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Remote Software Support Engineer Jobs in Illinois

Intuit

Staff Software Engineer

Springfield, IL · Remote

$202K - $274K/yr

Build and maintain RESTful APIs supporting web and mobile applications. * Implement secure ... California Remote (Bay Area) $202,500- $274,000 California Remote (Not Bay Area) $188,500- $255,000 ...

Jorie AI

Software Engineer

Oak Brook, IL · Remote

Our work environment: Remote opportunities Growth advancement opportunities Flexible work ... Leverage Azure services (e.g., Azure Functions, Azure Storage, Key Vault) to support scalable ...

NinjaHoldings

Software Engineer

Chicago, IL · On-site +1

$100K - $150K/yr

With offices in Chicago, Miami, and around the world through the power of remote work, we are a ... Job Summary The Software Engineer will be responsible for building new systems, enhancing and ...

NINJA HOLDINGS, LLC

Software Engineer

Chicago, IL · On-site +1

With offices in Chicago, Miami, and around the world through the power of remote work, we are a ... Job Summary The Software Engineer will be responsible for building new systems, enhancing and ...

NinjaHoldings

Software Engineer

Chicago, IL · On-site +1

$100K - $150K/yr

With offices in Chicago, Miami, and around the world through the power of remote work, we are a ... Job Summary The Software Engineer will be responsible for building new systems, enhancing and ...

TCA Professional Services

Software Engineer

Chicago, IL · On-site +1

We are currently not considering remote or relocation options. Sponsorship: This role does not ... support solutions for members and Midtown associates. This role balances technical expertise with ...

Midtown Athletic Club

Software Engineer

Chicago, IL · On-site +1

We are currently not considering remote or relocation options. Sponsorship: This role does not ... support solutions for members and Midtown associates. This role balances technical expertise with ...

Allied Benefit Systems

Senior Software Engineer

Chicago, IL · Remote

$126K - $166K/yr

Problem solving and finding ways to create scalable software while mentoring junior developers. As ... To support a smooth and efficient remote work experience, the internet connection must be obtained ...

Deep Systems

$126K - $166K/yr

Senior Software Engineer Requirements: * Capital Markets Experience - understanding of front ... remote team is required Employment Type: FULL_TIME

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Remote Software Support Engineer information

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Illinois? The most popular types of Software Support Engineer jobs in Illinois are:
What are popular job titles related to Remote Software Support Engineer jobs in Illinois? For Remote Software Support Engineer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Illinois look for? The top searched job categories for Remote Software Support Engineer jobs in Illinois are:
What cities in Illinois are hiring for Remote Software Support Engineer jobs? Cities in Illinois with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Illinois as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution.
Staff Software Engineer

Staff Software Engineer

Intuit

Springfield, IL • Remote

$202K - $274K/yr

Full-time

Posted 8 hours ago

Intuit rating

8.3

Company rating: 8.3 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

85th of 209 rated software companies

Job description

We are seeking a highly experienced Full Stack Engineer (7+ years) to design, build, and scale modern web applications. The ideal candidate will have strong expertise in Java/Spring Boot backend development and React with TypeScript for frontend development, along with experience building cloud-native microservices and scalable distributed systems.

This role requires deep technical expertise, strong system design skills, and the ability to collaborate across product, design, and engineering teams to deliver high-quality software solutions.


Responsibilities

Backend Development

  • Design and develop scalable microservices using Java and Spring Boot.
  • Build and maintain RESTful APIs supporting web and mobile applications.
  • Implement secure, reliable, and high-performance backend services.
  • Develop data access layers using SQL and NoSQL databases.
  • Integrate internal and external services through APIs and event-driven architectures.

Frontend Development

  • Build modern user interfaces using React with TypeScript.
  • Develop reusable and scalable UI components using modern React patterns (Hooks, Functional Components).
  • Implement state management using tools such as Redux, Zustand, or Context API.
  • Integrate frontend applications with backend REST APIs.
  • Ensure performance optimization, accessibility, and responsive design.

Architecture & System Design

  • Participate in architecture discussions and system design reviews.
  • Design modular and scalable application architectures.
  • Implement best practices for performance, reliability, and security.

Cloud & DevOps

  • Deploy and manage applications in cloud environments (AWS, GCP, or Azure).
  • Implement CI/CD pipelines to support automated testing and deployments.
  • Use containerization technologies such as Docker and Kubernetes.
  • Implement monitoring, logging, and observability solutions.

Collaboration & Leadership

  • Work closely with product managers, designers, and QA engineers.
  • Conduct code reviews and enforce engineering best practices.
  • Mentor junior engineers and contribute to engineering standards.
  • Drive improvements in system architecture, performance, and developer productivity.

Qualifications

  • 7+ years of professional software development experience
  • Strong expertise in Java and Spring Boot
  • Experience designing and building RESTful APIs and microservices
  • Strong frontend development experience using React with TypeScript
  • Deep understanding of TypeScript, modern JavaScript (ES6+), HTML5, and CSS
  • Experience with SQL databases (PostgreSQL, MySQL, Oracle).
  • Experience with NoSQL databases (MongoDB, Redis, DynamoDB).
  • Experience building cloud-native applications
  • Experience building automation scripts using playwright
  • Strong understanding of software design patterns and system architecture

Footer

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:
California Remote (Bay Area) $202,500- $274,000
California Remote (Not Bay Area) $188,500- $255,000
Colorado Remote $178,500- $241,500
Hawaii Remote $187,500- $253,500
Illinois Remote $178,500- $241,500
Maryland Remote $178,500- $241,500
Massachusetts Remote $187,500- $253,500
Minnesota Remote $162,000- $219,500
New Jersey Remote $187,500- $253,500
New York Remote $202,500- $274,000
Ohio Remote $162,000- $219,500
Vermont Remote $178,500- $241,500
Washington Remote $187,500- $253,500
Washington, DC Remote $178,500- $241,500Employment Type: Full-Time

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