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Remote Software Support Engineer Jobs in Smithfield, VA

SAIC

Senior Software Engineer

Hampton, VA · Remote

$80K - $120K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is looking for a Software Developer Configuration Manager/ Full Stack Developer to join our team of the Air Operations Center Weapons ...

Commence

Full Stack Software Engineer

Virginia Beach, VA · Remote

$105K - $135K/yr

Requirements As a Full-Stack Engineer at Commence, you will play a key role in designing ... This is a remote position. Candidates must be able to sit, read, work on a computer, and watch a ...

New

Sentara Healthcare

Data Engineer - Remote

Virginia Beach, VA · On-site +1

$108K - $130K/yr

Sentara is hiring a Data Engineer! This is a fully remote position. Work Location: Remote ... Support ingestion from file-based sources and ingestion tools (e.g., Fivetran) * Handle schema ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Smithfield, VA

Remote Software Support Engineer information

See Smithfield, VA salary details

$36.7K

$84.3K

$154.8K

How much do remote software support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote software support engineer in Smithfield, VA is $84,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $116,200.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What cities near Smithfield, VA are hiring for Remote Software Support Engineer jobs? Cities near Smithfield, VA with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Smithfield, VA as of June 2026, with employment types broken down into 61% Full Time, 14% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $84,316 per year, or $40.5 per hour.

Full Stack Software Engineer-Remote

HRC Global Services

Virginia Beach, VA • Remote

Full-time

Re-posted 22 days ago

Job description

Position-Full Stack Software Engineer opportunity with a leading IT firm headquartered in Virginia, USA.


This is a full-time, fully remote role, focused on building production-grade web applications, APIs, and serverless backend systems.

Role highlights

  • Build Python-based REST/GraphQL APIs using FastAPI/Flask/Django
  • Develop serverless backend logic on AWS (Lambda, API Gateway, DynamoDB/RDS, IAM, S3)
  • Work on modern React front-end interfaces
  • Participate in design discussions, sprint planning and cross-functional collaboration
  • Ensure high-quality delivery through automated testing and CI/CD
  • Monitor, debug, and enhance performance/security in production

The role fits someone skilled in Python API development, AWS serverless architectures, and React with strong engineering and communication abilities.

Before moving forward, could you please share your updated resume and the following details with me at shibani@hrc-globalservices.com

  1. Total years of experience
  2. Hands-on experience with
    • Python frameworks (FastAPI/Flask/Django — which + years)
    • AWS Lambda, API Gateway & other AWS tools
    • React (hooks, state management)
    • CI/CD, testing, Git
  3. Experience with any of the following (nice to have):
    • TypeScript, Redux/MobX, React Query
  4. Current work authorization/visa status in the US
  5. Current city & time zone
  6. Expected compensation
  7. Availability/notice period
  8. Latest resume (if updated)