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Remote Software Support Engineer Jobs in Smithfield, VA

SAIC

Senior Software Engineer

Hampton, VA · Remote

$80K - $120K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is looking for a Software Developer Configuration Manager/ Full Stack Developer to join our team of the Air Operations Center Weapons ...

Commence

Full Stack Software Engineer

Virginia Beach, VA · Remote

$105K - $135K/yr

Requirements As a Full-Stack Engineer at Commence, you will play a key role in designing ... This is a remote position. Candidates must be able to sit, read, work on a computer, and watch a ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Smithfield, VA

Remote Software Support Engineer information

See Smithfield, VA salary details

$36.7K

$84.3K

$154.8K

How much do remote software support engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote software support engineer in Smithfield, VA is $84,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $116,200.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What job categories do people searching Remote Software Support Engineer jobs in Smithfield, VA look for?

The top searched job categories for Remote Software Support Engineer jobs in Smithfield, VA are:

What cities near Smithfield, VA are hiring for Remote Software Support Engineer jobs?

Cities near Smithfield, VA with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Smithfield, VA as of June 2026, with employment types broken down into 61% Full Time, 14% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $84,316 per year, or $40.5 per hour.

Remote Software Developer

Working Magic Talent Solutions

Newport News, VA • Remote

$87K - $157K/yr

Full-time

Re-posted 23 days ago

Job description

Working Magic Talent Solutions connects skilled developers with opportunities that drive digital progress and innovation. We are currently seeking a Mid-Level Software Developer to join a high-performing engineering team responsible for developing secure, scalable software solutions supporting national operations. This role is ideal for a developer eager to deepen their full-stack experience and grow within a mission-driven technical environment.

Location: Remote (Preference for candidates near Newport News, VA)
Salary Range: $87,100 – $157,450 per year

Role Overview:
You will work on full-stack application development using .NET Core, C#, and front-end frameworks like Vue.js. This position involves building APIs, creating responsive user interfaces, and ensuring seamless integration with backend systems. The role requires hands-on coding, testing, and collaboration with engineering and product teams to deliver efficient, maintainable, and secure software.

Key Responsibilities:

  • Design and implement backend services and APIs using .NET Core

  • Develop and optimize front-end components using Vue.js and TypeScript

  • Collaborate with cross-functional teams in agile development environments

  • Maintain database integrity and improve system performance

  • Support DevOps and CI/CD integration

Qualifications:

  • Bachelors degree in Computer Science or related field

  • 4–6 years of software development experience

  • Proficiency with C#, .NET Core, SQL Server, and JavaScript frameworks

  • Strong teamwork, problem-solving, and communication skills

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