Remote Work: Yes Job Number: R0241976 Location: McLean,VA,US Share job via: Share Additional ... Ability to thrive in a team-based and fast-paced environment and coordinate with key stakeholders ...
Remote Work: Yes Job Number: R0241976 Location: McLean,VA,US Share job via: Share Additional ... Ability to thrive in a team-based and fast-paced environment and coordinate with key stakeholders ...
Sales, Marketing & Product Management Job Schedule: Full time Remote: Yes The opportunity Join us ... and fast response to customer needs * Communicate complex topics with clarity and impact ...
Sales, Marketing & Product Management Job Schedule: Full time Remote: Yes The opportunity Join us ... and fast response to customer needs * Communicate complex topics with clarity and impact ...
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Remote Fast Response information
What is the difference between Remote Fast Response vs Remote Customer Support Specialist?
| Aspect | Remote Fast Response | Remote Customer Support Specialist |
|---|---|---|
| Required Credentials | Basic customer service skills, sometimes certifications in communication or support tools | Customer service experience, possibly certifications in support platforms |
| Work Environment | Fast-paced, real-time response environment, often with live chat or phone support | Support via chat, email, or phone, with focus on issue resolution |
| Employer & Industry Usage | Customer service centers, tech support, retail | E-commerce, tech companies, service providers |
Remote Fast Response roles focus on quick, real-time customer interactions, often requiring rapid problem-solving skills. Remote Customer Support Specialists handle ongoing customer inquiries and issues, emphasizing communication and resolution. While both roles involve customer service, Remote Fast Response is more about immediate, high-pressure responses, whereas Remote Customer Support Specialists provide more detailed, long-term support.
What are the key skills and qualifications needed to thrive as a Remote Fast Response professional, and why are they important?
What are the typical challenges faced by Remote Fast Response team members, and how can they be addressed?
What is a Remote Fast Response?
Cyber Incident Response Business Development Senior Manager
Mclean, VA • On-site, Remote
Full-time, Part-time
Medical, Life, Retirement, PTO
Re-posted 29 days ago
Booz Allen Hamilton rating
8.9
Based on 49 frontline employees who took The Breakroom Quiz
9th of 72 rated business consultants
Job description
Remote Work:
Yes
Job Number:
R0241976
Location:
McLean,VA,US
Share job via:
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Additional Locations:
- Albuquerque, New Mexico, USA
- Atlanta, Georgia, USA
- Bossier City, Louisiana, USA
- Charleston, South Carolina, USA
- Crane, Indiana, USA
- Detroit, Michigan, USA
- Dover, New Jersey, USA
- Houston, Texas, USA
- Huntsville, Alabama, USA
- Jacksonville, North Carolina, USA
- Leavenworth, Kansas, USA
- Melbourne, Florida, USA
- Monterey, California, USA
- O'Fallon, Illinois, USA
- Pensacola, Florida, USA
- Roseville, California, USA
- Washington, District of Columbia, USA
Cyber Incident Response Business Development Senior Manager
The Opportunity:
Join a team to contribute to Booz Allen's growth efforts for its Incident Response business, applying business development, strategic sales expertise and knowledge of Incident Response, including the insurance, legal, brokerage, partners, retainers and vendor ecosystems. Join the world-class Business Development team that is focused on sustaining, expanding, and further strengthening one of the leading and fastest-growing Incident Response businesses globally. Own and drive the business development and sales process by engaging key stakeholders across capability and market teams, establishing and maintaining strategic partner relationships, as well as identifying, developing, and closing new growth opportunities. Contribute to the development of innovative principles and ideas, work on complex problems across matrixed teams, provide creative solutions, and act as a leader on large projects or programs to enable Booz Allen to meet its long-term goals and objectives. Support marketing, thought leadership, operations, events, and logistics, which requires both domestic and international travel.
You Have:
- 5+ years of experience in business development, sales, and incident response, including strategy, building external relationships, and growing revenue
- Experience developing and managing strategic relationships across cyber insurance carriers, brokers, breach counsel, incident response retainers, and cybersecurity service providers
- Experience with presenting and communicating to internal teams, executives, and clients that may include briefings, sales calls, and team-based discussions
- Ability to own and drive the business development process and provide longer-term account management to strategic partner accounts
- Ability to thrive in a team-based and fast-paced environment and coordinate with key stakeholders across technical capabilities and market and industry teams
- Ability to lead business development initiatives in a fast-paced environment, work with senior leaders to foster positive partner relationships, identify new business opportunities with existing partners, and develop new intellectual capital and thought leadership
- Ability to travel, including international, up to 50% of the time
- Bachelor's degree
Nice If You Have:
- Experience with strategy design, project management, and organizational design and change
- Experience in developing and executing growth strategies that expand Booz Allen's Incident Response market presence and revenue
- Experience in tracking and reporting pipeline performance, partner-generated opportunities, and revenue forecasts
- Knowledge of the technical incident response engagement lifecycle including relevant methodologies tools, procedures and expected outcomes
- Ability to influence go-to-market strategy across commercial, insurance, legal, and partner ecosystems
- Ability to serve as a trusted advisor to senior leadership on market trends, competitive positioning, and growth opportunities
- Ability to own revenue growth objectives across strategic partner channels and direct business development initiatives
- Ability to display and leverage existing relationships with insurance carriers, insurance brokers, law firms, and other cybersecurity partners
- Ability to communicate effectively through clear, professional verbal and written communication
- Possession of excellent interpersonal skills, including comprehension, conflict resolution, teamwork, and relationship-building skills
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $142,900.00 to $266,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
- Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
- Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
- Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton
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Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.
Industry
It services
Company size
10,000+ Employees
Headquarters location
McLean, VA, US
Year founded
1914