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Remote Software Jobs in Virginia (NOW HIRING)

Knexus

AI Software Engineer (Remote)

Vienna, VA · On-site +1

We're looking for an experienced AI Software Engineer with 6-8 years of experience to join our AI applications team. This is a fully remote position for candidates in the continental U.S., with work ...

NAVA Software Solutions

Data Engineer - Remote

Richmond, VA · On-site +1

$113K - $136K/yr

NAVA Software solutions is looking for a Data Engineer Details: Data Engineer Location: 100% Remote Duration: 12 months Required Qualifications: * 7+ Years Experience in the following: Python, Java ...

Whitespace

Software Engineer Location ... Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared GeoDelphi, Inc. dba ...

QCi

Software Engineer, Full Stack Location: Remote Division: Technology Department: Engineering About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that ...

Booz Allen Hamilton, Inc.

Software Engineer

Alexandria, VA · On-site +1

$69K - $158K/yr

Remote Work: Yes Job Number: R0243074 Location: Alexandria,VA,US Share job via: Share Software Engineer The Opportunity: As a full stack developer, you can resolve a problem with a complete end-to ...

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Remote Software information

What is a remote software job?

Remote software jobs are positions in the technology sector where professionals work from locations outside the traditional office, typically from home or anywhere with internet access. These roles involve designing, developing, testing, or maintaining software applications and can include titles like software developer, engineer, or QA tester. Remote software jobs offer flexibility and often require strong communication skills and self-motivation. Companies use collaborative tools and platforms to manage workflow and team interactions for remote employees.

How do remote software developers typically collaborate effectively with their teams despite not sharing a physical workspace?

Remote software developers rely heavily on digital collaboration tools such as version control systems, video conferencing, and project management platforms to stay connected with their teams. Regularly scheduled stand-up meetings, code reviews, and clear documentation are essential to ensure everyone is aligned and projects progress smoothly. While remote work offers flexibility, it also requires strong communication skills and self-discipline to manage tasks and deadlines independently. Teams often establish clear guidelines and use asynchronous communication to accommodate different time zones, helping maintain productivity and a sense of teamwork.

What are the key skills and qualifications needed to thrive as a remote software engineer, and why are they important?

To thrive as a Remote Software Engineer, you need strong programming skills, problem-solving abilities, and a relevant degree or equivalent experience in computer science or software development. Familiarity with version control systems like Git, cloud platforms, and collaboration tools such as Slack or Jira is typically required. Excellent communication, self-motivation, and time management are crucial soft skills for remote teamwork and productivity. These competencies ensure effective project delivery, seamless remote collaboration, and adaptability to dynamic technical environments.
What are the most commonly searched types of Software jobs in Virginia? The most popular types of Software jobs in Virginia are:
What are popular job titles related to Remote Software jobs in Virginia? For Remote Software jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Software jobs in Virginia look for? The top searched job categories for Remote Software jobs in Virginia are:
What cities in Virginia are hiring for Remote Software jobs? Cities in Virginia with the most Remote Software job openings:
Remote Software jobs near you
Infographic showing various Remote Software job openings in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution.

Help Desk Specialist II (Tier II- Advanced Support)

Home - ARETEC

Ashburn, VA • Remote

Full-time

Re-posted 13 days ago

Job description

Help Desk Specialist II (Tier 2 – Advanced Support)

CBP Technology Service Desk (TSD)

Location: Remote

Schedule: Rotating shifts; 24x7x365 coverage required (includes nights, weekends, and holidays)

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

Position Summary

Aretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role delivers secondlevel troubleshooting and resolution for complex technical issues escalated from Tier 1, supporting CBP's missioncritical IT environment. The ideal candidate brings strong technical depth, excellent problemsolving skills, and experience supporting enterprisescale systems.

What You'll Do

  • Provide 24x7x365 Tier II advanced technical support for incidents and service requests transferred via ServiceNow tickets or warmtransferred calls.
  • Perform advanced remote troubleshooting for:
  • Mobile devices and CBP mobile service environment (AirWatch/Workspace ONE)
  • Email services and Microsoft Outlook
  • Personal Identity Verification (PIV) card authentication
  • Remote VPN access (GlobalProtect and Zscaler)
  • Remote access via DHS Workplace (WaaS)
  • Microsoft Office products
  • Windows OS and Active Directory
  • Remote software installations
  • Resolve ≥90% of tickets assigned to Tier II in alignment with AQL targets.
  • Process ≥90% of Tier II tickets within 4 hours (resolved or escalated).
  • Answer ≥80% of transferred calls and chats within 60 seconds.
  • Escalate incidents to nextlevel support teams, including internal CBP groups and thirdparty vendors, as required.
  • Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
  • Install approved software using Governmentprovided tools and processes.

Required Qualifications

  • High school diploma or equivalent; Associate's degree in IT preferred.
  • Minimum 2 years of experience providing IT help desk or technical support with Tier IIlevel troubleshooting.
  • Strong knowledge of Windows OS, Active Directory, Microsoft Office 365, Outlook, and mobile device management (MDM).
  • Experience supporting VPN technologies, remote access tools, and PIV/smart card authentication.
  • Ability to work rotating shifts, including nights, weekends, and holidays.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • CompTIA A+, Network+, or Security+ certification.
  • HDI Desktop Support Technician certification.
  • Experience with AirWatch/Workspace ONE MDM.
  • Experience with GlobalProtect VPN and Zscaler.
  • Experience using the ServiceNow ITSM platform.
  • Prior federal government or CBP Tier II support experience.
  • ITIL Foundation certification.

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status.

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