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Remote Software Support Engineer Jobs in Smithfield, VA

Booz Allen Hamilton, Inc.

Network Engineer

Norfolk, VA · On-site +1

$52K - $108K/yr

Remote Work: Hybrid Job Number: R0246197 Location: Norfolk,VA,US Share job via: Share Network ... You'll monitor and support the operational Wi-Fi network, upgrade or develop enterprise-wide ...

Stantec

Facility Assessor/Inspector (Remote)

Hampton, VA · On-site +1

$77K - $112K/yr

... SMS) software application developed by the US Army Corps of Engineers Engineer Research and ... supporting systems (assessors typically walk up to 5 miles per day). " "Your Capabilities and ...

ManTech

Network Engineer III

Virginia Beach, VA · Remote

$117K - $195K/yr

Designs architecture to include software, hardware, and communications to support the total ... For Remote Opportunities), education and certifications as well as Federal Government Contract ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Smithfield, VA

Remote Software Support Engineer information

See Smithfield, VA salary details

$36.7K

$84.3K

$154.8K

How much do remote software support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote software support engineer in Smithfield, VA is $84,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $116,200.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What cities near Smithfield, VA are hiring for Remote Software Support Engineer jobs? Cities near Smithfield, VA with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Smithfield, VA as of June 2026, with employment types broken down into 61% Full Time, 14% Part Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $84,316 per year, or $40.5 per hour.

Digital Chemistry Specialist - Remote

micro1 AI

Virginia Beach, VA • Remote

$90 - $120/hr

Part-time

Posted 13 days ago

Job description

Role Title: Bioinformatics Scientist


Role Type: Contractor


Location: Remote


micro1 is engaging Bioinformatics Scientists to contribute their specialized expertise to a customer's innovative project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.


Scope of Work

  1. Analyze complex datasets related to medicinal chemistry using advanced bioinformatics methodologies.
  2. Provide detailed scientific input and content to support the development and training of AI models.
  3. Curate, annotate, and validate datasets relevant to drug discovery and molecular analysis.
  4. Evaluate and synthesize findings from biological, chemical, and clinical data sources.
  5. Offer subject matter expertise on experimental design and data interpretation within medicinal chemistry.
  6. Assess AI-generated outputs for scientific accuracy, relevance, and reliability.
  7. Deliver comprehensive written feedback and actionable recommendations for model improvement.


Preferred Qualifications

  1. Advanced degree (e.g., PhD or MSc) in Bioinformatics, Computational Biology, Medicinal Chemistry, or a related discipline.
  2. In-depth knowledge of medicinal chemistry concepts, including structure-activity relationships and drug design principles.
  3. Demonstrated experience in handling and interpreting large-scale omics or cheminformatics datasets.
  4. Familiarity with software tools, databases, and programming languages commonly used in bioinformatics (e.g., Python, R, RDKit, KNIME).
  5. Strong scientific communication skills, with the ability to clearly articulate complex ideas and technical concepts.
  6. Proven track record of contributing to research projects at the intersection of biology, chemistry, and data science.
  7. Experience collaborating in multidisciplinary or remote project environments is advantageous.

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