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Remote Software Support Engineer Jobs in Virginia

Software Engineer (Expert)

Herndon, VA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires a strong software engineering background, experience with enterprise ... with remote relational database environments. * Experience supporting secure enterprise ...

... cannot support remote work), and requires a TS/SCI + Polygraph clearance (acceptable to this ... What You'll be Owning The Software Engineer will be responsible for working within Cloud Services ...

Software Engineer

Arlington, VA ยท On-site +1

$69K - $158K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0243541 Location: Arlington,VA,US Share job via: Share Software ... To support engagement and effective communication, employees working virtually are generally ...

Data Engineer - Remote

Richmond, VA ยท On-site +1

$113K - $136K/yr

NAVA Software solutions is looking for a Data Engineer Details: Data Engineer Location: 100% Remote Duration: 12 months Required Qualifications: * 7+ Years Experience in the following: Python, Java ...

Software Engineer

Arlington, VA ยท On-site +1

$69K - $158K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0243007 Location: Arlington,VA,US Share job via: Share Software ... To support engagement and effective communication, employees working virtually are generally ...

Software Engineer

Arlington, VA ยท Remote

$120K - $160K/yr

None Potential for Remote Work: ORA_HYBRID Description Position Overview: The Intelligent Virtual ... The successful candidate will integrate software solutions with relational databases, support ...

Software Engineer

Arlington, VA ยท On-site +1

$69K - $158K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0243148 Location: Arlington,VA,US Share job via: Share Software ... To support engagement and effective communication, employees working virtually are generally ...

Senior Software Engineer

Herndon, VA ยท On-site +1

$126K - $166K/yr

  • Retirement

Vantor is currently seeking aSenior-Level Software Engineer to support ourFALCONeffort. This role ... Must be willing to work in a remote setting or nearby Vantor facility and comfortable communicating ...

Software Engineer

Mclean, VA ยท On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0247157 Location: McLean,VA,US Share job via: Share Software ... To support engagement and effective communication, employees working virtually are generally ...

Software Engineer

Mclean, VA ยท On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0246152 Location: McLean,VA,US Share job via: Share Software ... To support engagement and effective communication, employees working virtually are generally ...

Software Engineer

Mclean, VA ยท On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0243761 Location: McLean,VA,US Share job via: Share Software ... To support engagement and effective communication, employees working virtually are generally ...

Software Engineer

Mclean, VA ยท On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0247155 Location: McLean,VA,US Share job via: Share Software ... To support engagement and effective communication, employees working virtually are generally ...

Software Engineer-AFRL

Alexandria, VA ยท On-site +1

$131K - $172K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared Are you ready to be ... You'll be supporting a research and development project under the Air Force Research Laboratory ...

Showing results 21-40

Remote Software Support Engineer information

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are the most commonly searched types of Software Support Engineer jobs in Virginia?

The most popular types of Software Support Engineer jobs in Virginia are:

What job categories do people searching Remote Software Support Engineer jobs in Virginia look for?

The top searched job categories for Remote Software Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for Remote Software Support Engineer jobs?

Cities in Virginia with the most Remote Software Support Engineer job openings:

Expert Software Engineer / Embedded Software Engineer

Staffed4U

Chantilly, VA โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago


Job description

Expert Software Engineer / Embedded Software Engineer
Location: Chantilly, Virginia
Security Clearance: Active TS/SCI with Polygraph Required
Job Type: Full-Time

Position Overview

The selected candidate will serve as a senior technical expert supporting the design, development, integration, and maintenance of advanced software and embedded systems in a secure mission environment. This role requires extensive experience in software engineering, systems analysis, performance optimization, and cloud-based application development supporting complex operational requirements.

Minimum Qualifications
  • Bachelor’s degree and a minimum of eleven (11) years of relevant experience; OR
  • Fifteen (15) years of related professional experience in lieu of a degree
  • Minimum of eleven (11) years of software engineering or embedded software engineering experience
  • Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with Polygraph
  • Demonstrated experience supporting complex technical and operational environments
Duties and Responsibilities
  • Design, develop, test, and maintain enterprise and embedded software systems
  • Analyze software and system requirements to develop technical solutions supporting operational objectives
  • Evaluate and improve software performance, scalability, reliability, and maintainability
  • Develop system specifications, technical documentation, and implementation plans
  • Coordinate with engineers, analysts, developers, and stakeholders to support system integration and deployment
  • Modify and enhance existing software applications to improve functionality and resolve technical issues
  • Analyze interfaces between hardware and software systems and define performance requirements
  • Support installation, configuration, testing, and maintenance of software systems and applications
  • Develop and maintain applications within cloud-based environments, including modernization of legacy systems
  • Estimate software development schedules, technical risks, and resource requirements
  • Apply analytical and engineering methods to evaluate system performance and software outcomes
  • Provide technical leadership, mentoring, and guidance to engineering and development teams
  • Support troubleshooting, root cause analysis, and resolution of complex technical issues
Required Knowledge, Skills, and Abilities
  • Advanced knowledge of software engineering principles, embedded systems, programming, and systems analysis
  • Experience developing applications in cloud and enterprise environments
  • Ability to analyze user requirements and translate them into technical solutions
  • Experience with software testing, debugging, and performance optimization
  • Strong analytical, organizational, and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively in a fast-paced technical environment
Preferred Technical Experience

Experience or familiarity with one or more of the following technologies or tools is desirable:

  • Programming languages and software development frameworks
  • Web application development technologies including HTML, JavaScript, Apache Struts, and Ruby on Rails
  • Software testing, usability testing, and defect tracking tools including Mercury Interactive LoadRunner
  • Source code editors and software development environments
  • Desktop computing systems, high-end servers, and application server technologies
About the Organization

A dynamic, quality-focused small business providing innovative and mission-oriented solutions to government and commercial customers. The organization supports defense, intelligence, civilian, and commercial sectors through a team of experienced professionals and subject matter experts.

Benefits Summary

Our client offers a comprehensive benefits package to support employee well-being, financial security, professional growth, and work-life balance. Benefits may include:

  • Flexible Time Off
    Employees are encouraged to manage their time responsibly while meeting work requirements and maintaining productivity.
  • Hybrid Work Environment
    Flexible work arrangements may include a combination of remote and onsite work opportunities based on operational needs.
  • Retirement Savings Plan
    Retirement benefits may include participation in a 401(k) savings program with employer contributions.
  • Paid Parental Leave
    Paid leave is available to support employees welcoming a new child through birth, adoption, or foster placement.
  • Comprehensive Health Coverage
    Medical, dental, vision, and other healthcare benefit options are available to support individual and family healthcare needs.
  • Professional Development and Continuing Education
    Opportunities for continued learning, certifications, and job-related training are available to support career growth and advancement.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.