking tools, and relevant certifications such as AWS Certified Solutions Architect or CompTIA Network+ are highly valued. Exceptional communication, problem-solving skills, and the ability to manage projects independently are crucial soft skills for this remote role. These competencies ensure you can effectively design, implement, and support tailored solutions for clients while collaborating with distributed teams and meeting business objectives.

What are the most commonly searched types of Solutions Engineer jobs in Raleigh, NC? The most popular types of Solutions Engineer jobs in Raleigh, NC are:
What are popular job titles related to Remote Solutions Engineer jobs in Raleigh, NC? For Remote Solutions Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Solutions Engineer jobs in Raleigh, NC look for? The top searched job categories for Remote Solutions Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Solutions Engineer jobs? Cities near Raleigh, NC with the most Remote Solutions Engineer job openings:
Infographic showing various Remote Solutions Engineer job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $119,842 per year, or $57.6 per hour.

Global Account Manager [REMOTE]

Upbound - Job Posting

Raleigh, NC โ€ข Remote

Full-time

Posted 22 days ago


Job description

Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We're the creators and primary maintainers of Crossplane, and we're building the Intelligent Control Planeโ€”a new platform layer that makes infrastructure programmable, autonomous, and composable.

Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scaleโ€”so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence.

Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date. Learn more at upbound.io.

Global Account Manager (GAM) is responsible for the health, growth, and long-term success of Upbound's global enterprise customer relationships. While our Account Executives open doors, the GAM owns what happens after โ€” driving adoption and customer success, uncovering expansion opportunities, and becoming a trusted partner to platform and infrastructure leaders at our largest, global accounts.

This is not a reactive support role. The GAM proactively builds executive relationships, develops account growth plans in collaboration with the Customer Experience team, and leads commercial conversations around renewals and upsells. You'll work cross-functionally with solutions engineering, product, marketing, and customer success to ensure customers are continuously

In this role, you will:

  • Own a portfolio of global enterprise accounts with full accountability for net revenue retention (NRR) and expansion targets.
  • Serve as the primary executive relationship owner post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite.
  • Develop and execute account plans that map customer business objectives to Upbound's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies.
  • Lead commercial negotiations for renewals and upsells, partnering with Legal, Finance, and Customer Success as needed.
  • Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and Customer Success to ensure customers are realizing measurable value.
  • Act as the customer's advocate internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts.
  • Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio.
  • Represent Upbound at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed.
  • Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach within named accounts.

You are a good fit if you have:

  • A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts, consistently achieving or exceeding growth, NRR, and expansion targets.
  • Experience managing complex, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement.
  • A background in cloud, infrastructure, platform, or developer tooling: you understand the technical landscape and can speak credibly with engineers and architects.
  • Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth.
  • Strong commercial acumen: you're comfortable leading renewal and expansion negotiations and navigating complex enterprise procurement cycles.
  • Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion.
  • Excellent communication skills: written, verbal, and in executive presentation settings.
  • Strong program management and organization skills, driving recurring cadences and touch-points with the customer.
  • A customer-first mindset balanced with healthy business instincts; you know when to advocate for the customer and when to hold firm commercially.
  • Comfort operating in a fast-moving, early-stage environment where the playbook is still being written.

It is a plus if:

  • Familiarity with Kubernetes, Crossplane, Terraform, or cloud-native infrastructure concepts.
  • Experience with usage-based or consumption pricing models.
  • Prior experience at a Series A/B infrastructure or developer tools company.
  • Established relationships within the platform engineering or cloud architecture community.

#LI-REMOTE

Why Upbound?

At Upbound, you'll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaledโ€”this is your seat at the table.

About Upbound

Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.