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Remote Software Support Engineer Jobs in Virginia

Software Engineer, Full Stack Location: Remote Division: Technology Department: Engineering About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that ...

Software Engineer II - Front End Job number: 856 This is a remote position. Ad Hoc is a technology ... The Federal Civilian business unit supports many customers spanning the federal, commercial, and ...

Virginia Beach, VA (qualified candidates may be considered for remote work depending on location ... Support user requests for assistance with reporting requirements as needed * Provide support to ...

Embedded Software Engineer

Herndon, VA · On-site +1

$135K - $177K/yr

These terminals provide internet and voice capabilities to remote and austere locations. This is a cross-functional engineering position, developing embedded software for our satellite products on a ...

Join our growing team supporting customer missions as a SME Software Engineer in Herndon, Virginia ... and via remote Cloud services. As a mission-focused administrator that solves problems on the ...

Senior Software Engineer

Stafford, VA · On-site +1

$122K - $161K/yr

Overview CommIT Enterprises, Inc. is seeking a Senior Software Engineer with demonstrated expertise supporting projects for the Department of Defense (DoD). This position will be responsible for ...

Join our growing team supporting customer missions as a SME Software Engineer in Herndon, Virginia ... and via remote Cloud services. As a mission-focused administrator that solves problems on the ...

... supporting the mission. Our Team is pushed every day to use their industry leading knowledge to ... and via remote Cloud services. As a mission-focused administrator that solves problems on the ...

Embedded Software Engineer

Herndon, VA · On-site +1

$135K - $177K/yr

These terminals provide internet and voice capabilities to remote and austere locations. This is a cross-functional engineering position, developing embedded software for our satellite products on a ...

$121K - $159K/yr

The role is mostly remote with occasional trips into the office in Richmond, VA. I will be ... for the Senior Software Engineer role \n \n * Design and build scalable front and back\-end ...

Virginia Beach, VA (qualified candidates may be considered for remote work depending on location ... Support user requests for assistance with reporting requirements as needed * Provide support to ...

Embedded Software Engineer

Herndon, VA · On-site +1

$135K - $177K/yr

These terminals provide internet and voice capabilities to remote and austere locations. This is a cross-functional engineering position, developing embedded software for our satellite products on a ...

Join our growing team supporting customer missions as a SME Software Engineer in Herndon, Virginia ... and via remote Cloud services. As a mission-focused administrator that solves problems on the ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Virginia? The most popular types of Software Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Software Support Engineer jobs? Cities in Virginia with the most Remote Software Support Engineer job openings:

Software Engineer, Full Stack (Remote)

QCi

Remote

Full-time

Posted 9 days ago


Job description

Job Title: Software Engineer, Full Stack

Location: Remote

Division: Technology

Department: Engineering


About Us 

Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. We are the pioneers of Entropy Quantum Computing (EQC), utilizing open quantum systems to solve NP-hard optimization problems. The Company's portfolio offers unique capabilities in high-performance computing, artificial intelligence, cybersecurity, and remote sensing.


Position Description

We are seeking a Full Stack software engineer to help build the web management interface for our quantum computing devices. You will work across the stack to design REST APIs, implement React and TypeScript interfaces, and integrate with the underlying hardware control services.You will collaborate closely with backend engineers working on the hardware control platform, as well as with UI/UX and Product teams to turn operator workflows into a clean, reliable web experience.


Responsibilities


  • Build and maintain a unified React, TypeScript, and Next.js codebase that serves as the central management interface for user access, system administration, and system auditing, deployed in both cloud environments and on-premise hardware appliances.

  • Design and implement RESTful APIs that expose device operations, telemetry, and configuration to the web console.

  • Integrate with distributed backend microservices to surface real-time hardware telemetry, job scheduling, and system status in the UI.

  • Implement client-side data visualizations for device state, telemetry streams, and system health.

  • Build configuration and credential management flows, including interfaces for generating, rotating, and auditing device keys and access credentials.

  • Implement network configuration interfaces that replace and extend existing CLI-based workflows, giving operators a browser-based alternative to restricted shell access.

  • Implement Role-Based Access Control (RBAC) across the API and UI layers to enforce permissions and view-level security.

  • Manage runtime configuration so the application connects to the correct service endpoints across cloud and on-premise deployments.

  • Contribute to CI/CD pipelines for deploying the console alongside hardware releases, including containerized builds for on-premise appliances.

  • Partner with backend, UI/UX, and Product teams to translate operator workflows into reliable, well-tested features.


Required Qualifications


  • 3+ years of professional software engineering experience building full-stack web applications.

  • Frontend experience with React and TypeScript, including building interfaces for technical or operator-facing users.

  • Backend experience in Python, including building REST APIs with FastAPI, Flask, Django REST Framework, or similar.

  • Experience contributing to web management consoles, from REST API endpoints through UI implementation, and key and credential management.

  • Familiarity with real-time data flows (WebSockets, SSE, or streaming telemetry endpoints) on either the server or client side.

  • Working knowledge of web security fundamentals (OWASP Top 10, XSS/CSRF mitigation) and experience with authenticated sessions using OAuth2/OIDC.

  • Experience implementing Role-Based Access Control (RBAC) in the UI, the API, or both.

  • Comfort with modern CSS layout (Grid, Flexbox) and implementing UI/UX designs.

  • Familiarity with CI/CD practices for deploying web applications.


Preferred Qualifications


  • Experience with systems that manage cryptographic keys, credentials, or sensitive device configuration.

  • Exposure to on-premise or appliance deployment models, including runtime configuration across cloud and local environments.

  • Experience with containerized deployments (Docker).

  • Experience with Next.js.

  • Exposure to data visualization libraries (D3.js, Three.js, or similar) for representing device state, network topology, or telemetry.


Skills

Python, React, TypeScript, Next.js, REST APIs, WebSockets, CSS3, SCSS, Responsive Design, OAuth2, OIDC, OWASP, RBAC, Docker, CI/CD




Employment Type: FULL_TIME