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Remote Software Support Engineer Jobs in Illinois

TCA Professional Services

Software Engineer

Chicago, IL · On-site +1

We are currently not considering remote or relocation options. Sponsorship: This role does not ... support solutions for members and Midtown associates. This role balances technical expertise with ...

Midtown Athletic Club

Software Engineer

Chicago, IL · On-site +1

We are currently not considering remote or relocation options. Sponsorship: This role does not ... support solutions for members and Midtown associates. This role balances technical expertise with ...

Allied Benefit Systems

Senior Software Engineer

Chicago, IL · Remote

$126K - $166K/yr

Problem solving and finding ways to create scalable software while mentoring junior developers. As ... To support a smooth and efficient remote work experience, the internet connection must be obtained ...

Harris

(Remote) Technical Engineer

Tennessee, IL · On-site +1

MACC, a division of Harris; is seeking a Software Engineer who enjoys understanding systems deeply ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

Harris

(Remote) Technical Engineer

Virginia, IL · On-site +1

MACC, a division of Harris; is seeking a Software Engineer who enjoys understanding systems deeply ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

Snapsheet

Staff Software Engineer

Chicago, IL · On-site +1

$175K - $190K/yr

USA, Remote Job Type: Full-time, direct hire About Snapsheet: Snapsheet is claims technology the ... Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well ...

Technical Paradigm LLC

Software Developer

Chicago, IL · Remote

Senior Software Developer (Fintech - fixed income securities trading operations) Remote USA ... This leader's mission is to help set direction and grow a world-class Development & Support team in ...

Technical Paradigm LLC

Software Developer

Chicago, IL · On-site +1

The position is fully remote within the USA and offers the potential for equity in the future ... Support team to achieve excellence in response to anticipated growth over the next 3-5 years.

Snapsheet

Lead Software Engineer

Chicago, IL · On-site +1

$160K - $185K/yr

USA, Remote Job Type: Full-time, direct hire About Snapsheet: Snapsheet is claims technology the ... Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well ...

Inspira Financial

Sr. Software Engineer (Remote)

Oak Brook, IL · On-site +1

$123K - $163K/yr

We are seeking talented Senior Software Engineers who can create complex .NET back-end solutions and scalable user experiences while collaborating with an experienced team of product development ...

Anomalix

Remote Consulting Engineer

Chicago, IL · On-site +1

Remote Consulting Engineer Company: Anomalix Inc. Location: Remote - Work from home - 75% travel to ... Provide support to existing customers * Troubleshoot customer systems and work with software ...

Array

Senior Go Software Engineer

Chicago, IL · On-site +1

$80 - $100/hr

As a remote-first company, we're focused on providing opportunities for high performing individuals ... Conceptualize and deliver software solutions with support and guidance from our Principal Engineers ...

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Illinois? The most popular types of Software Support Engineer jobs in Illinois are:
What are popular job titles related to Remote Software Support Engineer jobs in Illinois? For Remote Software Support Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Illinois look for? The top searched job categories for Remote Software Support Engineer jobs in Illinois are:
What cities in Illinois are hiring for Remote Software Support Engineer jobs? Cities in Illinois with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Illinois as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution.
Software Engineer Remote US (Fintech)

Software Engineer Remote US (Fintech)

Turnblock.io

Chicago, IL • On-site, Remote

$150K - $250K/yr

Full-time

Medical, Dental, Vision

Re-posted 5 days ago

Job description

About The Team

Our client is a venture-backed start-up that is revolutionizing the way the world interacts with cryptocurrency. Crypto assets remain largely inaccessible to most consumers, and they're changing that. The mission is to build a bridge between the rapidly changing digital asset ecosystem and the traditional financial institutions that power the world’s payments.

The team is building a seamless application layer that allows users to access the “long-tail” of digital assets that are currently only available to crypto-natives. The founding team has years of experience at some of the leading crypto firms, and they have successfully launched a number of on and off-ramps globally.

About the Role

We are looking for a Software Engineer to commercialize the MVP and expand the engineering team. The ideal candidate is looking for a “player-coach” position - you will be engaged across the product and engineering teams, owning the technical stack and technical development. You will be working on interesting challenges in varied spaces, including payments, identity, and digital asset trading.

Blockchain experience is not required but its a plus.

Responsibilities:

Own the technical stack and lead deployment of our MVP

Architect the platform according to product specs to scale with future functionality

Integrate with industry-leading payments and blockchain APIs

Supervise system infrastructure to ensure security and reliability

Assist our efforts to recruit and onboard additional engineering talent

Provide mentorship and guidance to less senior members of the engineering team

Assist the management team in estimating the time and cost of feature builds for product

roadmap planning

Requirements

5+ years of professional software development

3+ years of experience programming in Python / React / Postgres

Knowledge of Celery / Redis / Fast API a plus

Knowledge of technological trends for system design and architecture

Experience with testing frameworks and test-driven development

Experience building a product from 0 to 1

Leadership abilities and strategic thinking

Experience building in fintech; knowledge of blockchain technology a plus

Degree in Computer Science, Engineering or a related field

Bennies

Competitive salary. You can even take it in fiat.

Strong equity compensation - you are getting in at the ground floor.

Phenomenal networking - you’ll be interacting directly with decision-makers in some of

the highest-profile companies in both crypto and payments.

Employer contribution towards health coverage (including vision & dental) - we want

everybody to be healthy and happy while they change the world with us.

Work remote, or work with us in either New York City or San Francisco. WeWork All

Access memberships provided to all.

The founding team is always on the go, hopping from conference to conference. We’d

love to have you join us on the road!

The founders believe strongly in meritocracy and treating our team with respect and

dignity. We work hard to establish clear boundaries and work-life balance for our teammates.

Please apply and join this amazing journey!