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Remote Solutions Engineer Jobs in Raleigh, NC (NOW HIRING)

Wood Plc

Transmission Line Engineer (remote)

Raleigh, NC · On-site +1

Reporting to the Engineering Manager, South East Region. This is a remote role but would like the ... Undertaking in-depth analysis/studies of problems, and identifying solutions and preparing reports ...

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How much do remote solutions engineer jobs pay per year?

As of May 29, 2026, the average yearly pay for remote solutions engineer in Raleigh, NC is $119,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,700.00 and $136,600.00 per year, depending on experience, location, and employer.

What is a Remote Solutions Engineer job?

A Remote Solutions Engineer is a technical professional who helps customers understand, implement, and optimize a company's products or services, typically in a pre-sales or post-sales capacity. They work remotely to assess client needs, provide technical demonstrations, troubleshoot issues, and collaborate with sales and engineering teams. Their role often requires a mix of technical expertise, communication skills, and problem-solving abilities to ensure customer success.

What are the key skills and qualifications needed to thrive in the Remote Solutions Engineer position, and why are they important?

To thrive as a Remote Solutions Engineer, you need strong technical expertise in IT systems, software development, and solutions architecture, typically backed by a degree in computer science or a related field. Experience with cloud platforms (like AWS, Azure, or Google Cloud), networking tools, and relevant certifications such as AWS Certified Solutions Architect or CompTIA Network+ are highly valued. Exceptional communication, problem-solving skills, and the ability to manage projects independently are crucial soft skills for this remote role. These competencies ensure you can effectively design, implement, and support tailored solutions for clients while collaborating with distributed teams and meeting business objectives.

What are the primary responsibilities of a Remote Solutions Engineer on a daily basis?

A Remote Solutions Engineer typically spends their days designing technical solutions, troubleshooting client issues, and collaborating with both internal teams and clients via video calls, chat, or emails. Responsibilities often include gathering requirements, developing and implementing architectures, supporting technical pre-sales processes, and providing ongoing support and optimization for deployed solutions. Because the role is remote, strong self-management and proactive communication are essential, and most interaction happens in a virtual team environment. This allows for flexibility, but also requires a high degree of autonomy and accountability to ensure project milestones and customer satisfaction are consistently achieved.
More about Remote Solutions Engineer jobs
What are the most commonly searched types of Solutions Engineer jobs in Raleigh, NC? The most popular types of Solutions Engineer jobs in Raleigh, NC are:
What are popular job titles related to Remote Solutions Engineer jobs in Raleigh, NC? For Remote Solutions Engineer jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Solutions Engineer jobs in Raleigh, NC look for? The top searched job categories for Remote Solutions Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Solutions Engineer jobs? Cities near Raleigh, NC with the most Remote Solutions Engineer job openings:
Remote Solutions Engineer jobs near you
Senior CIAM Solutions Designer (Remote)

Senior CIAM Solutions Designer (Remote)

First Citizens Bank

Raleigh, NC • On-site, Remote

$99.10K - $106K/yr

Full-time

Posted 21 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

80th of 141 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC, and TX
At First Citizens Bank we're in the midst of a bold digital transformation-simplifying, consolidating, and modernizing the way we serve our customers. We're evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market.
This is not business-as-usual. We're reimagining our digital banking platform from the ground up-rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what's next while staying grounded in the impact we create today. If you're energized by transformation, passionate about elegant design, and ready to help lay the technical bedrock for a digital-first future-we want to talk to you.
We are looking for a technically skilled Solutions Designer for our Customer Identity & Access Management (CIAM) and Fraud capabilities built on the Okta Customer Identity Cloud, enabling secure, seamless, and compliant digital onboarding, authentication, and servicing journeys.
You'll be responsible for translating business, security, fraud, and regulatory requirements into well-engineered identity and fraud solutions, balancing customer experience, risk mitigation, and platform resilience. The Solutions Designer partners closely with Product, Engineering, Cyber Security, Fraud, Risk, and Architecture teams to ensure solutions are reusable, scalable, and fit for a regulated financial services environment.
Responsibilities
Solution Design - CIAM & Fraud
  • Design end-to-end CIAM and fraud-aware identity solutions:
    • Authentication and federation (OAuth 2.0, OIDC, SAML)
    • Okta Identity Engine for adaptive, risk-based authentication
    • Universal Directory for customer identity profiles and attributes
    • Multi-factor authentication (MFA), step-up and recovery flows
  • Design identity flows that integrate fraud signals and outcomes into:
    • Digital onboarding and identity proofing
    • Login and re-authentication journeys
    • High-risk transactions and step-up scenarios
  • Produce clear and consumable solution design artefacts including architecture diagrams, sequence flows, integration patterns, and non-functional requirements.
  • Design integrations between Okta CIAM and:
    • Mobile and web banking platforms
    • API gateways and backend services
    • Fraud decision engines and monitoring platforms
    • Customer data and CRM systems
  • Ensure solutions support high-volume, low-latency digital traffic with appropriate resilience and failover.
  • Balance security controls with friction-aware customer experience.
  • Partner with Fraud Operations to ensure solutions support effective monitoring and resolution.

Security, Risk & Regulatory Design
  • Embed security-by-design, privacy-by-design, and compliance-by-default principles in all solutions.
  • Ensure alignment with financial services regulations and policies related to:
    • Strong Customer Authentication (SCA)
    • Data protection and privacy
    • Fraud prevention and operational risk
  • Design secure management of credentials, secrets, encryption, tokens, and keys.
  • Support design governance, threat modelling, audits, and regulatory reviews.

Delivery Enablement & Engineering Collaboration
  • Work closely with engineering and delivery pods to:
    • Translate designs into epics, features, and backlog items
    • Provide ongoing design assurance during build and test
    • Resolve design trade-offs and integration challenges
  • Ensure CIAM and fraud solutions are implementable, testable, operable, and resilient
  • Contribute to reusable patterns, reference architectures, and playbooks for identity and fraud.

Stakeholder & Cross-Functional Collaboration
  • Act as the CIAM & Fraud solution design authority within initiatives and delivery squads.
  • Collaborate with Product, UX, Fraud, Cyber Security, Risk, and Operations teams to align designs to outcomes.
  • Clearly communicate technical solutions, risks, and trade-offs to senior and non-technical stakeholders.

Qualifications
Bachelor's Degree and 8 years of experience in Software application development OR High School Diploma or GED and 12 years of experience in Software application development
Preferred Qualifications
  • Experience as a Technology Solutions Designer, Solution Architect, or Senior Engineer within financial services
  • Minimum 3-5 years experience with at least one major programming language (e.g. Java, Python, Go, etc.,)
  • Hands-on experience designing Okta-based CIAM solutions.
  • Strong understanding of fraud prevention, risk-based authentication, and secure digital journeys.
  • Experience working within agile, product-aligned delivery models.
  • Familiarity with regulatory, audit, and operational risk expectations.
  • Strong CIAM and fraud-aware identity design expertise
  • Deep understanding of Okta architecture and configuration concepts
  • Ability to balance customer experience, security, and fraud controls
  • Excellent documentation, diagramming, and stakeholder communication skills
  • Pragmatic, delivery-focused mindset with attention to detail
  • OAuth 2.0, OpenID Connect, SAML
  • Fraud signal integration and risk-based decisioning
  • Strong understanding of REST APIs, event-driven architectures
  • Experience of Cloud platforms (AWS, Azure, GCP)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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